Hotel Pudu Plaza Kuala Lumpur

Hotel Pudu Plaza Kuala Lumpur Reviews

Hotel Pudu Plaza Kuala Lumpur

1, Jalan 1/77C, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaSee Hotel Details
Hotel Pudu Plaza Kuala Lumpur
Hotel Pudu Plaza Kuala LumpurHotel Pudu Plaza Kuala LumpurHotel Pudu Plaza Kuala Lumpur
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Guest Reviews

7.3/10
143 review
Verified reviews
Location8.0
Amenities6.5
Service7.3
Cleanliness7.3
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All reviews(143)
Positive reviews(124)
Reviews with photos/video(40)
Great location(19)
Friendly staff(8)
Awesome stay(6)
Poor Internet(5)
Negative reviews(19)
Yang Woon Siong
Deluxe Room
Stayed in Feb 2025
Family
1 review
6.5/10
Posted on Mar 15, 2025
For the price wise, it consider worth to stay
Response from Property: Dear Yang Woon Siong, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'am looking forward to having you again as a guest in our hotel. Regard Hotel Pudu Plaza
Guest User
Superior Room
Stayed in Nov 2024
Couples
7 review
4.0/10
Posted on Dec 10, 2024
Room "reluctantly" cleaned. But bedsheets and linen not replaced and tidied (even though we placed the card notice on beds)
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the issue you encountered with the cleaning service during your stay. This is certainly not the standard we aim to uphold, and we understand how frustrating it must have been not to have the bedsheets and linen replaced or tidied, even after leaving the card notice.We will address this with our housekeeping team to ensure that proper attention is given to all guest requests moving forward. Your feedback is valuable, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back for a better experience in the future.Best regards,Hotel Pudu Plaza
Hahahelo
Standard Room Without Window
Stayed in Aug 2024
Business travelers
16 review
7.5/10
Posted on Sep 29, 2024
Great location, just beside ICC Pudu. Big Hotel plenty of rooms. Rating 3.8/5 overall. Ard rm160 included 2 breakfast. But I rather pay rm110 for room only if can.
Response from Property: Dear Guest, Thank you for your review and choosing our hotel. We hope that you enjoyed your stay and looking forward to having you again as a guest in our hotelRegards Hotel Pudu Plaza
YongSteven
Superior Room
Stayed in Dec 2024
Family
2 review
8.0/10
Very Good
Posted on Jan 23, 2025
Convenient. Good location.
Response from Property: Thank you for your feedback! We’re glad you found our location convenient and hope to welcome you back for another pleasant stay.
Wilson Lock
Superior Room
Stayed in Nov 2024
Couples
1 review
6.5/10
Posted on Jan 2, 2025
Room is spacious for twin sharing, car park provided for those driving to city-Good job. Mini fridge don't know is working or not but the hair dryer spoiled. Reminder: To keep your deposit receipt before checkout in order for the refund process(Receptionist never remind us) Only 1 room card was given when check in.
Response from Property: Thank you for taking the time to share your feedback. We’re happy to hear that you found the room spacious and appreciated the parking facilities.We apologize for the issue with the hair dryer and the mini fridge, and we will check these items to ensure they are in working condition. We also appreciate your note about the deposit receipt reminder, and we will make sure to improve our communication to ensure guests are reminded of this during check-in.Regarding the room card, we’ll review this process to ensure that all guests are provided with the appropriate number of cards.Thank you for bringing these points to our attention, and we hope to welcome you back soon for an even better experience.Best regards,Hotel Pudu Plaza
Sweet Chelsea
Superior Room
Stayed in Apr 2024
Booked for others
133 review
8.0/10
Very Good
Posted on Jun 1, 2024
Easy for check in, not waiting for too long….nearby shopping mall PUDU Plaza just walk-in from tge hotel because theres have another door to get there. Room is comfy and clean
