Grand Mercure Kuala Lumpur Bukit Bintang
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1 room, 2 adults, 0 children
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Grand Mercure Kuala Lumpur Bukit Bintang
117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
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We Price Match
Last booked 11 hrs ago
Highlights
Varied breakfast
Lots to do
Ideal locationAmenities
Private parking
Nightclub
Restaurant
Conference room
Multi-function room
Children's pool
Tour and ticket booking service
24-hour front desk
All amenities
Property Description
With a stay at Grand Mercure Kuala Lumpur Bukit Bintang, you'll be centrally located in Kuala Lumpur, a 7-minute walk from Jalan Alor and 14 minutes by foot from Pavilion Kuala Lumpur. This hotel is 0.8 mi (1.3 km) from Petaling Street and 1.2 mi (2 km) from Merdeka Square.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning / laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 325 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
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8.5/10
Clean.
Very good service.
Variety of breakfast.
Near at attractive places.
Very busy road.
All 1,018 reviews
Surroundings
Metro: Imbi
(510m)
Metro: Hang Tuah
(820m)
Airport: Sultan Abdul Aziz Shah Airport
(24.2 km)
Airport: Kuala Lumpur International Airport
(59.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Room, City View, 2 Single Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
7
Executive Room, City View, 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
6
Executive Room, City View, 2 Single Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
5
Superior Room, 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
4
Superior Room, 1 King Bed Or 2 Single Beds
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
6
Deluxe Room, City View, 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
5
Superior Room, 2 Single Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
2
Executive Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Tea bags
Check Availability
6
Deluxe Family Room, 1 King Bed And 2 Single Beds
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Shampoo
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
1,018 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness8.5
- Amenities8.1
- Location8.8
- Service8.5
Average for similar properties in Kuala Lumpur
Review summary
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Service: Staff are often praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Receptionists and housekeeping staff are noted for their efficiency and courteous service, enhancing the overall guest experience.(based on 129 reviews)
Guest User
October 29, 2025
Stayed for 4 nights
Nothing special about this hotel just a normal 4 star hotel
Good location
Anonymous User
October 11, 2025
Everything is good, but parking space needs to improve, the parking floors seems not well organized.
Guest User
September 24, 2025
Newly renovated hotel. Some inconveniences as the main lobby was closed but still fine.
Gym was not open yet when I was there so rather disappointed.
Breakfast variety is good but the food are not fantastic.
Nevertheless hotel staff service are excellent, make us feel comfortable.
Hin Leong
August 18, 2025
The location is awesome, walking distance to Bukit Bintang, I would want to comeback and stay at Swiss garden hotel for my next KL visit.
湘涵
August 9, 2025
I’m disappointed in this trip, the services and hotel is not up to 4 stars standard. The bed sheets and towels have stained, this is unacceptable. Poor sound insulation.
BAU LUO
August 6, 2025
**Disappointing Stay – Poor Cleanliness and Maintenance**
The room and hallway had a very unpleasant odor that was hard to ignore. The smell was persistent and made the stay uncomfortable. Additionally, the housekeeping service was inadequate—the room was not cleaned properly, and basic necessities were not replenished unless requested daily.
While the hotel’s location is convenient, the overall experience does not reflect a 4-star standard. Given the lack of cleanliness and poor service, the stay was not worth the price paid.
ZoyaDesya
September 17, 2025
Hotel right in the heart of KL, super easy to find food just by walking around. The building is a bit old but well maintained, room was comfortable for the price, and honestly for this rate it’s worth it, no regrets, it was an okay stay overall 😊
Guest User
July 24, 2025
Stay 1 night for a business trip. Great location ! Walking distance to Jalan Alor where you can find lots of food & massage here. Downside, there is no lift from the car park to the lobby. As a 4 star hotel standard, amenities should be improved better. 1st, room doesn't have towels have ask from house keeping send to the room, 2nd, the pillow case not cleaned, 3rd the kettle is rusting
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Nightclub
Restaurant
Conference room
Additional charge
Multi-function room
Children's pool
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage
Free
Laundry room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Additional charge
Transportation
Station drop-off service
Additional charge
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
English
Malay
Chinese (Mandarin)
Food & drink
Room service
Public areas
Executive floor
Non-smoking floor
Smoking area
Elevator
Health & wellness
Beauty and makeup
Gym
Temporarily closed
Activities
Eco tours
Nightclub
Cleaning services
Laundry room
Ironing service
Clothes dryer
Laundry service (on-site)
Facilities for children
Children's meals available
Children's pool
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Asian, Continental
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 52.00 (approx. 37.14 BYN) per person |
Children 13–17 years old | MYR 85.00 (approx. 60.71 BYN) per person |
Adult | Buffet:MYR 85.00 (approx. 60.71 BYN) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 325
Phone:+60-3-21413333
Email:HC3M1-RE@accor.com
With a stay at Grand Mercure Kuala Lumpur Bukit Bintang, you'll be centrally located in Kuala Lumpur, a 7-minute walk from Jalan Alor and 14 minutes by foot from Pavilion Kuala Lumpur. This hotel is 0.8 mi (1.3 km) from Petaling Street and 1.2 mi (2 km) from Merdeka Square.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning / laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 325 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Grand Mercure Kuala Lumpur Bukit Bintang?
The cancellation policy at Grand Mercure Kuala Lumpur Bukit Bintang depends on your room type and booking terms.What’s the cancellation policy at Grand Mercure Kuala Lumpur Bukit Bintang?
What are the check-in and check-out times at Grand Mercure Kuala Lumpur Bukit Bintang?
Check-in at Grand Mercure Kuala Lumpur Bukit Bintang starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Grand Mercure Kuala Lumpur Bukit Bintang?
Is breakfast available at Grand Mercure Kuala Lumpur Bukit Bintang?
Yes, Grand Mercure Kuala Lumpur Bukit Bintang provides breakfast. Options include Western, Asian, Continental. Is breakfast available at Grand Mercure Kuala Lumpur Bukit Bintang?
Are pets allowed at Grand Mercure Kuala Lumpur Bukit Bintang?
No, pets are not allowed at Grand Mercure Kuala Lumpur Bukit Bintang.Are pets allowed at Grand Mercure Kuala Lumpur Bukit Bintang?
How do I get to Grand Mercure Kuala Lumpur Bukit Bintang from the nearest airport?
The nearest airport is Sultan Abdul Aziz Shah Airport, located about about 31 mins from hotel by car (24.2 km) away.How do I get to Grand Mercure Kuala Lumpur Bukit Bintang from the nearest airport?
Does Grand Mercure Kuala Lumpur Bukit Bintang offer airport transfer services?
No, Grand Mercure Kuala Lumpur Bukit Bintang doesn’t offer airport shuttle or transfer options.Does Grand Mercure Kuala Lumpur Bukit Bintang offer airport transfer services?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 24.65KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.08KM |
| Nearest Subway Station | Imbi |
| Distance to Subway Station | 0.51KM |
| Average Price From | BYN392 |
| Hotel Star Rating | 5 |