Promenade Hotel Kota Kinabalu
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1 room, 2 adults, 0 children
All properties in Kota Kinabalu
Promenade Hotel Kota Kinabalu
Renovated in 2024
4, 3, Lorong Api - Api 1, Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia
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Last booked 2 hrs ago
Highlights
Varied breakfast
Newly renovated
Superb views
Lots to do
Ideal locationAmenities
Outdoor swimming pool
Private parking
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Conference room
All amenities
Property Description
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
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8.8/10
Location is good, comfortable and well-maintained room, equiped with many amenities.
All 2,447 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(7.7 km)
Train: Tanjung Aru Railway Station
(4.1 km)
Train: Kinarut Railway Station
(18.6 km)
Landmarks: Mountain Torq
(170m)
Landmarks: Anjung Senja
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Promenade Superior Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
22
Junior Suite
1 King bed
45m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
18
Superior Room with City View
1 King bed or 2 Single bed
29m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
14
Promenade Deluxe Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 10,12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
22
Promenade Deluxe Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
15
Promenade Superior Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
16
Deluxe Room With Partial Sea View
1 King bed or 2 Single bed
29m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Shower
Check Availability
24
Executive Suite with Club Lounge Access
1 King bed
50m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.8/10
Very Good
2,447 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.4
- Location9.1
- Service8.8
Average for similar properties in Kota Kinabalu
Anonymous User
September 12, 2025
The hotel's front desk service was excellent and helpful in answering my questions.
We were very happy to have a high-rise ocean view room. Sitting by the window, I could watch planes fly by, very close up. The scenery was beautiful.
If I had to find fault,
there was only one chair in a double room, so I requested an extra one so we could both gaze at the sky and chill.
Also, on the last day of room cleaning, there were no new towels or bottled water...
Overall, it was a very good experience.
Original TextTranslation provided by Google
Guest User
September 12, 2025
Overall, it's average
Original TextTranslation provided by Google
WH Hii
September 11, 2025
Location is good, comfortable and well-maintained room, equiped with many amenities.
Guest User
September 11, 2025
I rate the breakfast 4/10. Many options to choose but the food quality just below average. The taste of laksa sarawak on 7/9 was so bad.
faisty
September 10, 2025
Wonderful stay. Location convenient. Walking distance to waterfront.
Bed was comfortable, pillow is wonderful. Breakfast was nice. Room view is wonderful, you can enjoy the sunset and seaview.
Only bad thing are the WiFi can't connect and the room lighting is smart lighting , can't switch off the corridor light and bathroom light.
Overall is gooood.
Guest User
September 8, 2025
It's a transitional hotel. Don't expect any service. Email replies are extremely slow (the last email sent one day in advance was simply not replied). How should I put it? At this price, I don't expect any service.
Original TextTranslation provided by Google
Rachelloi
September 8, 2025
The location of the hotel is convenient for travel. The breakfast options are not many, but they are all OK. The room is not big, especially the bathroom is a bit oppressive, and the lighting in the room is not bright enough.
Original TextTranslation provided by Google
Guest User
September 7, 2025
The stay experience is great, the room is spacious, price is very affordable that comes with wonderful breakfast. The location is very convenient to walk around the city with Imago mall, Filipino Market just within 1km. Distance to airport just 7km.
Anonymous User
September 7, 2025
Excellent & good location. Walking distance to waterfront area. Good breakfast spread. Clean room with plenty of amenities.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Private parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Luggage storage
Currency exchange
Languages spoken
English
Malay
Chinese (Mandarin)
Food & drink
Convenience store/kiosk
Room service
Public areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Smoking area
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Business services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 100.00 (approx. US$23.79) per person per night Extra crib: Free |
Children 3 years old and over | MYR 100.00 (approx. US$23.79) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 25.00 (approx. US$5.95) per person |
Children 13–17 years old | MYR 49.00 (approx. US$11.66) per person |
Adult | Buffet:MYR 49.00 (approx. US$11.66) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 19 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2024
- Number of Rooms: 435
Phone:+60-88-265555
Email:frontoffice@promenade.com.my
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Promenade Hotel Kota Kinabalu?
The cancellation policy for Promenade Hotel Kota Kinabalu varies depending on the type of room and booking conditions.What is the cancellation policy for Promenade Hotel Kota Kinabalu?
What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Standard check-in time at Promenade Hotel Kota Kinabalu is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Breakfast is offered at Promenade Hotel Kota Kinabalu. Breakfast option(s): Western, Chinese. Does Promenade Hotel Kota Kinabalu provide breakfast?
Can I bring my pet inside the Promenade Hotel Kota Kinabalu?
As much as we love pets, unfortunately, we are unable to accommodate them in Promenade Hotel Kota Kinabalu.Can I bring my pet inside the Promenade Hotel Kota Kinabalu?
How far is the Promenade Hotel Kota Kinabalu from the closest airport?
The closest airport is Kota Kinabalu International Airport, and it is about 15 mins from hotel by car (7.7 km).How far is the Promenade Hotel Kota Kinabalu from the closest airport?
Is airport shuttle service offered by Promenade Hotel Kota Kinabalu ?
No, the Promenade Hotel Kota Kinabalu doesn't offer airport transfer services.Is airport shuttle service offered by Promenade Hotel Kota Kinabalu ?
About This Property
| Nearest Airport | Kota Kinabalu Intl. Airport |
|---|---|
| Distance to Airport | 7.77KM |
| Nearest Train Station | Tanjung Aru Railway Station |
| Distance to Train Station | 4.09KM |
| Average Price From | USD130 |
| Hotel Star Rating | 4 |