Hilton Kota Kinabalu

호텔이 번화가와 인접하여 아주 편리했습니다 . 너무 일찍 도착해서 걱정했는데 얼리체크인이 되어서 편하게 쉴 수 있었습니다. 호텔 시설도 너무 깔끔하고 좋았습니다

不錯的五星級酒店，在市區很方便

房間很一般 對不起這個價格

整體感覺還不錯！

酒店的位置還不錯，離機場很近，後面就是海鮮大排檔。

This hotel is very popular and has a lot of people. There is a gentleman at the front desk who can speak Chinese and is very friendly. The facilities are between four and five stars. The breakfast is very good and rich, but there are many people. It is worth affirming that the bed and bedding are very comfortable. I added a bed for my child. What is rare is that the extra bed is also very comfortable, and we all slept well. I arrived at 8:00 on the first morning with the elderly and children, but because the hotel was too popular, I couldn’t check in early. I waited until almost three o’clock, which was a bit sad😫 Next, I will talk about the problem. I think the problem is not with the hotel, but with Ctrip. Before checking in on the first day, I communicated with the hotel to renew for one more night. I placed an order on Ctrip, but the payment failed because I didn’t use a domestic mobile phone number. Later, when I communicated with the front desk again, they said that the system showed that it had been booked, but I consulted Ctrip’s hotel butler and insisted that it was not booked because I didn’t pay, and the room type I wanted to book was already fully booked. Then I confirmed with the hotel front desk again. The front desk said that the system showed that I didn’t book it, and confirmed with Ctrip again. Ctrip insisted that my renewal order was invalid and not booked. Finally, I had to book another hotel. But when I checked out and changed hotels, the front desk asked me if I wanted to cancel the remaining night. Me: … I don’t know why this speechless situation happened, which led to me packing my luggage with my elderly and children and moving to another hotel, which was very embarrassing.