12/12 Moo 1, Tambol Mae Nam, Amphur Koh Samui, Surat Thani, Mae Nam, Surat Thani Province, 84330, ThailandView Hotel Details
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Santiburi Koh Samui Guest Reviews
4.1/5
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.7
Cleanliness4.6
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All reviews(65)
Positive reviews(29)
Reviews with photos/video(12)
Friendly owner(14)
Awesome stay(12)
Loved the beach(8)
Classy environment(5)
Delicious breakfast(5)
Negative reviews(2)
Guest User
Duplex Suite
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
It is a very beautiful and peaceful resort with lots of trees and other vegetation as well as a very nice and clean beach where it is possible to swim in the sea. The driveway you will give you a very good impression of how nice the resort is. There is a big swimming pool centrally located and which you can see the moment you step out of the hotel lounge. Breakfast has a fairly wide variety of food choices. And the hotel staff are very friendly and helpful as typical of most Thais.
I would have no hesitation to recommend this resort others
C&N
Duplex Suite
Stayed in Mar 2022
Family
5 review
4.7/5
Amazing
Posted on Apr 21, 2022
All the staff are very friendly and helpful. The foods are very good, too.
mayekwl
Deluxe Garden Villa
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel's external environment is very good, not crowded, and the beach is finer and wider than other neighboring hotels.
The room has good privacy, and the pool room was upgraded for free. It is clean and tidy. There will be staff to light aromatherapy and mosquito coils. The room is very fragrant, and there are not many mosquitoes at the door. All toiletries are from Panpuri.
Several restaurants feel pretty good, and the breakfast variety and taste are OK. The Western food at the beach bar and the Thai food at sala tai are both very fragrant. Although the price is much more expensive than that of restaurants outside, it is only more than 200 per person. The in Villa BBQ reserved tastes good and the quantity is sufficient.
The hotel service is the best. You can make reservations for various activities and meals by calling or using the APP, and the response is very quick. The staff will take the initiative to say hello and are very enthusiastic, just like the service of the Maldives Island Resort Hotel. The staff will give mosquito coils and indoor aromatherapy, clean the swimming pool, and send Spring Festival cards.
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6/11
Celine0817
Deluxe Garden Villa
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 5, 2025
A great hotel experience. Most of the guests are Europeans and Americans. The room service and breakfast are satisfactory. There are also free water sports activities to experience. The only regret is that we booked three rooms, one of which is an old room type and not as luxurious as the other two. Because they were all full, we couldn't change rooms. I still recommend this hotel. The Maenam Sea is very quiet and suitable for a daze vacation🏖️
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Guest User
Deluxe Garden Villa
Stayed in Dec 2024
Couples
5 review
0.8/5
Posted on Feb 5, 2025
The room smells bad. I don't know what kind of bugs are biting me. I feel itchy every day.
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Нина Викторовна
Duplex Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Wonderful, simply fantastic hotel! Soulful, beautiful, delicious. Many thanks to Tatyana, who helped us during our short vacation. The rainy weather spoiled our plans a little, but there is something to do in the hotel. We hope that the next time we want to visit Samui, the weather will be favorable to us, but we will not have to choose a hotel, the choice is obvious 🩷
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6/10
Georgy P
Duplex Suite
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
A wonderful hotel with a huge territory. It feels like you are living in a botanical garden. Very quiet. The rooms have an old money feel. The furniture seems to be not new, but of such quality that it looks like an advantage. The hotel staff is a separate point. Everyone is extremely attentive and friendly. Ready to respond to any of your requests.
Food: We took a room with breakfast and it also turned out to be gorgeous: a large selection of dishes, fruits, freshly squeezed juices. Section of European and Asian food.
Beach: Maenam - love at first sight. Very quiet and deep. On the opposite side there is a view of Phangan. It feels like we are on another island from Samui. There are very few people and no traders. We really liked it
I advise you to spend at least 2 nights in this hotel to feel it and fully relax. Just be prepared that you will have to walk across the beach to eat somewhere other than the hotel
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Keyco
Deluxe Garden Villa
Stayed in Dec 2024
Family
10 review
3.0/5
Posted on Feb 2, 2025
The overall hygiene is very good. The breakfast is also very good. However, I think the service of the staff in the hotel lobby is very lacking compared to other real five-star hotels. On the contrary, the cleaning staff or gardeners in the hotel are even better than those staff in the lobby.
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Guest User
Grand Reserve Pool Villa
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 2, 2024
What a great experience! Second time staying at this best hotel!
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Guest User
Deluxe Pool Villa
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room was clean and very spacious, and the breakfast was delicious. The beach in front of the hotel is very beautiful and I was satisfied with just this beach. It's also a great environment, as you can play golf at the nearby golf course before breakfast, but it's a little far from shopping. However, it's convenient because it's close to the airport. Some rooms have see-through bathroom doors, so it's a good idea to check with the hotel in advance. I would definitely like to go back to this hotel. I've posted a photo of the beach in front of the hotel. Even if your room isn't on the beachfront, it's just a short walk away.
