Kunming Chenggong District Hotels

到昆明出差，第二天早班火車，所以想着選一個離昆明南站近一些的酒店，嘉盛酒店的大堂比較小，但是前台小姐姐很熱情，很快安排好了房間，房間也不大，但是很乾凈整潔，很舒適，衞浴設備也很好，不僅和洗手枱乾濕分離，沐浴間和坐廁也是獨立分開的，老實説，我選酒店的一個原則就是要衞浴乾濕分離，很怕那種一個房間裏洗手枱淋浴器和坐廁都在一起，還要穿塑料拖鞋的那種酒店。嘉盛在這一點上是做得比較好的。第二天一早，吃了有中式麪點，炒飯，青菜和粥的早餐，酒店還有送站服務，因為我走得比較早，沒等到8點半的送站車，小姐姐讓我自己打車到車站，還給報銷了車費，雖然錢不多，十幾塊錢，但是真的很貼心，贊一個。

A grand old hotel, quite an impressive building. Its location is very convenient and easy to find. It's extremely close to Dounan Flower Market, just a five-minute walk across the street. Parking is a breeze, with plenty of spaces available right at the entrance. The front desk kindly offered us a complimentary room upgrade. Our room was very spacious, and the window provided a beautiful direct view of the night scenery. There was also a functional desk, perfect for getting some work done. The facilities are comprehensive, and the bathroom features a smart wet/dry separation, all of which were spotlessly clean. Having three elevators made getting around very convenient. A thoughtful touch was the complimentary fruit and yogurt provided.

I particularly like the tasteful architectural décor, as well as the food. If you are looking for a place close to the Kunming city government, various banks and shops, then this location is ideal. It can be too far from the city for tourists. The personal attention from the staff was really outstanding. There is a chic bar with pastries, it would have been nice to have an outdoor terrace to chill out in the evening, as plenty of space is given. We definitely want to come back for a 3rd time.

Super good hotel, taxi, public transportation, subway is very convenient, the front desk sister is also good to communicate, what needs can be answered and solved in time, there is a laundry room and a dryer, and the water in the basin in the room is direct drinking water. Listen to the front desk to introduce what expensive water purifiers this hotel uses, soft water baths, good water quality, spacious rooms, clean sheets and quilts, there are many things to use in the room, makeup mirrors, weight scales, hanging ironing machines, the room is also very smart, call Xiaodu can serve, Takeaway is also robot delivery, the room is also very soundproof, there are many books in the hall, you can also borrow it from the room to see, in short, the experience of staying is very good, looking forward to the next stay

Facilities: very complete Hygiene: Overall clean and tidy Environment: Quiet, close to Waterfall Park Service: Good, especially the front desk is very welcoming The hotel is in a good location, the only brand hotel around, and the design is unique and exquisite. The parking lot is clean and tidy, parking is very convenient, the elevator is fast, the breakfast restaurant has rich dishes, and the restaurant waiters are very enthusiastic. When they saw that they were bringing a baby, they even provided a children's dining chair. Whether checking in or checking out, the front desk is very fast. It’s really a treasure hotel, worth recommending👍👍

Today's 5 stars ⭐ Giving it to Ms. Huang X'e, the front desk lady, for her service attitude. Regarding the inconvenience caused to customers by the unprofessional front desk agent, she apologized directly and immediately (rather than repeatedly calling, which was annoying) and offered a solution. She also provided prompt feedback and addressed any subsequent issues. This is the service a chain hotel should provide. When she apologized in person, she listened attentively, patiently, and humbly to opinions and suggestions. This is the attitude a chain hotel should provide. (After the misunderstanding on the 26th, the front desk agent and salesperson who came up launched into a spiky argument, which only made things worse.) Having more crisis management skills and professional service like this lady would be a great help! I hope you can hire more professional people like her! I don't want to encounter the same mishaps the next time I stay at your hotel in Kunming. 😵😵😵 I sincerely hope Holiday Inn Express can leave the same positive impression I did when I first graduated and started working there! And that it can continue to persevere in the competitive market! Finally, I want to say one more thing: I can't dial your phone number (5789) on Ctrip. I couldn't get in because I didn't swipe my room card to extend my stay. I wanted to call the front desk to send it up, but they couldn't get through! This is a really new hotel, with so many details to consider. I hope they'll improve over time!

The parking lot is super large and parking is very convenient. The hotel is next to a school. The environment is quiet, clean and sanitary. The bedding is comfortable. It would be better if breakfast could be served until 10 o'clock.

My stay this time was absolutely fantastic; Jiahua Hotel surpassed all my expectations. First off, the location is superb, just a 5-minute walk from the subway station, with plenty of dining and shopping options nearby. The front desk staff were warm and professional, and the check-in process was quick and efficient. The room was spacious and bright, with a modern and minimalist decor that still felt incredibly welcoming. The bedding was incredibly comfortable and soft, allowing me to sleep soundly and wake up naturally feeling refreshed. The bathroom featured a well-designed wet and dry separation, and the toiletries were of excellent quality. Room delivery was also very prompt. The gym was well-equipped, and the swimming pool had crystal-clear water; all these facilities were exceptionally well-maintained. What truly impressed me was the room service; the staff were always smiling and incredibly quick to respond to requests. Such meticulous and attentive service made my stay exceptionally comfortable. I will certainly recommend this hotel to friends for future visits.

To be honest, it was not a good accommodation experience. The price of the hotel is not proportional to the facilities and services provided. I called the front desk before checking in to find out the route to the hotel. The telephone line at the front desk was loose and I couldn't even hear what I said (you can listen to the recording). When I checked in, I asked the front desk to call a taxi for the next morning, and the answer was that I could call a taxi by myself. After I moved into the room, I wanted to put the food in the small refrigerator in the room, but the refrigerator didn't work. I asked the maintenance worker to check and found that there was no socket behind the refrigerator. The refrigerator was just a decoration. I had to put the refrigerator in the bathroom and plug it in (it was too noisy in the room). The socket at the head of the bed was very loose after a long time. The plug often fell off when it was inserted. I booked a room with hot spring service, but it didn't specify that I had to bring my own swimming trunks. I needed to spend another 50 yuan to buy swimming trunks on site. In short, the service and facilities of your hotel need to be improved. In addition, a glass on the washstand was broken due to moving the refrigerator. I explained the situation to the front desk the next morning, and the front desk waiter was very reasonable and exempted from compensation. Thank you for this.

The hotel is clean and very near to night market and food, there is a small shopping belt just below the hotel. The only thing that can be improved further is the location of the hotel entrance drop off via DiDi, they just drop you along the roadside which you need to walk maybe for an estimate of 150m. Not sure why the drivers cannot find the way to the entrance of the hotel.. maybe it’s the DiDi app map issue. Overall the hotel is great