Located in the heart of Kuala Lumpur, The St. Regis Kuala Lumpur offers the perfect blend of luxury and convenience. Just a short walk from Kuala Lumpur Sentral, the hotel is easily connected to the KLIA Express, with complimentary shuttle services to top attractions like the Petronas Twin Towers (KLCC) and Pavilion Bukit Bintang. The nearby MRT station (MRT Muzium Negara) provides quick access to Petaling Street (Chinatown) and TRX Exchange.
With 208 gracefully appointed and elegantly furnished accommodations, the hotel features some of the city’s largest rooms, complete with walk-in wardrobes, butler service, free Wi-Fi, and stunning city views. Suites offer additional space and indulgence with in-suite spas, while connecting rooms are perfect for families.
With seven diverse dining options, an award-winning spa, a fitness center, and an outdoor pool, The St. Regis ensures a full-service experience. Meeting spaces cater to both intimate and grand events, making it ideal for both business and leisure. Discover exceptional service and luxurious accommodations in the city’s best address.
"I had high expectation prior to staying this hotel as it should be beyond 5 star hotel. After arriving the hotel later than expected, I would like to do quick check-in, dropping my luggages and having another meeting. However I was told to wait as there were other guests waiting for check-in. I don’t understand why they could have more check-in counters instead of 2 only.
I came back later, everything was ok. I was asked whether I would like to have something to drink in my room and I asked for tea, and not delivered.
In morning, I would like to have coffee in my room, unfortunately the coffee maker machine was out of order. I had to call butler for a mug of coffee. However, this issue was fixed during the day.
Breakfast was ok but the place is crowded.
After checkout, I requested a shuttle service to KL Sentral Station (actually it is walking distance), I was told it will be 10 minutes, again I have waited for 30 minutes until one of the staffs noticed and called the van.
Overall the hotel was great but my experience with services from this hotel was far disappointed."