Borneotel the Shore KK by CHG

是民宿類型，沒有前台，淋浴水量很小.但房間很大 有一個屋頂泳池可以看夕陽，算是亮點.周邊很方便，屬於城市核心區域，性價比算還可以.

It feels really average. The senior suites are extremely noisy. I will never stay there again.

Very cost-effective hotel, convenient for shopping around, not far from the pier. The only drawback is that the shower leaks. You need to solve your own breakfast. Overall satisfactory, recommended

Kurang tempat masak😩

I checked in an hour and a half after arriving at the hotel lobby. I will never use this hotel again. The bathroom walls were very damp, water was leaking under the toilet, and the shower water pressure was so weak that I couldn't shower. I attached a picture of the filter after 4 people showered with a new shower filter and a picture of cigarette butts in the hallway. There is no soundproofing at all. The room right next door was the staff room, and there was laughter and the sound of the door closing! I couldn't find any service mind from the staff. I confirmed the reservation the day before I checked in and shared the expected arrival time, and called the hotel 5 minutes before I arrived. I called again after I arrived, but I couldn't get through. The hotel lobby was crowded because 2 out of 4 elevators were broken, and I couldn't even confirm who the hotel staff was. I tried calling several times on a landline and internet phone, but I couldn't get through. I got through about 30 minutes after arriving at the lobby, and they told me to wait because they were going down to the lobby. The elevator came down about 10 times, but the hotel staff didn't come down. 30 more minutes passed. I requested a cancellation. During the cancellation process, the staff contacted me. They said they had arrived at the lobby. When I asked where they came down, they said they came down by elevator. I didn't see the staff member among the people getting off the elevator. They must have been somewhere else. And the hotel was on the 6th floor. If a customer was waiting, they could easily come down by stairs. However, the staff made excuses saying that two elevators were broken and there were too many people so there was no space to get on. The worst service, the worst cleanliness!

The hotel is located in the city center. There is a convenience store downstairs, which is very convenient. The only thing is that the motorcycles are really noisy at night! If you don't have good sleep quality, you can stay in the city center.