Anonymous User
October 7, 2024
There is no staff on duty, a mandatory deposit is not fully refundable, refunds require an international transfer, and guests are forced to pay high bank service fees. The front desk service is not professional, the customer service is not professional, and there is no room cleaning service. It is not a hotel, but more like a B&B without any services.
There is no staff on duty, and the deposit is required, but it cannot be fully returned. The refund requires international transfer, and guests are forced to pay high bank service fees. The front desk service is not professional, the customer service is not professional, and there is no room cleaning service. It is not a hotel, but more like a homestay without any service.
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