Guest User
March 19, 2025
I booked an executive suite for 5 consecutive nights. At first, I was very nervous after seeing the mixed reviews, but I decided to book it for the view. I stayed in Tanjong Shangri-La for 2 nights. When I arrived at the hotel lobby, no one answered me. I waited for a long time and someone came to ask if I was checking in. I was told to go to the club to check in. They took me to the elevator and let me go down by myself. When I arrived at the club to check in, no one took my luggage. The high-floor sea view room I agreed to was given, but the first room I was given was the two big trees in the picture. I was desperate and angry. I went to the front desk again to argue with her. In the end, I was given a better sea view room. I felt that they did it on purpose, saying that the room was full. You still need to be tough when you go out. The swimming pool is fun and close to the mall. The service attitude is the kind that you will definitely ignore me if I don't ask you!
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