Citadines Waterfront Kota Kinabalu Reviews

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us!We’re thrilled to hear that you loved our prime location right in front of the local market and fishery — it truly offers a unique chance to soak in the vibrant local culture. We're also glad you enjoyed the mesmerizing sunset and had a great time at our infinity pool — perfect for that quick dip and unforgettable photos!It means a lot to know that Citadines Waterfront Kota Kinabalu is your top choice — we can’t wait to welcome you and your friends back for a longer, even more memorable stay.Warm regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback!We’re truly pleased to know that you enjoyed the service, room, and amenities, and found our location convenient—with the night market and mall all within walking distance.Regarding the toothbrush, you're absolutely right! As part of our sustainability initiative, certain amenities like toothbrushes are available upon request at the lobby to help reduce unnecessary waste. We appreciate your understanding and support.We hope to welcome you back to Citadines Waterfront Kota Kinabalu again soon!Warm regards,Citadines Waterfront Kota Kinabalu

Response from Property: Thank you for your wonderful feedback!We're delighted to know that you enjoyed everything—from the view, pool, gym, and room to our amenities and staff. Your kind words truly mean a lot to us. We look forward to welcoming you back to Citadines Waterfront Kota Kinabalu for another fantastic stay!Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you so much for your kind words!We’re truly happy to know you enjoyed the room upgrade and the beautiful sea view. It's wonderful to hear that the sunset at the pool made your stay even more special—it's definitely one of the highlights we love to share with our guests.Your support means a lot to our team, and we can’t wait to welcome you back for another excellent stay at Citadines Waterfront Kota Kinabalu!Warm regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that every aspect of your stay at Citadines exceeded your expectations. It’s fantastic to know that you appreciated the warm welcome, our spacious and clean rooms, as well as the magnificent sea view. We are also glad that our central location worked well for you.We truly hope to welcome you back for a longer stay next time, and we’ll be sure to provide you with another memorable experience. Thank you for sharing the beautiful view from your room—it’s always a pleasure to see our guests enjoy the surroundings.Sincerely,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location convenient, with easy access to the malls and Gaya Street.We apologize for the issue with the lift and the experience with our front desk staff. We truly appreciate your comments, and we will address both concerns to ensure a more pleasant experience for future guests.Thank you for your feedback, and we hope to have the opportunity to welcome you back for a better stay.Sincerely,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for your wonderful review!We’re delighted to hear that you enjoyed your stay — especially the clean room, beautiful sea view, and the warm service from our team. Your kind words truly encourage us to continue delivering a comfortable and welcoming experience for all our guests.We look forward to welcoming you back to Citadines Waterfront Kota Kinabalu for another great stay soon!Warm regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for your valuable feedback! We're glad to hear that you were satisfied with the new room provided and the spacious parking zone. We understand that the ongoing construction may have impacted your experience, and we appreciate your understanding as we work to complete the building.We are also grateful for your kind words regarding the hospitality from our team. Your comments are important to us, and we will continue working to improve every aspect of your stay to ensure we meet your expectations in the future.We truly look forward to welcoming you back for an even better stay next time!Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for sharing your experience with us. We’re pleased to hear that you found our location convenient, with easy access to the food market and Pasar Filipino. It’s also great to know that our helpful staff and the kitchen and laundry amenities in your room added to your comfort.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for your valuable feedback! We’re glad to hear that you found our strategic location in the heart of Kota Kinabalu convenient and that our pricing suited your needs. We truly appreciate your comments about the facilities.We understand your concerns regarding the pool, and we’ll definitely look into ways to improve the experience for our guests. Your comfort is important to us, and we always strive to make every stay as pleasant as possible.We hope to welcome you back soon for another enjoyable stay!Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for sharing your feedback! We are delighted to hear that you enjoyed our prime location, with easy access to the waterfront seafood market, ASHTAC Tactical Store, and Jalan Street. It's great to know that you found our facilities well-equipped and your room cozy, with a lovely sea view.We truly appreciate your kind words and hope to welcome you back for another pleasant stay at Citadines Waterfront Kota Kinabalu!Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for your kind feedback! We are thrilled to hear that you had an excellent experience with us. It’s great to know that our staff made you feel welcome and offered the room upgrade, although we understand your decision to stay in your current room given the situation.We’re pleased you found the room to be clean and comfortable, and that you enjoyed the sea view! Being a new hotel, we’re happy to hear that you loved the surroundings as well. Our location is definitely one of our best features, with easy access to Tanjung Aru Market and nearby malls like Suria Sabah and Centre Point Sabah.Once again, thank you for sharing your experience, and we hope to have the pleasure of welcoming you and your family again for an even better stay in the future.Best regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed our great location and the cleanliness of our property. It’s wonderful that our proximity to local attractions added to the convenience of your stay.We hope to welcome you back to Citadines Waterfront Kota Kinabalu soon!Warm regards,Citadines Waterfront Kota Kinabalu

Response from Property: Dear Guest,Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you enjoyed our new facilities, ideal location, and overall excellent experience during your stay.We greatly appreciate your kind words and are pleased that everything met your expectations. We look forward to welcoming you back for another fantastic stay.Best regards,Citadines Waterfront Kota Kinabalu