The Malla Hotel - Thamel, 2 km to Swayambhunath Temple

My overall experience at this hotel was above average. The property was well-maintained, and the room was clean, Bed was not comfortable, and equipped with all essential amenities. It’s time for them to change comfortable mattresses.The staff demonstrated professionalism and courtesy throughout my stay, ensuring a smooth and pleasant experience. The location was convenient, offering easy access to nearby dining and attractions. Breakfast options were varied and of good quality but not the best options. While there is minor room for improvement in areas such as bed and check-in efficiency, the overall standard of service and comfort was commendable. I would be happy to stay here again in the future.

A little overpriced, service not so good for such a big hotel, rooms are decent

Our stay at the Malla was wonderful. We were welcomed by Rakesh and his warmth and professionalism was evident as well as how proud he was to work for the hotel. Having needing special dietary requirements, Gaurav and his team were exceptionally accommodating and he was very attentive and came to check we were looked after. Bibek at the coffee shop provided great service to us during dinner and Ganga too during lunch. The menus from all the restaurants were extensive however it would be useful to have the allergens added to the breakfast buffet cards and the restaurant menus - also keep the vegetarian items separated from the non veg would make guests like myself more comfortable. Additionally basic items like the bread at breakfast should be made available without egg along with more egg free options in general for vegetarians. The spa facilities and the complimentary foot massage were great and we made use of them. Located in the hustle and bustle of Kathmandu, there is plenty of shops within walking distance including the local market and malls. As the hotel celebrates a significant milestone, whilst the rooms were very comfortable, the bathrooms could do with updating and deco refreshed throughout too. This didn’t take away from the lovely lush gardens and hotel service from the staff.

Tucked between the busy streets of Kathmandu, is a timeless oasis of hospitality and wonder - The Malla Hotel. Reminiscent of the glorious past, the Malla Hotel blends modern facilities with old charm. The walls adorned with water paintings, perfectly framed in glass; the rooms filled with timeless wooden pieces and the spaces covered with carpets - the entire setting tells a tale that blends past with future. Above all, the staff is kind, hospitable and goes out of the way. I met people who have worked here for decades, and that speaks of how the hotel and the people blend into a scene. I experienced a lot of kindness from everyone, whether it was reception, cafe, pool or housekeeping, the staff would go an extra mile!

The staff are friendly, rooms are clean. The neighborhood is really nice with many shopping options and good infrastructure. Accessible by taxi. Nice garden and good swimming pool.