Atour Hotel

Atour Hotel Reviews

Atour Hotel

No.6707 Hai'an Mansion, Huandao South Road, Siming District, Xiamen, Fujian, ChinaView Hotel Details
Atour Hotel
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Atour Hotel Guest Reviews

4.7/5
Outstanding
3911 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3911)
Positive reviews(3839)
Reviews with photos/video(725)
Classy environment(639)
Close to beach(506)
Friendly front desk staff(221)
Delicious breakfast(219)
Loved the beach(172)
Great swimming pool(135)
Perfect for kids(111)
Negative reviews(72)
Guest User
Executive Double Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Had a wonderful stay there. The staffs are very polite and friendly. Location wise, it's very close to the beach and is situated on the most beautiful road/area in Xiamen. I would highly recommend it to others.
Response from Property: A sincere compliment can make Duo'er happy all day long. A bright smile warms my whole heart. When I hear your satisfaction, my heart is filled with ripples. I wish you a pleasant journey and look forward to seeing you next time!
Guest User
Executive Double Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Oct 31, 2024
Nice place! Easy walk to beach. The hotel grounds are very nice! Only complaint is that shower needs attention. The rest of the hotel is so nice that this can be overlooked. But it’s such an easy / inexpensive fix! Scrape out the caulking and re-do it. Occasionally scrub the grout a little bit, voila, 5 star hotel.
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Erich EPH
Jimu Double Bed Room
Stayed in Feb 2024
Business travelers
64 review
4.7/5
Amazing
Posted on Mar 23, 2024
This is a very nice peaceful, relaxing hotel. These are basically villas right on the other side of the road from the ocean. Very nice staff, very comfortable place.
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Dentricha
Jimu Double Bed Room
Stayed in Mar 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Apr 8, 2024
This is one of the most beautiful hotels I have stayed in at Xiamen. It is very close to the beach and the atmosphere is awesome. The hotel has a big swimming pool and a sitting area. It also has a reading corner where you can sit and read. The hotel rooms are impeccable. It is fully equipped with modern amenities, and it's very clean and neat. On top of all, all the front desk executives are professional and welcoming. The customer service was topnotch. I therefore recommend this hotel for any traveller.
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Marcelo87
Executive Double Room
Stayed in May 2024
Family
18 review
3.0/5
Posted on Jun 17, 2024
Unfortunately nobody spoke English and the play room Was full Of moscitos
Response from Property: 親愛的賓客您好,朵兒非常抱歉在您入住期間給您帶來了不愉快!朵兒希望您有任何問題可以聯繫前台小夥伴們為您解決,畢竟朵兒也是不希望您是帶着失望離開的!您要是下次有入住本店我們為您更換到更安靜舒適的房間,朵兒再次跟您真誠的説聲抱歉,海景別墅亞朵酒店期待您的下次光臨
Lauchie
Executive Double Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Impressive service and very nice views!!!
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Guest User
Jimu Double Bed Room
Stayed in Apr 2024
Business travelers
15 review
4.5/5
Great
Posted on Jul 25, 2024
good to stay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Holzschuher
Jimu Garden-View Double Bed Room
Stayed in Mar 2023
Solo travelers
28 review
4.7/5
Amazing
Posted on Apr 2, 2023
Nice hotel with small but beautiful pool in the garden. Big rooms with balcony or terrace. Very friendly and helpful staff
6/7
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Crystal_Los Angeles, CA
Jimu Twin Room
Stayed in Dec 2022
Travel with friends
16 review
5.0/5
Outstanding
Posted on Feb 28, 2023
The hotel is located across the street from the beach and a nice walk along the beach to restaurants nearby (about 20 minutes). The hotel staff was very helpful and communicated via WeChat (as we don’t speak English). I’d stay here again.
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.
Dalaibayar
Jimu Twin Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 7, 2023
It was great, just like a picture. Next time, definitely i am gonna book again
Response from Property: 親愛的朵友,感謝您的用心分享,看到您對朵兒這麼認可,朵兒覺得開心極了,我們是一個以閲讀和屬地攝影為主題的人文酒店,我們努力做好,衹為博君一笑,山川湖海,晝夜與否,我們一直在温暖的地方等着您,期待與您再次相遇哦!
Guest User
Jimu Double Bed Room
Stayed in Nov 2022
Travel with friends
41 review
3.7/5
Posted on Jan 8, 2023
