12, Jalan Seri Utara 1, Sri Utara Business Park, Kuala Lumpur, 68100, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
113 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(113)
Positive reviews(107)
Reviews with photos/video(39)
Awesome rooms(21)
Great service(11)
Well designed(9)
Average sound insulation(9)
Great location(8)
Comfortable bed(5)
Negative reviews(6)
Burhanuddin
Urban Suite
Stayed in Jun 2025
Traveling with friends
65 review
8.0/10
Very Good
Posted on Jul 27, 2025
I like the interior of the room. The room is big and clean. Bath gel and shampoo is expensive, high water pressure. There is no rain shower and free tv channel.
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future.Best regards, The Management.
Anonymous User
Executive Queen Room With Balcony
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 21, 2025
nice room
Nice location
Nice shower gel from loccitane
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future.Best regards, The Management.
Anonymous User
Executive Queen Room With Balcony
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jun 21, 2025
Enjoy this hotel especially the pillow 🥰🥰🥰. Strategi location for us.
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for your generous feedback about your stay with us recently. Your positive review on our hotel is really appreciated and we are delighted to know that, you had a grateful experience during your stay with us. We are happy that our staff and services approached your expectations. I believe this review will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. It was our pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel soon. Best regards, The management.
Anonymous User
Deluxe Queen Room
Stayed in May 2025
Couple
22 review
7.0/10
Posted on Jun 26, 2025
Nice room, nice hotel design. Come back again next time
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for your generous feedback about your stay with us recently. Your positive review on our hotel is really appreciated and we are delighted to know that, you had a grateful experience during your stay with us. We are happy that our staff and services approached your expectations. I believe this review will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. It was our pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel soon. Best regards, The management.
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Business traveler
2 review
9.0/10
Great
Posted on Mar 1, 2025
First time stay here but extremely surprised me for this cost since the hotel really nice
Super like it !
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future.Best regards, The Management.
Bee
Executive Queen Room With Balcony
Stayed in Mar 2025
Other
13 review
10/10
Outstanding
Posted on May 26, 2025
Overall nice. Got coffee machine at ground floor.
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future.Best regards, The Management.
Carmenwyw
Deluxe Queen Room
Stayed in Dec 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on Jan 14, 2025
Hotel staff is friendly and welcome
Warmest wishes from hotel
Abit not convenient for drop off and pick up grab
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future. Best regards, The Management
Choong
Executive Queen Room With Balcony
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 8, 2025
Good stay for the overall! Book this hotel for my family for a business trip and they say is worth staying
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for your generous feedback about your stay with us recently. Your positive review on our hotel is really appreciated and we are delighted to know that, you had a grateful experience during your stay with us. We are happy that our staff and services approached your expectations. I believe this review will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. It was our pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel soon. Best regards, The management.
Cheer_foo
Executive Queen Room With Balcony
Stayed in Nov 2024
Solo traveler
34 review
8.0/10
Very Good
Posted on Dec 8, 2024
I think is a good hotel, maybe I’m not lucky enough, my 1st room with leaking aircond but able to change a new room, 2nd room problem with main switch. So the room’s light was blinking like a Christmas tree. It’s a very fancy hotel even the switch is by touch, the main reason of blinking light. Water heater not functioning well too.
Response from Property: Dear guest,Greetings from A&R URBAN Hotel!Thank you for choosing A&R URBAN as your preferred choice of accommodation during your recent visit in Kuala Lumpur. We appreciate your time and effort on putting up this review. We took a note about your suggestions. It was a pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel.Thanks, and regards.The Management.
Winnie_K
Deluxe Queen Room
Stayed in May 2025
Couple
7 review
7.5/10
Posted on Jun 24, 2025
The room was mouldy and we were feel itchy when we get up from bed
Overall it was fine
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for your generous feedback about your stay with us recently. Your positive review on our hotel is really appreciated and we are delighted to know that, you had a grateful experience during your stay with us. We are happy that our staff and services approached your expectations. I believe this review will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. It was our pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel soon. Best regards, The management.
Anonymous User
Deluxe Queen Room
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on Apr 24, 2025
Overall the room is ok but the sound proofing is very bad till u can hearing the noise outside clearly.
Response from Property: Dear guest, Greetings from A&R URBAN Hotel!Thank you for choosing A&R URBAN as your preferred choice of accommodation during your recent visit in Kuala Lumpur. We appreciate your time and effort on putting up this review. We took a note about your suggestions. It was a pleasure having you stay with us. We look forward to welcoming you again at A&R URBAN Hotel.Thanks, and regards.The Management.
Asfar Haqqa
Deluxe Queen Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 26, 2025
Wondrrful.. Got lift ..i like this
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future. Best regards, The Management
Janice on a trip
Urban Suite
Stayed in Aug 2024
Couple
48 review
9.0/10
Great
Posted on Sep 26, 2024
I had a good stay at this hotel! The loft room was spacious and had a unique design that made it feel cozy yet modern. The most amazing thing of the hotel is their big bathroom with the bathtub.
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future. Best regards, The Management
Anonymous User
Deluxe Queen Room
Stayed in Jan 2025
Couple
3 review
9.0/10
Great
Posted on Mar 8, 2025
The hotel is cheap in price but quality is ok.
There is a lift, tooth brush, shampoo, towel. Every basic thing you need is there. Beside is a mamak, can eat there. Convenient
Response from Property: Dear guest, Greetings from A&R URBAN HOTEL Kuala Lumpur. Thank you for taking your priceless time to share your amazing experience with us and we are happy that our services and facilities had satisfied your needs. It was a pleasure having you stay with us. It means a lot to us, you to particularly comment about the hotel's services and facilities. Receiving such a positive feedback from our guest motivates us and to further improve our commitment to deliver good service. Once again, thank you for your valued patronage. We look forward to welcome you again in the near future.Best regards, The Management.
Wan
Deluxe Single Room
Stayed in Jan 2025
Solo traveler
7 review
6.5/10
Posted on Feb 26, 2025
I have stayed at this hotel many times and I am satisfied
according to the price. comfortable.. Easy parking