Promenade Hotel Kota Kinabalu
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Promenade Hotel Kota Kinabalu

Renovated in 2024
4, 3, Lorong Api - Api 1, Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia
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Last booked 2 hrs ago
Highlights
Newly renovated
Varied breakfast
Great views
Ideal location
Lots to do
Amenities
Outdoor swimming pool
GymFree
Private parking
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
All amenities
Property Description
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
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8.8/10
Very Good
Always best always. Not a second thought to book Promenade hotel whenever I visit to KK.
All 2,520 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(7.7 km)
Train: Tanjung Aru Railway Station
(4.1 km)
Train: Kinarut Railway Station
(18.6 km)
Landmarks: Mountain Torq
(170m)
Landmarks: Anjung Senja
(190m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

17

Promenade Superior Suite with Club Lounge Access

1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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22

Junior Suite

1 King bed
45m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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18

Superior Room with City View

1 King bed or 2 Single bed
29m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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14

Promenade Deluxe Room with Club Lounge Access

1 King bed or 2 Single bed
29m² | Floor: 10,12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
22

Promenade Deluxe Suite with Club Lounge Access

1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
15

Promenade Superior Room with Club Lounge Access

1 King bed or 2 Single bed
29m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Room Details
Check Availability
16

Deluxe Room With Partial Sea View

1 King bed or 2 Single bed
29m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Shower
Room Details
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24

Executive Suite with Club Lounge Access

1 King bed
50m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Room Details
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Guest Reviews

8.8/10
Very Good
2,520 reviews
  • Cleanliness8.9
  • Amenities8.5
  • Location9.1
  • Service8.9
Average for similar properties in Kota Kinabalu
Most Mentioned
Review summary
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Location: The hotel is strategically located near major attractions, shopping malls, and waterfront areas, making it convenient for guests to explore Kota Kinabalu. It is also in close proximity to the airport, facilitating easy transportation.(based on 530 reviews)
T‍i‍n‍g‍ ‍T‍i‍e‍w‍ ‍L‍i‍o‍n‍g
November 28, 2025
Nice, clean and comfortable room especially the bed. Good service and there is a plate of fruits ready for me.
a‍c‍a‍p‍o
November 9, 2025
-Sangat selesa. Bantal sangat empuk -Ada TV yang clear semua channel -swimming pool kecil sikit -People at dining area can easily see if you're swimming at the moment. -Overall, can repeat to book at Promenade Hotel in other time -Breakfast maybe 7.5/10. Orang ramai sangat dalam range pukul 9-10 pagi
R‍o‍s‍e‍ ‍A‍n‍n‍e‍ ‍T‍r‍i
October 12, 2025
Room with seaview. Great selection of breakfast but the taste still can be improve. Walking distance to major attractions in KK. Excellent connectivity to the airport. Problem with hot water. Don't have it after 7pm to 8am tomorrow morning
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
I always enjoy my stay at this hotel. The rooms are clean and comfortable, the staff are friendly, and the location is very convenient. The service is consistent every time I come. Highly recommended for a pleasant and hassle-free stay.
K‍C‍ ‍S‍u‍m‍m‍e‍r
October 28, 2025
Very excellent feeling stay with this hotel Only little humble feedback: 1. If hv exhaust in restroom will perfectly 2. The breakfast at restaurant, mee goreng too hard & oily / the coffee machine need Q quite long time when crowded / fried egg abit hard ( overall f&b at restaurant 5/10 )
A‍h‍F‍o‍o
November 1, 2025
Always best always. Not a second thought to book Promenade hotel whenever I visit to KK.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2025
Enjoy a seaview with your stay here, sumptuous breakfast after your exciting hike at Mountain Kinabalu. Really worth the price!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 26, 2025
The facilities are very good..friendly staff.. Overall is satisfied..perfect for family..

Services & Amenities

Outdoor swimming pool
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
MYR 100.00 (approx. 71.61 BYN) per person per night
Extra crib: Free
Children 3 years old and over
MYR 100.00 (approx. 71.61 BYN) per person per night

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 25.00 (approx. 17.91 BYN) per person
Children 13–17 years old
MYR 49.00 (approx. 35.09 BYN) per person
Adult
Buffet:MYR 49.00 (approx. 35.09 BYN) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 19 years old

Paying at the hotel

Property Description

  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 435
Phone:+60-88-265555
Email:frontoffice@promenade.com.my
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What’s the cancellation policy at Promenade Hotel Kota Kinabalu?

The cancellation policy at Promenade Hotel Kota Kinabalu depends on your room type and booking terms.

What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?

Check-in at Promenade Hotel Kota Kinabalu starts from 14:00, and the standard check-out time is by 12:00.

Is breakfast available at Promenade Hotel Kota Kinabalu?

Yes, Promenade Hotel Kota Kinabalu provides breakfast. Options include Western, Chinese.

Are pets allowed at Promenade Hotel Kota Kinabalu?

No, pets are not allowed at Promenade Hotel Kota Kinabalu.

How do I get to Promenade Hotel Kota Kinabalu from the nearest airport?

The nearest airport is Kota Kinabalu International Airport, located about about 14 mins from hotel by car (7.7 km) away.

Does Promenade Hotel Kota Kinabalu offer airport transfer services?

No, Promenade Hotel Kota Kinabalu doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport7.77KM
Nearest Train StationTanjung Aru Railway Station
Distance to Train Station4.09KM
Average Price FromBYN351
Hotel Star Rating4