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Response from Property: Dear esteemed guest, Thank you for taking the time to provide your feedback and for the 5-star rating. We greatly appreciate your compliment on many aspects of your stay and that you were able to play a golf game before breakfast at the golf course nearby.It would be our pleasure to welcome you back to Santiburi on a future visit to Samui. Until then, we wish you all the best. Sincerely, Warinee Pedsuwan, Director of Rooms Santiburi Koh Samui
Guest User
Deluxe Garden Villa with Plunge Pool
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The external and internal environment are very good, the rooms are very large, and the price-performance ratio is super high. The price will not increase just because it is the peak period of Chinese New Year. After all, they are basically all European and American guests. The breakfast is very selective. There are Western and Thai food to choose from for lunch and dinner. The beach restaurant is also great, with good taste and good environment. The spa is located in a villa. It has very Thai refreshments. Overall, I am very satisfied with it. The price/performance ratio is very good and the conditions are good.
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6/12
Response from Property: Dear M31390****, Thank you so much for providing your kind feedback and for the 5-star rating. We are delighted to read your compliments on many aspects of your experience with us and that you enjoyed the variety of Western and Thai food from buffet breakfast to dinner as well as the spa service. Your feedback will be shared with the team; this serves as inspiration for all employees to continue to strive for service excellence. It would be a pleasure to welcome you back to Santiburi on a future visit to Koh Samui. Sincerely, Warinee Pedsuwan, Director of Rooms Santiburi Koh Samui
Guest User
Duplex Suite
Stayed in Nov 2023
Family
8 review
4.5/5
Great
Posted on Jan 1, 2024
The environment is well protected. This is our second stay. Compared with 2019, the facilities are a bit old, especially the room is too humid, the bedding feels wet, and the air conditioner is too loud, even the smallest setting. It would be nice if there is a dehumidifier. The catering level of the three restaurants is still good. The swimming pool is quite big in Koh Samui. The spa is very good.
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6/20
Response from Property: Dear M439060****, Thank you for taking the time to provide your feedback on your second stay with us. We are pleased to read that you recognized the well-protected of our resort environment and complimented the three restaurants, the spa, and the oval-shaped swimming pool.We have duly noted your comments about the room’s humidity. Because we are in a tropical climate, we always have a dehumidifier machine on standby. Please do not hesitate to contact us for any issues you encounter during your stay. We will be delighted to find the best solutions and make your stay memorable.Please know it would certainly be a pleasure to welcome you back to Santiburi on a third visit to Koh Samui. Until then, we wish you the best. Sincerely, Warinee Pedsuwan, Director of Rooms Santiburi Koh Samui
Qiyuexiaokaola
Duplex Suite
Stayed in Jan 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The service is super nice. I even received roses from the general manager personally on Valentine’s Day today🌹, perfect for a quiet vacation🏖️
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6/9
Response from Property: Dear Qiyuexiaokaola, It was our pleasure to have the opportunity to welcome you to celebrate the Valentine’s Day with us. We are delighted to read that you received super nice service and had a perfect vacation. We promise to continue to strive to provide the best service and overall guest experience.It would certainly be a pleasure to welcome you back to Santiburi on a future visit to Koh Samui. Until then, we wish you the best. Sincerely, Warinee Pedsuwan, Director of Rooms Santiburi Koh Samui
Anonymous User
Deluxe Garden Villa with Plunge Pool
Stayed in Aug 2023
Family
63 review
5.0/5
Outstanding
Posted on Sep 17, 2023
There are relatively few domestic reservations for this hotel. There are many Europeans and Americans. The service is really good. I spent a perfect three days here. The hotel can pay for pick-up and drop-off at many attractions on the island. On the last day, my wife’s birthday was celebrated with the staff coming to sing together. I was very moved by the birthday song. We didn’t have breakfast when we left, but they packed breakfast for us in advance.
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Kolpakov
Grand Reserve Pool Villa
Stayed in Dec 2023
Couples
9 review
4.5/5
Great
Posted on Feb 6, 2024
The hotel is sort of divided into 2 parts: one is reminiscent of Thai houses for families and retirees, and the second is the new reserve part. For this part, of course, the existing level of restaurants is weak.
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Response from Property: Dear E271375****, We greatly appreciate you taking the time to provide feedback from your recent stay at our resort. We have duly noted your comment on the existing level of restaurants. We would appreciate it if you could share additional details with us. This information will assist us in our ongoing effort to provide a perfect guest experience in every way.It would certainly be a pleasure to welcome you back to Santiburi on a future visit to Koh Samui. Until then, we wish you the best. Sincerely, Warinee Pedsuwan, Director of Rooms Santiburi Koh Samui