Timurbay Beachfront by Perfect Host

We spent 5 nights in the apartments. Good location, 1st line, several swimming pools on the territory, large parking with a designated place for each room. Check-in without the owner's presence, they send all the information to WhatsApp. The apartments at first glance are not bad. But when you live there, you understand all the "delights". Kitchen - it is stated that there is a kitchen and in the photo a gas stove. In fact, neither gas nor electricity is supplied to this stove. And it takes up more than half of the space in the kitchen. Instead of gas, there is a single-burner induction cooker. Of the utensils for cooking - only a frying pan. For 3 people there are 2 cups, 1 teaspoon, 2 tablespoons. Glasses and plates are the same. The refrigerator practically does not work. The freezer can be used as a refrigerator, and in the refrigerator itself the temperature is room temperature. The ice does not freeze in the freezer. Bathroom - only bath towels, neither for hands nor for face. There is no toilet paper. The toilet seat is very old and yellow. The door and the seams on the tiles are all moldy. Living room - the bed is hard and short. Being 170 cm tall, my legs hang down. The pillows are very hard, my neck is very tired after 5 nights. The bed linen is very old and does not match the size of the bed and blanket. The entrance door has no threshold, so you can hear everything that happens in the hallway. And there are a lot of people on weekends. And now about the service - one towel was burned by a cigarette and dirty. We asked the owner to change it - they promised, but they never did. And when we asked when someone would come to replace it - an automatic answer with the staff's working hours. There is an inventory sheet where the prices for all the equipment are listed, but more than half of it is not there. There was also no ironing board, it was never brought, although we asked several times.