Survey No. 52, Villa Candolim, 5 And 52/8, opposite Kingfisher, Bardez, Candolim, Goa, 403515, IndiaView Hotel Details
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Holiday Inn Goa Candolim Guest Reviews
4.1/5
Very Good
134 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(134)
Positive reviews(105)
Reviews with photos/video(4)
Great location(7)
Awesome stay(6)
Negative reviews(8)
Guest User
Standard Room with 2 Single Beds
Stayed in Nov 2024
Solo travelers
8 review
3.5/5
Posted on Dec 29, 2024
Disappointing for a 5 star property.
They contacted a day prior to ask what time I would be checking in. I came in a bit later than the time mentioned and still had to wait 15-20 mins for the room to be ready. Check out was slow as well.
Rooms are clean but old and need improvement.
Breakfast buffet had mediorce options.
Staff barely smile at you.
Stayed at 3 star properties with much better outcome
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We sincerely apologize for the delays during both check-in and check-out, as well as for the room not meeting your expectations. We strive to provide efficient and welcoming service, and we're sorry we fell short during your stay.Your comments regarding the breakfast options and the demeanor of our staff are concerning, and we will address these areas with the team to improve the overall guest experience.We value your input and hope to have the opportunity to provide a more pleasant stay in the future.Thank you for choosing Holiday Inn Goa Candolim!Warm Regards,Chandani DeviAsst. Front Office Manager
Roshni Jain
Premium King Room
Stayed in Dec 2023
Couples
1 review
4.2/5
Very Good
Posted on Feb 3, 2024
It was wonderful experience.. The room was very beautiful.. And amenities fantastic.. Really good property!
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re thrilled to hear that you had a wonderful experience and enjoyed the beautiful room and amenities. It’s great to know you found our property to your liking. Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another amazing stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Milad
2 Single Standard Garden View
Stayed in Nov 2023
Family
31 review
4.2/5
Very Good
Posted on Dec 13, 2023
It was our second day as we extended our stay. Good
Place to stay no doubt. Good can be improved as we tried the buffet for dinner but it wasn’t that great. Staff were fantastic as usual
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re glad to hear that you enjoyed the overall experience and that our staff made a positive impression. We appreciate your input regarding the buffet dinner, and we’ll certainly look into improving it for future guests.Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another amazing stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Guest User
2 Single Standard Garden View
Stayed in Dec 2022
Family
3 review
4.7/5
Amazing
Posted on Feb 1, 2023
The experience was good overall. Initially they
got the room wrong and therefore didn't have us registered for breakfast but this was fixed and they allowed us to shower in the room that was given to us first so we didn't lose time.
The staff are helpful and the grounds are good. The location is amazing, a 2 minutes walk to the beach and on the end of a main road full or shops and bars.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re glad to hear that, overall, your experience was good. We apologize for the initial mix-up with the room and breakfast registration but are happy to know it was quickly resolved. It's great to hear that you appreciated the helpful staff, beautiful grounds, and the fantastic location. Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you again soon for another enjoyable stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Anonymous User
Standard Room with 2 Single Beds
Stayed in Nov 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Such a lovely hotel. Staff friendly and obliging.
Urmila, the chef is an absolute asset to your hotel. What a beautiful lady. She definitely cooks from her heart .
Rayna, the FnB manager is lovely also.
The pool was lovely and relaxing and the pool staff were very nice and obliging.
Will definitely recommend this hotel to everyone
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re delighted to hear that you had a lovely stay with us. We’re especially glad that Urmila and Rayna made such a positive impression, and we’ll be sure to share your kind words with them. We’re also happy you enjoyed the pool and the service provided by our team. Your recommendation means a lot to us.Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another amazing stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Sidhartha
Standard King Room
Stayed in May 2023
Family
4 review
3.5/5
Posted on Jun 11, 2023
Frequent power cuts, however staff is friendly.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We sincerely apologize for the inconvenience caused by the power cuts during your stay. Please rest assured, we are working on resolving this issue to ensure a smoother experience for our future guests. We're glad to hear that our staff made a positive impression, and we appreciate your understanding.Thank you for choosing Holiday Inn Goa Candolim. We hope to welcome you back for another wonderful stay soon!Warm Regards,Chandani DeviAsst. Front Office Manager
Mouli Dhara
Standard Room with 2 Single Beds
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Excellent
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re so glad you had a wonderful experience.Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another great stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Dariusz Fa
Standard Room with 2 Single Beds
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Hotel worth recommending. Breakfast and dinner buffet very tasty and varied. Rooms spacious and comfortable. I have no objections.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We are so glad to hear that you enjoyed our breakfast and dinner buffet, as well as the spacious and comfortable rooms. Your recommendation means a lot to us, and we’re delighted that your experience met your expectations. Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another great stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Guest User
Standard King Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The staff did everything to make my stay as pleasant as possible and I will not forget it!
Thanks again to all the hotel staff!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re thrilled to hear that our staff made your stay as pleasant as possible. Your appreciation means a lot to us, and we’ll be sure to pass ***** your thanks to the entire team. Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another memorable stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Guest User
Standard King Room
Stayed in Aug 2024
Business travelers
88 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Not bad!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Holiday Inn Goa Candolim!We’re thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated.Thank you for choosing Holiday Inn Goa Candolim. We look forward to welcoming you back for another great stay!Warm Regards,Chandani DeviAsst. Front Office Manager
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 21, 2025
From the moment we arrived, we have been greeted with a warm smile and the reception staff have been eager to assist us. Especially Chirashree. Rooms are of good quality and decent bathrooms. The restaurant is good and offers a great breakfast. The egg station is really good. Overall a prefect Goa destination for the Candolim resort area.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 18, 2025
Best hotel in town in terms of cleanliness and services. Buggi was also provided to the beach for us. Friendly staff in each and every outlet. Rooms were very hygienic and well maintained. Shout out to team housekeeping for keeping our room hygiened throughout our stay.
Guest User
Stayed in Invalid Date
Couples
5.0/5
Outstanding
Posted on Nov 26, 2024
It was very amazing stay ... staff was also very nice here❤️ very cooperative and calm quiet hotel .... pool side was also very clean and clam
Guest User
Stayed in Invalid Date
Solo travelers
5.0/5
Outstanding
Posted on Nov 22, 2024
The room and washroom were neat & clean. The breakfast buffet was excellent. Staff behaviour was courteous and polite.
Guest User
Stayed in Invalid Date
Family
5.0/5
Outstanding
Posted on Nov 5, 2024
Staff n cleanliness 5 stars for that. Need attention on breakfast menu. Menu was same for all days rest superb stay thank you holiday inn team