Sheraton Taitung Hotel

Sheraton Taitung Hotel Reviews

Sheraton Taitung Hotel

No.316 Zhengqi Road, Taitung City, Taitung, Taiwan, 950, ChinaView Hotel Details
Sheraton Taitung Hotel
Sheraton Taitung HotelSheraton Taitung HotelSheraton Taitung Hotel
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Sheraton Taitung Hotel Guest Reviews

4.5/5
Great
108 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(108)
Positive reviews(106)
Reviews with photos/video(32)
Awesome stay(35)
Delicious breakfast(33)
Friendly staff(32)
Near shopping area(18)
Convenient for shopping(12)
Loved the view(4)
Delicious buffet(4)
Negative reviews(2)
Don Yang
Elegant Family Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The room is clean and nice. However, it might be slightly small to accommodate four people in this type of room.
Response from Property: Hello dear distinguished guests: Thank you sincerely for sharing through the review platform. Your five-star review brings great encouragement to all the staff of Sheraton Taitung Guitian Hotel. We ask that you continue to give us your love and support in the future. Even so, there are still things that are not perfect. We will keep your suggestions in mind and we will incorporate your feedback into our improvement plan to improve the quality of our services. And continue to strengthen and improve. We sincerely look forward to your next visit so that we can provide you with extraordinary service again. Wish you happiness and peace forever Sincerely, Sheraton Taitung Guitian Hotel
Anonymous User
Deluxe 2-bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very good experience!
Response from Property: Dear distinguished guest: Thank you very much for your encouragement. Your five-star review brings great encouragement to all the staff of Sheraton Taitung Guitian Hotel. We are very honored to know that you are satisfied with our meals and friendly and considerate service. At the same time, we will also forward your praise to the service team. Thank you for sharing this wonderful experience. Your praise is the driving force for our continuous progress. We sincerely look forward to your next visit. All staff at Sheraton Taitung Guitian Hotel will be happy to serve you again. Sincerely, Sheraton Taitung Guitian Hotel
Chiu Chiu 6161
Deluxe Family Room
Stayed in Feb 2025
Family
2 review
4.5/5
Great
Posted on Mar 12, 2025
I hope the room lighting can be brighter and the toilet door is not too transparent. The breakfast is rich and there is plenty of time to enjoy the breakfast in a relaxed manner. I hope a heated swimming pool can be provided in the future.
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：台東桂田喜來登酒店承蒙廣大消費者的愛護，我們極度注重服務品質、增強軟硬體設施，俾使每位來客賓至如歸。即便如此，仍有未盡完美之處，對於您的建言，我們當謹記在心，並且我們會將您的反饋納入我們的改進計劃中，以提高我們的服務品質。並持續加強改善。期望您能一本初衷，繼續給予台東桂田喜來登支持與鼓勵，督促我們的服務水準更趨完善。敬祝 順心永安台東桂田喜來登酒店
Amber mou
Executive Double Room
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The room is comfortable and the bed is big + breakfast has many choices and is delicious The night market is right at the door, so it is very convenient to buy supper The hotel has a high CP value, it is worth staying again when you come to Taitung
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：非常感謝您的鼓勵，您的讚美是我們持續進步的動力，台東桂田喜來登酒店全體員工十分樂意能夠為您再次提供服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Anonymous User
Executive Double Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The first choice hotel in Taitung! I've gotten used to the pace of staying here. Not only is parking convenient, but there are also many specialties nearby! But the best thing is that Sheraton's service is always the best!
Original TextTranslated by Google
6/7
Response from Property: 敬愛的貴賓您好：非常感謝您的鼓勵，您的讚美是我們持續進步的動力，台東桂田喜來登酒店全體員工十分樂意能夠為您再次提供服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Guest User
Elegant Double Room
Stayed in Feb 2025
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 20, 2025
The food is fresh, the CP value is high, and I have visited many times
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好:您的五星評論給台東桂田喜來登酒店全體員工帶來莫大的鼓勵，在此非常榮幸得知您對我們的餐點及親切貼心的服務感到滿意，同時也將您的讚美轉逹服務團隊，謝謝您不吝分享此次美好的用餐體驗。誠摯期待您下一次的到訪，讓我們能夠再次為您提供非凡卓越的服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Simon Wang Tw
Deluxe 2-bed Room