The first three nights of our stay were very basic and a bit depressing. The air in the room was not very clean which made sleeping in the room very difficult. The breakfast was the standard Chinese style breakfast with a small variety of fruits. The pool had no water and they explained that they will fill it within a day, which ended up being filled days later. The hotel redeemed themselves by meeting our requests after we complained. They changed the room and provided a version of western-styled breakfast which was quite satisfactory. The hotel was located across from the beach which compensated for the lack of a pool. The staff was very polite and responsive. The hotel provides a well-equipped laudry room which is very convenient.
Response from Property: Dear guest, Duoer is very sorry for the inconvenience caused to you during your stay! Duoer hopes that if you have any questions, you can contact the friends at the front desk to solve them for you. After all, Duoer does not want you to leave with disappointment! If you stay in our store next time, we will change you to a quieter and more comfortable room. Doer sincerely apologizes to you again. Atour Hotel Seaview Villa looks forward to your next visit
ChaLove
Jimu Garden-View Double Bed Room
Stayed in Nov 2022
Travel with friends
28 review
4.7/5
Amazing
Posted on Jan 8, 2023
This hotel is in a beautiful location! Right across from the beach and not far from nice beach front shops and restaurants. The rooms are located in villas. The grounds are definitely worth walking around and having a look. The room was very clean and comfortable. Room types vary, some have bath tubs and/ or balconies, some do not. It is best to request what you would like to have in the room when checking in. I did wish the balconies all had chairs and table, I only saw that a few of them had some. There is an on site laundromat with dryers and a gym which is very convenient. Me and my friends requested the pool to be filled a few times but unfortunately by the time it was filled, we were checking out and could not use it. It is a shame because the pool area is really so beautiful. The staff was very friendly and tried to fix our issues and help our requests. We asked for more western styled food at the breakfast bar and they were able to help us with that the next morning. The staff is really great and helpful! I would book here again!
Response from Property: Dear guest, Duoer is very sorry for the inconvenience caused to you during your stay! Duoer hopes that if you have any questions, you can contact the friends at the front desk to solve them for you. After all, Duoer does not want you to leave with disappointment! If you stay in our store next time, we will change you to a quieter and more comfortable room. Doer sincerely apologizes to you again. Atour Hotel Seaview Villa looks forward to your next visit
Nerissa Cheneal
Executive Double Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2022
Upon arrival we were greeted with a smile and immediate assistance. Check-in went smooth - no hiccups. The booking via trip.com was successful with pre-payment option online. Really saves you from any issues. I was upgraded to a room with a bath😊. The facility was super cute, loved the pool area, the water was blue - there were so many places to take beautiful pictures. In the evening they had a cinema styled set up for kids to watch movies. The hotel is located opposite the beach and is walking distance which is really convenient. Breakfast wasn’t our favourite but we still enjoyed some options. They cater more for the Chinese culture. (Understandable though). The staff were really kind and always helpful when I requested their assistance. I’d definitely stay here again.
6/18
Response from Property: Thank you very much for sharing. We will do our best to provide the service you want. We look forward to meeting you again.
Guest User
Executive Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Nanfeng good
Response from Property: 親愛的朵友,感謝您的用心分享,看到您對朵兒這麼認可,朵兒覺得開心極了,我們是一個以閲讀和屬地攝影為主題的人文酒店,我們努力做好,衹為博君一笑,山川湖海,晝夜與否,我們一直在温暖的地方等着您,期待與您再次相遇哦!
NopastNofuture
Executive Room (2 Beds)
Stayed in Aug 2022
Travel with friends
19 review
5.0/5
Outstanding
Posted on Sep 20, 2022
Definitely a great place to stay for the weekend. We enjoyed it a lot. The stuff is really supportive with everything. The amenities are in great condition and clean!
Response from Property: Dear guests, thank you very much for your comments and look forward to meeting you next time.