Myriad by Sana Hotels

Myriad by Sana Hotels Reviews

Myriad by Sana Hotels

Lote 2.21.01, Parque das Nações, R. Cais das Naus Lote 2.21.01, Lisbon, Grande Lisboa, 1990-173, PortugalSee Hotel Details
Myriad by Sana Hotels
Myriad by Sana HotelsMyriad by Sana HotelsMyriad by Sana Hotels
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Guest Reviews

9.3/10
Great
68 review
Verified reviews
Location9.5
Amenities9.1
Service9.4
Cleanliness9.2
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All reviews(68)
Positive reviews(68)
Reviews with photos/video(30)
Awesome stay(18)
Great service(13)
Great location(7)
Nice sea view(6)
Awesome rooms(6)
Convenient location(6)
Guest User
Deluxe Room
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 4, 2025
Great hotel, friendly staff, clean room with excellent views and fantastic breakfast. Recommended!
Response from Property: Dear Guest,Thank you so much for your wonderful review!We’re delighted to hear that you enjoyed your stay with us — from the friendliness of our team to the cleanliness of the room, the stunning views, and our breakfast selection. Your recommendation truly means a lot to us.We look forward to welcoming you back soon at Myriad by SANA!Warm regards,Dora ChisGuest Relations Team
Asher.L
Deluxe Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 1, 2025
One of the best hotels I have ever stayed at. Will definitely come back if visiting portugal again.
Response from Property: Dear Guest , We hope you had a pleasant return home. Thank you for choosing Myriad by SANA during your stay in Lisbon and for taking the time to rate your experience with us. We are delighted that you enjoyed your stay with us. It was a pleasure to welcome you to our hotel and we look forward to your next visit to the Myriad by SANA. Best regards Dora Chis , Guest Relations Team
Aaron Samarasinghe
Deluxe Room
Stayed in Jun 2025
Couple
11 review
10/10
Outstanding
Posted on Jul 30, 2025
View was great, staff was amazing, room was clean and nice
Francony Milengo
Deluxe Room
Stayed in Jul 2024
Couple
96 review
10/10
Outstanding
Posted on Aug 21, 2024
The best one in Lisbon
Response from Property: Dear Mr. Francony Milengo, Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. We are delighted to hear that your experience at the Myriad met your expectations and we hope to welcome you back again soon. Best regards, Dora Chis - Guest Relations
Mehrdad
Deluxe Room
Stayed in Jun 2025
Couple
4 review
9.5/10
Amazing
Posted on Jul 14, 2025
Luxury and excellent
Response from Property: Dear M. Mehrdad,Thank you so much for your kind feedback!We’re delighted to know that you experienced the luxury and excellence we strive to offer at Myriad by SANA. It’s truly rewarding to hear such positive words, and we greatly appreciate you taking the time to share them.We hope to have the pleasure of welcoming you back soon for another exceptional stay.Warm regards,Dora ChisGuest Relations Team
Papan
Superior Room
Stayed in Sep 2024
Couple
17 review
9.0/10
Great
Posted on Nov 1, 2024
nice hotel, good location and helpful staff
Response from Property: Dear Mr. Papan, We would like to thank you for taking the time to share your experience at Myriad by SANA. It fills us with pride to know that you enjoyed our hotel with an amazing view to the Tagus River and location. Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. Kind regards, Chloe Neves Guest Relations
Anonymous User
Deluxe Room
Stayed in Jul 2022
Family
38 review
10/10
Outstanding
Posted on Aug 10, 2022
What more can I say? Best hotel in Expo Lisbon. Very convenient location and close to all attractions. Friendly staff and impeccable room with river view. Will definitely be back
Response from Property: Dear Guest, Thank you for taking the time to write this online review. We are glad you enjoyed the beatiful view from your room with a unique backdrop of water. Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. We hope we can welcome you and your family again soon! Kind regards, Daniel Oliveira DiogoFront Office Manager
Guest User
Deluxe Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 11, 2024
Very nice view
Response from Property: Dear Guest, We would like to thank you for choosing Myriad by SANA for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,Alla BerghiiGuest Relatios
Guest User
Deluxe Room
Stayed in Nov 2022
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 26, 2022
It was amazing. Everyone were so nice to us, thank you for the hospitality.
Guest User
Deluxe Room
Stayed in Apr 2025
Couple
4 review
7.5/10
Posted on May 13, 2025
I have stayed in this hotel many times. This time I found that the bed was seriously collapsed. The single bed was against the wall on one side, and the bed surface was tilted, with the side against the wall higher and the outside lower. It was not easy to sleep. I think it was time to change the mattress.
