Guest User
May 14, 2025
When I booked a hotel a few days ago, the photos shown were all fake (now the photos are real). The photos looked high-end, so I placed the order. When I arrived at the site, it was actually the second floor of a small bungalow on the street. It doesn't matter if the room is small and the environment is poor, the key is that the boss is dishonest. Although the environment is different from the photos, I still asked the boss to take me to the room to have a look. The room is very small and simple, with a bed and a bedside table and no space. I said that the room is too small and I want to cancel the order. The boss was very polite and said it was okay. I kept thanking him when I left. Later, Ctrip contacted me and said that the boss agreed to cancel, but it would be charged for paid cancellation. In the end, Ctrip could not reach an agreement through communication, so Ctrip refunded me. It was a very unpleasant experience. This is the first time I have spent so much time on serious comments. I hope everyone will not step on the pit.
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