Sheraton Taitung Hotel Reviews

The room is clean and nice. However, it might be slightly small to accommodate four people in this type of room.

Very good experience!

Perfect location, perfect service, perfect view, perfect sauna! Breakfast at Sheraton is very diverse! Allow me to eat all the way from 7 o'clock to 10:30! Perfect experience.

Great hotel, the most upscale option in Taitung, breakfast is delicious

The Huadong subsidy of 1,000 yuan cannot be used when booking a room from the platform. I happened to be upgraded to an executive suite due to equipment repairs, so I was very happy!

The accommodation and breakfast were very good

It was very good. I was worried because there were many complaints in the reviews, but it was very clean. The staff were friendly and the breakfast was very good. The location was convenient and it was a very satisfying stay.

Room Environment: The environment is neat, clean and high-quality, and the bed is very comfortable to sleep on

As a brand hotel, this one's service awareness is not as good as that of a homestay. When I was traveling around the island and passed Taitung, I specially noted my birthday in advance. When I checked in, the hotel front desk said that they didn't see it. I asked my colleague next door, but he shook his head. So I asked if I could prepare a cake for extra payment. The answer was that the chef might not have time, and there was no solution at the moment. After arriving in the room, I found that the air conditioner was broken. Someone was sent to repair it for a long time and said that we needed to change rooms. So I waited for another hour to arrange a new room. The hotel said that no one came because the do not disturb function was turned on, right? The previous telephone communication does not count? This problem-solving ability makes people helpless The view of the newly changed sea view room is as shown in the picture. Where is the sea view? The guest room said that it was right. I always come here to celebrate my birthday. I changed three rooms. I was still moving my luggage at nine o'clock in the evening. The hotel staff did not help at all during the whole process. They just opened the door with the room card. In addition, all room types are the same, there is no bathtub, and whether the air conditioner is normal depends on luck. The so-called sea view is very limited. The most disappointing thing is the hotel's service. Compared with Ctrip's customer service, the hotel's problem-solving ability is basically zero. When the objective facilities cannot be changed, I hope the hotel can provide better service and not affect the brand image.

Great hotel, except for the low-riding cars at the entrance of the hotel, be careful! The service is very good, the environment, sheets and quilts are very clean, the host is also very kind, the dinner is delicious, and there is a small supermarket for restocking, which is great! "Friendly staff, 24/7 reception, very comfortable bed, free parking, very comfortable hot water in the shower, and very clean room

Five-star lobby decoration, but the room is not large. Although it is a family room, there is not much storage space. Although the toilet and bathing area are separated, the privacy is not enough. The breakfast style is diverse and quite delicious😋

The breakfast service and cuisine are of first-class quality, and the variety of dishes freshly prepared on the spot is rare. The quality and enthusiasm of the field service staff are worthy of appreciation. The water volume in the bathroom is too small, and it takes a minute to drain the water before hot water starts to flow. Maybe it's because the room we stayed in was a corner room on the 16th floor. Looking at the cold water flowing away, I feel a lot of reluctance.

The hotel staff are friendly and greet you cordially. There is already a night market and a large Carrefour store downstairs of the hotel, which is very convenient. It's a short walk to bike tours and the Tiehua Village Market, which is great. At the same time, thank you to the hotel for helping arrange the birthday cake🎂😊, which made this trip more fun.

The receptionist was very poor. When checking in, he asked if the stay could be extended if a typhoon affected the railway traffic. However, the reply was that it would depend on the number of customers at that time, and extension could not be prioritized, which resulted in the holiday having to be ended early.