Merdeka Palace Hotel & Suites

Merdeka Palace Hotel & Suites Reviews

Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, Taman Budaya, Kuching, Sarawak, 93000, MalaysiaSee Hotel Details
Merdeka Palace Hotel & Suites
Merdeka Palace Hotel & SuitesMerdeka Palace Hotel & SuitesMerdeka Palace Hotel & Suites
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.4/10
Very Good
99 review
Verified reviews
Location9.1
Amenities7.8
Service8.5
Cleanliness8.3
Filter by:
Sort by:
All reviews(99)
Positive reviews(92)
Reviews with photos/video(25)
Awesome stay(13)
Great service(9)
Near shopping area(9)
Convenient location(9)
Large rooms(6)
Negative reviews(7)
GeeMy
Two Bedroom Apartment Suite Non smoking
Stayed in Dec 2024
Family
29 review
7.0/10
Posted on Jan 26, 2025
I was a bit disappointed with the hotel. The deco was like in the 80s. The room is old & need upgrade badly. The stain on sofa & carpet. The damp smell. The room comes with microwave and fridge but both out of order! The whole hotel a bit run down. Such a waste. But as credit I would mention that the location is good. The frontlines were very helpful & friendly. However, I won’t choose this hotel on my next visit.
6/8
Response from Property: Dear Sir / MadamThank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the issues you encountered with the room condition, cleanliness, and facilities. Your comments are very important to us, and we will be sharing them with our management and maintenance teams for immediate review and improvement.That said, we're grateful you acknowledged our convenient location and the helpfulness of our front-line staff—they will be glad to hear your kind words. While we regret that we did not meet your expectations this time, we hope to have the opportunity to welcome you back in the future, once improvements have been made.Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites
Guest User
Standard Queen Room
Stayed in Oct 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 6, 2024
Leaking(air conditioner).need more preventive maintenance
Mar Jak
Superior double Room Non smoking
Stayed in Aug 2024
Business traveler
5 review
10/10
Outstanding
Posted on Oct 8, 2024
Nearby with Waterfront Plaza & River Waterfront. The room is clean and spacious. Thanks to management and staffs for their attentive, friendly and outstanding service. Sure will visit again.
Guest User
Deluxe double Room Non smoking
Stayed in May 2024
Solo traveler
5 review
7.5/10
Posted on Jun 30, 2024
The room is big and bed is comfortable but it is very old and there’s even visible water damage on the wall. Toilet bowl kept leaking water inside the bowl and I even spotted a cockroach near the beverage tray of my room which is why I rate it 2 for cleanliness. It’s a pity that the management did not pay attention to maintenance of the hotel rooms as the location of the hotel is very centralised.
Hafizah Fazal
Two Bedroom Apartment Suite Non smoking
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 16, 2025
Perfect place to stay as I am on biz travel for program near hotel. Walking distance, easy access for grab. Room was soooo spacious & clean.
hidayat ak
Deluxe double Room Non smoking
Stayed in Jul 2024
Business traveler
44 review
8.0/10
Very Good
Posted on Aug 24, 2024
very good place for stay at kuching city..near to the mall and many food stall surrounding the hotel
aloysius chua
Superior double Room Non smoking
Stayed in Jun 2025
Solo traveler
2 review
7.5/10
Posted on Aug 1, 2025
Spa is close, plug loosen.
Tupang
Superior double Room Non smoking
Stayed in Sep 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 23, 2024
The hotel is classic and comfortable. Easy access to City of Kuching
Zaimihasliza
Superior double Room Non smoking
Stayed in Sep 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jan 16, 2025
Everything good. Nice room.. Kind staff and location also Good.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
1 review
9.0/10
Great
Posted on Apr 13, 2024
loby has a bad smell but room is ok
shalaehh
Deluxe double Room Non smoking
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 23, 2025
All the service there is great!!
Response from Property: Dear Sir / MadamThank you so much for your wonderful feedback! We're thrilled to know that you were happy with our service. It’s always a pleasure to serve guests like you, and we hope to see you again soon!Warm RegardsMelessa SpaokTeam LeaderMerdeka Palace Hotel & Suites
Htoo Zaw Lwin
Standard Queen Room
Stayed in May 2024
Solo traveler
1 review
6.0/10
Posted on Jun 24, 2024
The hotel is old and long overdue for a lick of paint. The bathroom towel rack fell, the nighstand controls also fell, the hotel key card stopped working a few times causing me to return to the reception multple times to get a new key card. Got a pretty sad view of the neighbouring building’s wall as well. Despite all this, basic toileteries were provided & it’s in the middle of town. However, there were many other hotels nearby which looked a lot nicer & were cheaper, so the location perk isn’t really outstanding.
JustMe_Zeiss
Deluxe double Room Non smoking
Stayed in Dec 2023
Solo traveler
27 review
10/10
Outstanding
Posted on Jan 24, 2024
The room is clean, all the amenities are new everyday. I'm having great stay
Jeremy
Superior double Room Non smoking
Stayed in May 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 21, 2024
Nice place, nice location. Value for money. Always stay here wherever I go to Kuching. Hope they keep the rates and don't increase it.
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Family
1 review
9.0/10
Great
Posted on May 4, 2024
Good for everybody