OUTRIGGER Kaua'i Beach Resort & Spa Reviews

Location is good, and connected to a beautiful beach. Otherwise, there’s not many activities or things to do on the property.

This hotel is horrible. The staff are rude and impatient during check in. Some are even unprofessional, took us 30 mins to check out! We almost missed the flight due to the delay. There are also hidden charges you need to keep in mind, parking fee is 30 dollars per day, plus there is no guarantee to find a parking slot there, lines are all misleading and no plan to fix it, resort fee is about 36ish dollars per day. It’s kind of crazy to have parking fee on Kauai island, given how pricy the booking fee already is. The bed is so soft that every morning after waking up, I have a sore neck and arms, very uncomfortable. The only thing good about this hotel is probably the location, it’s literally near the beach, but that’s it. It won’t cover the bad experience overall. Be mindful if you plan to book, especially with the price.

Great location, beach access, lovely resort, pool and kid friendly premises. Will definitely come back!

The resort was beautiful and all of the staff was amazing! Would stay there again for sure!!

Great resort! Very friendly. Pools and hot tub were nice. Right by the ocean.

Nice clean resort with a beautiful ocean view from your hotel balcony

The hotel environment is great, you can see the sea, the resort services include swimming pools and other services, the service quality of the service staff is very good, I strongly recommend staying in this hotel!

The service attitude at the front desk is not good. The surrounding environment is okay. There is an additional fee for parking. The swimming pool is good. Washing and drying are ten dollars a time. It is a bit expensive. It is close to the airport.

It was really bad. After arriving at the hotel, I upgraded to an Oceanfront room with sea view. In the end, I spent a total of more than 800 US dollars a night. It can't be compared to the hotels in Honolulu. This hotel is full of cockroaches and moths, and the bathroom smells bad. The beach is full of reefs and snorkeling is really not possible.

Beautiful hotel, beautiful room, beautiful swimming pool, the people working at the bar are very pleasant however disappointment at the reception level (not all of us agree) but when you pay that much you expect more consideration and kindness, it's a shame, For the explanation, my French blue card does not pass with their strip reading system (message stating insufficient balance) except that the day before another person allowed me to insert it and make my code and as if by magic It works in fact I made purchases in town right after with this famous card. Bad luck, I had a bad trip, I was planning to come back at the end of my trip but it clearly put me off.

Let’s talk about the good things first: we booked a sea view room, we could see the sea, the hotel’s swimming pool was also good, there was a Hawaiian hula performance, the hotel’s restaurant was also good, and there were no such negative reviews from other guests. However, there were 2 serious problems: one was that there were ants in the room and I was bitten while wearing slippers. Later I found that there were ants on the bed as well. The second one was even more serious. A machine started up every few minutes in the middle of the night and made a very loud sound. It continued for a few minutes and then stopped. It kept doing this over and over again. It was so noisy that I couldn't sleep.

It feels pretty good.

The hotel has excellent scenery, convenient transportation, quiet and comfortable

リゾート🏝️って感じでした　 残念なのはビーチタオルが1人1枚で2泊それを使用するみたいで毎日取り替えてもらいたかったなぁ 宿泊の方はみんなベランダにタオルを当然干していましたがベランダにタオルや水着が風に飛ばされて落ちていました　英語が達者な方ならなんてことないのでしょうがフロントに落ちていた物を渡しましたがそれもまた緊張でした