Wicker Guesthouse

Very outdated but great location. Will probably not stay there again but it was ok for first time there. Overall…ok. Breakfast was good! Location awesome! A bit noisy on Friday night!! Well after all it is Key West!!! Great restaurant near!

The staff was extremely helpful and spot on with their customer service. You would be hard pressed to find a more convenient location, it is right in the heart of downtown Key West. We did not have to use our car but one time, on the last day of our trip. We took a snorkeling cruise and had little time to get to the dock.

Great location! We were right on Duval Street & within easy walking distance of everything we wanted! Parking is a little weird. It’s kind of pseudo-valet, where they take your car and move it around to their own parking areas. Didn’t bother us, but I could see it being a problem for some! Pool area was nice and relaxing. Never found the jacuzzi though! Only real negative is the amount of noise from the nearby bars & restaurants can be pretty loud if you’re trying to go to sleep early, but that’s kind of the trade off of the great location!

Book a specific room and confirm it. Rm210 For starters, this is one of the types of facilities that you want to book a certain room not the hotel General reservation. Since this is a group of many buildings to it, and the quality of the room goes from a very basic room to a nice luxury room. We booked a room for five and luckily the manager was on site during check-in to move us to a room that would fit our family. Our first room was way too small. Reason for removing one star removed because the Wi-Fi did not work. The AC would not cool and TV wasnt working. We reported this at time of check-in and no maintenance arrived. We called the After Hours phone number. Nobody answered. Second day we checked on status, no work order. During our stay Wi-Fi never worked. AC had trouble keeping up with the high heat. We did figure out how to make TV to work. Requires input to be HDMI . I removed the second star as the building we were in the bathroom windows are clear glass. The shades were broken. There was no curtain. I was surprised to have a man start talking to me while I was in the shower outside by a window. I had small children with me. See photos.. Management was notified and they stated they would address the issue. Something that should've been addressed long time ago. Breakfast is basic. Facility was clean. Location is perfect.. staff was friendly, but overwhelmed by the number of clients during check-in. For a family of five we were paying over 500 per night. You pay for location.

Cute hotel We had a really nice stay at Winkler house and its perfect location in Key West. Breakfast was good on weekdays but in the weekend, it seemed like they were too low on staff, there were no clean disches and there were no juice or milk and we had to ask and wait for the things, as they didn’t circle to see what needed to be filled up (they had to go to the store for milk). The room was really nice and spacious, and the beds were good. could have done without the cockroach In the room though. Pool area was clean and nice and had all we needed after a warm day of sightseeing.