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Response from Property: Dear Guest,Thank you for your continued loyalty and for taking the time to share your recent experience with us.We are truly sorry to hear about the condition of the bed in your room during your latest stay. Please accept our sincerest apologies for the discomfort this caused. Your feedback regarding the mattress and its positioning is extremely valuable, and we have already reported this to our housekeeping and maintenance teams for immediate inspection and replacement if necessary.We greatly appreciate your support over the years and hope to restore your full confidence in our accommodations on your next visit.Best Regards,Chloe NevesGuest Relations
Anonymous User
Superior Room
Stayed in Mar 2025
Business traveler
162 review
7.0/10
Posted on Apr 25, 2025
The room facilities are average. The small refrigerator is empty, and 2 bottles of water are provided every day. The design of the bathroom faucet is a bit unexpected. If you open it a little wider, a lot of water will splash out.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We sincerely appreciate your observations about the room facilities, including the minibar provisions and the bathroom faucet design. Please accept our apologies for any inconvenience these issues may have caused during your stay. Your comments have been duly noted and will be communicated to the appropriate departments for review and improvement.We value your patronage and hope to have the privilege of welcoming you again, offering a more refined and comfortable experience.Best Regards,Chloe NevesGuest Relations
Guest User
Superior Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jul 11, 2025
The environment is invincible. There is the beach downstairs. It is very comfortable to run. There is a gym upstairs with complete equipment. The swimming pool is heated and suitable for children to swim.
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Response from Property: Dear Guest,Thank you very much for your kind words!We’re thrilled to know you enjoyed the unique environment surrounding Myriad by SANA, from the beautiful riverside area ideal for running, to our fully equipped gym and heated swimming pool. It’s wonderful to hear that these amenities added comfort and enjoyment to your stay — especially for the little ones!We hope to welcome you back again soon for another great experience.Warm regards,Dora ChisGuest Relations Team
Anni0601
Suite
Stayed in Sep 2024
Couple
9 review
8.0/10
Very Good
Posted on Oct 5, 2024
The hotel has good hardware facilities and great views. You can enjoy the sea view in the room while lying on the bed. You can also enjoy the sunrise sea view in the restaurant every morning. It is really a good place for Lisbon vacation, but the room service is really bad. Except for the complete room supplies on the first night, nothing is replenished from the second day. I called the room service and asked for 2 bathrobes. I called back and forth several times, but in return, a very friendly service staff ran to the room to inform that the hotel did not provide bathrobes. It was really speechless. How did the bathrobes on the first day come from? How did the bathrobes on other guests come from? On the third morning, I left a note at the front desk, asking for supplies and 2 bathrobes when cleaning the room, but nothing was provided. It was not until the fourth night that I called the room service again and got the bathrobes we needed. This hotel is really worth staying in. The location and surrounding environment are very good, but I really hope that the quality of room service can be improved. The service staff in the breakfast restaurant are very friendly and will take the initiative to greet, and familiar customers can remember their preferences. In short, it is still worth recommending.
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6/16
Response from Property: Dear guest Anni0601,Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. It fills us with pride to know that you enjoyed our hotel. We regret that the room service did not meet your expectations and we will check internally regarding this situation. We hope to welcome you back soon. Best regards, Dora Chis - Guest Relations
Guest User
Deluxe Room
Stayed in Jul 2024
Business traveler
26 review
10/10
Outstanding
Posted on Sep 13, 2024
The environment is good, by the Tejo River, there are many restaurants around, both Chinese and Western food. It is also close to the Vasco da Gama Shopping Center. The hotel environment and service are comfortable, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. We are delighted to hear that your experience at the Myriad met your expectations and we hope to welcome you back again soon. Best regards, Dora Chis - Guest Relations
Evgeniya Galushkina
Deluxe Room
Stayed in Sep 2024
Couple
14 review
9.0/10
Great
Posted on Oct 11, 2024
Beautiful, new hotel. I liked everything.
Original TextTranslated by Google
Response from Property: Dear Mrs. Evgeniya Galushkina, Thank you very much for choosing Myriad by SANA. We truly appreciate your preference and are delighted to have had you as our guest. We look forward to welcoming you back in the future. Best regards, Dora Chis - Guest Relations Team