Guest User
February 21, 2025
Where to begin with this review of the delightful Mitsis Summer Palace. Check-in/Reception Team Our arrival was met with a warm welcome from the Reception team. Check-in was seamless and we were provided with information (including a map of the resort) of this gorgeous resort. The team were very attentive, noticing our 6 year old son who was travelling with us. They gave him a complimentary wooden toy set. This was a very nice touch! A member of the concierge team helped us with our luggage. Restaurants, Bars & Buffet The resort’s restaurants are all very lovely. Each one offering a unique dining experience and selection of food/drinks. Our favourite was The Den BBQ. The resorts main buffet offers a lovely selection of food. The drink offering throughout the bars of the resort is very good! For daytime relaxation, Fresco Bar is a great place to sit and have a drink. There’s gorgeous views of the island from there. Also this is next to a number of the luxury pools the resort has to offer. We had brunch at the gorgeous suspended Nests! This is well worth it if you want to add a dinning experience with a difference to your stay. They also offer a private BBQ in the Nests. Room We stayed in the Double Sea View Room which featured a gorgeous balcony. The views are spectacular. The room is equally gorgeous, light and airy with modern decor. Entertainment & Family Amenities It’s hard to fault this resort. However, there is room for improvement particularly with regard to the entertainment offering and amenities for families with children. Although the resort does have entertainment, we found it ok. The resort could improve this by having more captivating performers etc. When it comes to amenities for families with young children the resort is sadly very lacking. There does not seem to be much deigned with children in mind. Although the resort is marketed to include families it felt more like a luxurious adults only resort (even though it is not advertised as such). We made enquiries with the reception team about this and they advised that the neighbouring Mitsis sister hotels would be the best place(s) to go for child focused amenities. There is no extra charge for accessing the facilities. The resort has a shuttle service which operates between the hotel and children’s pool at (Mitsis Family Palace). This became our daytime base. The pool features slides and is great for all the family to relax. There is a bar which serves soft drinks, ice-cream and a selection of alcoholic beverages for the grown ups. The only slight criticism about this pool is that on all the occasions we were there, there was no lifeguard in sight. House keeping No holiday is complete without the housekeeping team. The team at Summer Palace were brilliant! Our room always looked amazing every time we got back from the day’s activities! A massive thank you to the team who look after us! Overall Overall our experience at Mitsis Summer Palace was fantastic. It’s a