Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities8.4
Service8.9
Cleanliness9.2
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(9)
Great location(10)
Clean and tidy(9)
Great service(8)
Awesome rooms(5)
Convenient location(5)
Negative reviews(1)
umar faruk
2 Queen Beds Room
Stayed in Jul 2025
Family
7 review
8.0/10
Very Good
Posted on Aug 24, 2025
Right at the heart of uptown, that also means lot of noise at night. Great rooms and good facilities
Neil’s World
King Room
Stayed in May 2025
Business traveler
29 review
8.0/10
Very Good
Posted on Jun 27, 2025
Nice hotel located right in the middle of things in Uptown Charlotte. They don’t seem to have a service for delivering items like a tooth brush to your room, and don’t have as many amenities, like a robe, as some other hotels. The staff is friendly and attentive and the price is reasonable.
Guest User
King Studio Suite
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 28, 2025
I would definitely recommend Double Tree Hotel anytime. The customer service is always great and the atmosphere is amazing. Definitely a 10 out of 10. Oh yeah, keep the cookies coming lol
Ak Rahman
Mobility Accessible Two Bed Room with Tub
Stayed in Apr 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jun 14, 2025
Location is great for walking and discovering great restaurants and shopping in the area.
Viola
1 King Mobility Acess W/Ri Shwr
Stayed in May 2025
Solo traveler
1 review
6.5/10
Posted on Jun 28, 2025
very friendly staff! I don't recommend it for resting, it's too noisy.
Allyssa Alvarez
2 Queen Beds Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 16, 2024
I love this restaurant at Hyatt, we stay 1 night for our 1st wedding anniversary!
Guest User
Deluxe Room-2 Queen Beds
Stayed in Jan 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Feb 9, 2025
The room was spacious and clean, and the concierge gave us cookies when we checked in. There was water tea and coffee complimentary in the room. We were there for a concert at the spectrum center, which is only about a 5 minute walk away. The restaurants and cafes around are all very good as well.
Guest User
Deluxe Room-2 Queen Beds
Stayed in Jun 2024
Family
1 review
5.5/10
Posted on Jul 8, 2024
There's no pool closed 3 years ago, rooftop is only for parties reserved. Parking garage is not connected and staff has a real issue with you trying to load and unload the car in the loading area. Avoid this hotel it was very stressful, and inconvenient. So many bumbs outside and people smoking ********* in thr parking garage. They also don't offer you cookies like the doubletree is known for
Guest User
King Room
Stayed in Mar 2024
Couple
1 review
6.5/10
Posted on Apr 11, 2024
Uptown Charlotte, was clean but to start, the service was bad from the front and the valet wasn’t available to trucks, the garage is super tight and low clearance so wouldn’t recommend being a personal vehicle here. The beds and towels were crunchy but at least the location was ok.
Shalonda Maria
1 King Mobility Acess W/Ri Shwr
Stayed in Jul 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 1, 2024
Staff was pleasant. Room was great. Location has become a fave!
Guest User
2 Queen Beds Room
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jun 7, 2024
Pleasant stay. Great location. Clean and comfortable.
Guest User
2 Queen Beds Room
Stayed in Apr 2024
Family
1 review
7.0/10
Posted on May 26, 2024
Power out no air but everything else was ok!
Anonymous User
Standard Room
Stayed in Sep 2023
Couple
1 review
10/10
Outstanding
Posted on Oct 20, 2023
There was construction going on at time of our stay, so could hear work above our room during the day, but otherwise enjoyed our room.. Clean & comfy bed, nice shower, great location.
Guest User
2 Queen Beds Room
Stayed in Sep 2022
Traveling with friends
1 review
9.5/10
Amazing
Posted on Oct 10, 2022
Came for the weekend football game. Service was excellent and friendly. Close to plenty of places to eat and drink. Would definitely stay there again!