The Pearl Kuala Lumpur

The Pearl Kuala Lumpur Reviews

The Pearl Kuala Lumpur

5th Mile, Jln Klang Lama, Kuala Lumpur, 58000, MalaysiaView Hotel Details
The Pearl Kuala Lumpur
The Pearl Kuala LumpurThe Pearl Kuala LumpurThe Pearl Kuala Lumpur
Check available rooms for your travel dates
We Price Match
1 night

The Pearl Kuala Lumpur Guest Reviews

3.9/5
Good
237 review
Verified reviews
Location4.1
Amenities3.8
Service4.0
Cleanliness3.9
Filter by:
Sort by:
All reviews(237)
Positive reviews(207)
Reviews with photos/video(47)
Near shopping area(23)
Convenient for shopping(16)
Large rooms(15)
Strange smell in room(8)
Delicious breakfast(8)
Easy to get around(7)
Well decorated(6)
Perfect for business trips(6)
Negative reviews(30)
SyudRz
Pearl Deluxe King Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The desk area was perfect for catching up on work, with comfortable seating and good lighting. The bed was exceptionally comfortable, with high-quality linens and plush pillows that made it easy to fall asleep after a long day. The room also had soft, ambient lighting, which added to the cozy atmosphere. The temperature was easy to control, ensuring a perfect night’s rest. The room was beautifully decorated with a modern, minimalist design that felt both welcoming and calming. Soft color tones and tasteful decor created a peaceful environment, making it the perfect place to unwind after a busy day. The room also came with thoughtful amenities like a well-stocked minibar, a Nespresso machine for coffee lovers, and fast Wi-Fi, which made the stay even more enjoyable. Overall, the room was everything I hoped for: spacious, functional, and incredibly cozy. It provided the perfect balance between comfort and practicality, and I would definitely choose this hotel again for my next visit.
oracle lai
Pearl Executive Family Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel was renovated. The room is clean and spacious. Overall good.
Guest User
Pearl Executive Twin Room
Stayed in Oct 2024
Travel with friends
15 review
4.0/5
Very Good
Posted on Nov 13, 2024
The building has renovated and now suit for 4 star hotel. The staff here not that friendly and maybe i am disturbing them chatting. For room, quite spacious and lots shop in the shopping mall.
Pip Kasim
Deluxe King Room
Stayed in Jul 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Nice. Near shopping mall. The road getting to the hotel is congested all the time. Plan your journey well.
Cindylynette
Executive Deluxe Twin Room
Stayed in Jul 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very good environment with their renovated room. Booked with special discounted rate and when arrived got surprised with welcome message and chocolate and complimentary hi-tea and supper voucher too. Thank you for the great hospitality !
Guest User
Pearl Executive King Room
Stayed in Nov 2024
Couples
10 review
3.2/5
Posted on Jan 2, 2025
Newly refurbished pleasant room. TV comes with Google TV and many live TV channels and Apps TV. The parking was flat rate of RM5 per day for multiple entries. Restaurants, fast food chains and 2 hypermarkets are within the hotel complex. Detox water is available at lobby.
Haina Lasa
Pearl Premier King Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 18, 2024
Nice hotel. Convenient too since there are 2 malls around. Newly upgraded hotel so the facilities and rooms are nice and clean. Rooms are spacious too
Felcia
Pearl Studio
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on May 3, 2024
Really disappointed with this hotel. Outlook is good n nice , but the room very old , the TV very blur, can’t watch any program . The room smelly. It really can’t reach 4 star hotel.
Guest User
Pearl Family Suite
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Basement carpark is usually full during the day. Enter using TnG and validate your TnG card before going out at the lobby counter. Carpark is free for hotel guests. Breakfast has quite a variety of choices starts at 6.30am. I have chosen family room for 4 persons, it has adjoining bedrooms, one with king size bed and the other room with 2 single beds. Overall hotel stay was very memorable. For dinner we just need to go to ground or 1st floor from hotel lift and it connects to the Pearl Mall. Very convenient for travellers who doesn't want to go out in traffic jam for their dinner.
Guest User
Deluxe King Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 14, 2024
The location is good. The hotel sits atop a shopping mall, and the mall is linked to another mall across the road via a link bridge. Each mall is home to a supermarket and several eateries (limited shopping, for people used to mega malls). Along the side streets are more dining options. The hotel room was big and clean, but in need of renewal/renovations. Mould has darkened some grouting in the bathroom, and laminate/wood features are peeling off/cracked. The room furnishings need to be changed/updated too. The Wifi, which is not private, was spotty at best. The reception for the TV was poor, so the screen flickered and images became fuzzy. Aircon wasn't working properly, so the room was a little stuffy.
RicDeBigg
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 12, 2024
Conveniently located. There's a lift at the basement carpark that goes all the way to the lobby located on the 5th floor.
joyce lim
Deluxe Twin Room
Stayed in Sep 2024
Family
10 review
3.7/5
Posted on Oct 18, 2024
Book the Deluxe room, but realise that it's the executive rooms that are renovated. Breakfast is nice. Decent spread. There is a mall opp but only for basics such supermarket.
Teng Ling
Pearl Deluxe Twin Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Good for my business trip. Newly renovated room very clean and spacious.
Mike123YEC
Executive Deluxe Twin Room
Stayed in Jun 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Aug 18, 2024
No bad
Anonymous User
Pearl Premier King Room
Stayed in Jul 2024
Family
12 review
3.5/5
Posted on Aug 14, 2024
There is not much to say except that I am very satisfied with the very large room size and the good service. Just a little upset when there are a lot of small insects on the table and sofa area and the carpet. Hopefully after this maybe the management will be more clear about this matter. Worry that if this is not taken seriously it will disturb other tourists, especially those with babies.