Response from Property: Dear Guest, Thank You for your kind feedback and pls do share your good experience with families and friend hope that u had a n plesant stay and we hope u will check in again as our guest soon.Regards Hotel Pudu Plaza
AMHL
Superior Room
Stayed in Jan 2025
Couples
13 review
8.0/10
Very Good
Posted on Feb 19, 2025
Overall good 👍great location for food ! Truly value for money 👍
Response from Property: Dear Guest, Thank you for the wonderful review we are happy to hear you had a good experience on your recent stay, we are look foward to welcoming u back in the futureRegardHotel Pudu Plaza
Grace520
Superior Room
Stayed in Dec 2024
Business travelers
62 review
8.5/10
Very Good
Posted on Jan 12, 2025
Good location.A lot of food stalls around the hotel
Response from Property: Thank you so much for your kind words! We're happy to hear that our staff made your stay enjoyable acomfortable and found our location convenient. please do share your good experiece with friends and family. Hope to see u soon Regards Hotel Pudu Plaza
Dr Sher
Superior Room
Stayed in May 2024
Family
3 review
7.5/10
Posted on Jun 15, 2024
Overall, better than I expected. Good service all round. Perhaps the hotel could install aircond along the corridoors and please improve the internet connections.
Response from Property: Dear Guest , Thank you for your review and received well noted . hope u had an plesant stay at our hotel . we will look into this matter and hope to serve u better soon Regards Hotel Pudu Plaza
Hiroshi 1314
Superior Room
Stayed in Nov 2023
Booked for others
10 review
8.5/10
Very Good
Posted on Jan 25, 2024
Great location with nearby lot of eating places. To be improve hotel toilet facilities.
Keyrga
Standard Room Without Window
Stayed in Aug 2023
Solo travelers
14 review
10.0/10
Outstanding
Posted on Oct 3, 2023
Comfortable and clean room. The receptionist is very good at serving customers. Will be come here again next time ^^
Response from Property: Dear Keyrga, I appreciate your positive feedback about our hotel.we do take pride in catering to our guest needs the best way we can. we hope to see u again soon.RegardsHotel Pudu PlazaFoo
Aphi Mawi
Superior Room
Stayed in Oct 2024
Couples
8 review
9.0/10
Great
Posted on Nov 27, 2024
Very good. Just that not like the picture
Response from Property: Dear Aphi, Thank you for staying with us and your owesome review and hope our service will satisfy you, hope to see u soon.Regards Hotel Pudu Plaza
Chin Hur
Superior Room
Stayed in Feb 2024
Solo travelers
6 review
4.5/10
Posted on Mar 3, 2024
Wifi cannot use , hand shower head broken have to use the paip to shower, water pressure ok , aircond ok, the light is not bright enough one bulb is not working and they do not replace it Iron very dirty. When I checked in that time it was 4.15pm but they told me the room is not ready yet . I have to wait another 15 min only the room is cleaned and ready .
Response from Property: Daer Chin Hur, We,re sorry to hear that you had a negative experience at our hotel and we apologize for falling short in this area. we have addressed with our staff and are taking steP to ensure that it doen"t happen again.we hope to serve u better and see u again soon.RegardsHotel Pudu Plaza
ExploreNexus
Standard Room Without Window
Stayed in May 2024
Business travelers
90 review
6.0/10
Posted on Jul 1, 2024
Average hotel. Good location. Surrounded by a lot of good food.
Response from Property: Dear Guest, Thank You for your Kind feedback on our hotel , we hope you had a plesant stay with us hope to see u again soon.RegardsHotel Pudu Plaza
Guest User
Standard Room Without Window
Stayed in Feb 2025
Business travelers
2 review
8.0/10
Very Good
Posted on Mar 10, 2025
waterheater need improve
Response from Property: Dear Guest, We are sorry to hear that our water heater issue during your stay. we sincerely apologize and will take a step strive to make improvement accordingly.RegardHotel Pudu Plaza