Promenade Hotel Kota Kinabalu
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1 room, 2 adults, 0 children
All properties in Kota Kinabalu
Promenade Hotel Kota Kinabalu
Renovated in 2024
4, 3, Lorong Api - Api 1, Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia
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Last booked 6 mins ago
Highlights
Varied breakfast
Newly renovated
Superb views
Lots to do
Cozy roomsShow more
Amenities
Outdoor swimming pool
Private parking
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Conference room
All amenities
Property Description
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
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8.8/10
Got a nice view from the room and it was clean and well worth the price.
All 2,437 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(7.7 km)
Train: Tanjung Aru Railway Station
(4.1 km)
Train: Kinarut Railway Station
(18.6 km)
Landmarks: Mountain Torq
(160m)
Landmarks: Anjung Senja
(190m)
Landmarks: Mynt Club
(380m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Promenade Superior Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
18
Superior Room with City View
1 King bed or 2 Single bed
29m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
22
Junior Suite
1 King bed
45m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
14
Promenade Deluxe Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 10,12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
22
Promenade Deluxe Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
15
Promenade Superior Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
16
Deluxe Room With Partial Sea View
1 King bed or 2 Single bed
29m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Shower
Check Availability
24
Executive Suite with Club Lounge Access
1 King bed
50m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
5
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.8/10
Very Good
2,437 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.5
- Location9.1
- Service8.8
Average for similar properties in Kota Kinabalu
raop
August 3, 2025
Great location, decent stay at Promenade Hotel
Stayed at Promenade Hotel and overall, it was a pretty good experience—especially for the location.
It’s close to the popular seafood spots and just next to Bataras if you’re keen to shop for local supermarket items. We also walked to Imago Mall in about 15–20 minutes. Was told it’s also near Centrepoint, though we didn’t walk there ourselves.
Surprisingly good souvenir shop at the lobby
Don’t miss the souvenir shop in the hotel lobby—it’s quite affordable, even cheaper than what you find at tourist spots. Worth checking it out first before shopping elsewhere.
Breakfast and Rooms
Breakfast was decent with some variation daily.
We booked both the Superior Room and Junior Suite.
• Superior Room: Faced old buildings and the sunrise. It fits 3 pax but felt a bit tight.
• Junior Suite: Faced the sea and had a nice sunset view. We requested the third bed to be placed here instead, and it was nicely arranged.
Rooms came well-equipped with essentials like toothbrushes, shampoo, and soap.
Facilities & Tech
Unfortunately, the swimming pool and gym were closed during our visit.
TV had basic digital channels (DTV) but no Chromecast or smart features—an upgrade here would definitely help modernize the stay.
Overall
Comfortable and convenient, though the hotel ambience is a bit dated. Still, for what you get, it’s a solid stay.
Kalana
August 3, 2025
Got a nice view from the room and it was clean and well worth the price.
Guest User
August 2, 2025
Clean room, strategic location, service is good
Guest User
August 2, 2025
The price/performance ratio is high, and most rooms offer a direct view of the sunset. The room is clean and tidy, and the service attitude is good. However, the room lighting is dim, and it is a bit dark at night.
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Guest User
August 1, 2025
The hotel environment is acceptable. The room decor is a bit dated, but it's not a big deal. It's clean and the location is good in the city. However, we booked a king-size room on the platform, but when we checked in, the front desk said they were sold out and gave us a twin room instead, which was the last available room. We didn't book on the spot; we booked it nearly a month in advance. Doesn't the hotel keep daily room reservations? Is this a reasonable arrangement?
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Azlina Manaf
August 1, 2025
Recommended. Will came again for bussiness trip or personal trip.
Zonghui-youde
August 1, 2025
The room is quite large and is not far from the airport, just over 10 minutes away.
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Anonymous User
July 30, 2025
Goog food
Good view
Good room
Guest User
July 30, 2025
First, the positives: a great location by the sea, close to the pier night market. However, the facilities are incredibly dated! The door was difficult to open, the soundproofing was terrible, and the shower water was constantly hot and cold. I took cold showers for two days. Can you believe it? For nearly NT$800, a four-star hotel is so shabby. Trash is left in the room in the morning and still there when I get home at night. I asked someone to fix the water heater, and they told me to just run the water in the sink as well.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Luggage storage
Currency exchange
Languages Spoken
English
Malay
Chinese (Mandarin)
Food & Drink
Convenience store/kiosk
Room service
Public Areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Smoking area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 100.00 (approx. PHP 1,363.25) per person per night Extra crib: Free |
Children 3 years old and over | MYR 100.00 (approx. PHP 1,363.25) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 25.00 (approx. PHP 340.82) per person |
Children 13–17 years old | MYR 49.00 (approx. PHP 667.99) per person |
Adult | Buffet:MYR 49.00 (approx. PHP 667.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 19 years old
Paying at the Hotel
Property Description
- Opened: 1998
- Renovated: 2024
- Number of Rooms: 435
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Promenade Hotel Kota Kinabalu?
The cancellation policy for Promenade Hotel Kota Kinabalu varies depending on the type of room and booking conditions.What is the cancellation policy for Promenade Hotel Kota Kinabalu?
What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Standard check-in time at Promenade Hotel Kota Kinabalu is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Breakfast is offered at Promenade Hotel Kota Kinabalu. Breakfast option(s): Western, Chinese. Does Promenade Hotel Kota Kinabalu provide breakfast?
Can I bring my pet inside the Promenade Hotel Kota Kinabalu?
As much as we love pets, unfortunately, we are unable to accommodate them in Promenade Hotel Kota Kinabalu.Can I bring my pet inside the Promenade Hotel Kota Kinabalu?
How far is the Promenade Hotel Kota Kinabalu from the closest airport?
The closest airport is Kota Kinabalu International Airport, and it is about 15 mins from hotel by car (7.7 km).How far is the Promenade Hotel Kota Kinabalu from the closest airport?
Is airport shuttle service offered by Promenade Hotel Kota Kinabalu ?
No, the Promenade Hotel Kota Kinabalu doesn't offer airport transfer services.Is airport shuttle service offered by Promenade Hotel Kota Kinabalu ?
About This Property
| Nearest Airport | Kota Kinabalu Intl. Airport |
|---|---|
| Distance to Airport | 7.77KM |
| Nearest Train Station | Kinarut Railway Station |
| Distance to Train Station | 18.65KM |
| Average Price From | PHP8370 |
| Hotel Star Rating | 4 |