Stayed in Dec 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Perfect location, perfect service, perfect view, perfect sauna! Breakfast at Sheraton is very diverse! Allow me to eat all the way from 7 o'clock to 10:30! Perfect experience.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your encouragement. Your praise is the motivation for our continuous improvement. All the staff at Taitung Sheraton Hotel are very willing to provide you with service once again.Wishing you peace and happiness.Sincerely,Taitung Sheraton Hotel
Guest User
Executive Double Room
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Feb 10, 2025
They are all good... Cleaning needs to be improved The location is also very convenient.
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：台東桂田喜來登酒店承蒙廣大消費者的愛護，我們極度注重服務品質、增強軟硬體設施，俾使每位來客賓至如歸。即便如此，仍有未盡完美之處，對於您的建言，我們當謹記在心，並且我們會將您的反饋納入我們的改進計劃中，以提高我們的服務品質。並持續加強改善。期望您能一本初衷，繼續給予台東桂田喜來登支持與鼓勵，督促我們的服務水準更趨完善。敬祝 順心永安台東桂田喜來登酒店
King JON
Executive Double Room
Stayed in Dec 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Great hotel, the most upscale option in Taitung, breakfast is delicious
Original TextTranslated by Google
Response from Property: 敬愛的貴賓 您好:感謝您選擇台東桂田喜來登酒店，並留給我們珍貴的評分。期待能在不久的將來能再次為您提供美好的入住體驗敬祝 順心永安　台東桂田喜來登酒店 謹致
Guest User
Executive 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The Huadong subsidy of 1,000 yuan cannot be used when booking a room from the platform. I happened to be upgraded to an executive suite due to equipment repairs, so I was very happy!
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：非常感謝您的鼓勵，您的讚美是我們持續進步的動力，台東桂田喜來登酒店全體員工十分樂意能夠為您再次提供服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Guest User
Executive 2-bed Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 14, 2024
The accommodation and breakfast were very good
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：非常感謝您的鼓勵，您的讚美是我們持續進步的動力，台東桂田喜來登酒店全體員工十分樂意能夠為您再次提供服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Sungsuk
Deluxe 2-bed Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It was very good. I was worried because there were many complaints in the reviews, but it was very clean. The staff were friendly and the breakfast was very good. The location was convenient and it was a very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear Hello, Thank you very much for sharing your rating through the review platform. Your 5-star review is a great encouragement to all the staff of Sheraton Taitung Guitian Hotel. We sincerely look forward to your next visit and will provide you with special service once again. Wishing you happiness and peace. Thank you. Sheraton Taitung Guitian Hotel
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 20, 2025
A couple took their friends and couples on a three-day self-driving tour in Taitung. It was their first time staying at the Sheraton Taitung Hotel. The breakfast was good and the guests were satisfied with the free use of the sauna. The room rate was reasonable and not expensive. We will choose to stay here again next time!
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好:您的五星評論給台東桂田喜來登酒店全體員工帶來莫大的鼓勵，在此非常榮幸得知您對我們的餐點及親切貼心的服務感到滿意，同時也將您的讚美轉逹服務團隊，謝謝您不吝分享此次美好的用餐體驗。誠摯期待您下一次的到訪，讓我們能夠再次為您提供非凡卓越的服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Mokie
2-bed Room With Sea View
Stayed in Aug 2024
Couples
31 review
4.0/5
Very Good
Posted on Oct 27, 2024
Room Environment: The environment is neat, clean and high-quality, and the bed is very comfortable to sleep on
Original TextTranslated by Google
Response from Property: 敬愛的Mokie貴賓您好：非常感謝您的鼓勵，您的讚美是我們持續進步的動力，台東桂田喜來登酒店全體員工十分樂意能夠為您再次提供服務。敬祝 順心永安台東桂田喜來登酒店 謹致
Anonymous User
Deluxe 2-bed Room
Stayed in Feb 2025
Business travelers
2 review
2.5/5
Posted on Mar 10, 2025
1. There are a lot of mosquitoes in the lobby.… 2. The booking information was wrong! 3. The bathroom and toilet are not connected to the room, and there is a separate door. The room is damp after taking a shower. 4. The ceiling of the room is very low, which makes people feel oppressive. 4. The service enthusiasm of the lobby staff is very different from that of the lobby staff at Penghu Sheraton. Overall, only the breakfast was great, the rest was just average.
Original TextTranslated by Google
Response from Property: 敬愛的貴賓您好：台東桂田喜來登酒店承蒙廣大消費者的愛護，我們極度注重服務品質、增強軟硬體設施，俾使每位來客賓至如歸。即便如此，仍有未盡完美之處，對於您的建言，我們當謹記在心，並且我們會將您的反饋納入我們的改進計劃中，以提高我們的服務品質。並持續加強改善。期望您能一本初衷，繼續給予台東桂田喜來登支持與鼓勵，督促我們的服務水準更趨完善。敬祝 順心永安台東桂田喜來登酒店