To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(30)
Positive reviews(14)
Reviews with photos/video(7)
Awesome rooms(9)
ADOPTfamily
Standard Double Room - Non-Smoking
Stayed in Oct 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Fantastic stay
Accessible by rental car but well worth it. Big room with all the amenities that makes the stay so complete. Japanese breakfast was great. Will definitely plan to come again but this time for longer and perhaps to play golf as well
W K
Double Room - Non-Smoking
Stayed in Oct 2024
Family
5 review
4.2/5
Very Good
Posted on Nov 19, 2024
Met with welcoming and good service staff, start of a great 2-night stay. The breakfast, Japanese and Western were appetising.
There are 2 routes to the hotel by car, both will have narrow and winding country roads at certain stretch to and from the hotel. Can be intimidating drive in the night especially when the days are short from November onwards.
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Sep 2024
Couples
9 review
4.5/5
Great
Posted on Oct 29, 2024
Spacious room with amenities despite abit far from Karuizawa town. Decent breakfast 🤩 Home away from home.
sunithi
Double Room - Non-Smoking
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Nov 24, 2024
The room is very clean but location quite far from town and have to drive with narrow road in some area.
Ringsiu
Double Room - Non-Smoking
Stayed in Oct 2024
Family
20 review
4.0/5
Very Good
Posted on Jan 15, 2025
Good service and breakfast. Can cook in the room. Just a bit far away and the road to the hotel is quite narrow
Guest User
Double Room - Non-Smoking
Stayed in Sep 2024
Couples
4 review
4.0/5
Very Good
Posted on Oct 3, 2024
The accommodation is part of a golf club. Rooms are clean, modern and spacious. It has a golf course around the mountain. The place however, is not easy to find and not suitable for driving at night. Even driving out of the area can be a challenge if you are unfamiliar with the area.
bina.
King Room With Balcony (Dog-friendly) - Non-Smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
You have to cross a mountain pass to get into the mountains, but it was a quiet place and it was nice 😊 There was a wide variety of amenities, including a hair iron.
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victormails2002
Premium Loft King Room - Non-Smoking
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The scenery is very beautiful, you can see the snow. The room is large and well-equipped. There is a washing machine, dishes, microwave oven and refrigerator. Although the breakfast is not a buffet, it is very ceremonial and very exquisite. There is a public bath where you can bathe at any time. It is highly recommended for families who know how to enjoy it.
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Guest User
Standard Double Room - Non-Smoking
Stayed in Jan 2025
Family
27 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room is very big, beyond expectation. You can buy some food and cook it yourself. The room has kitchen utensils and washing machine with dryer.
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sunny9333
King Room With Balcony (Dog-friendly) - Non-Smoking
Stayed in Oct 2024
Travel with friends
12 review
4.5/5
Great
Posted on Dec 31, 2024
You can bring your dog, which is very good. I am very satisfied with the hygiene.
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Guest User
Premium Loft (Dog-friendly) - Non-Smoking
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It was a lot of fun.
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Yanchao
[109-110]Premiere Loft Room (Pet Friendly) , Non Smoking
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 25, 2024
The hotel is very good, especially the washing machine and dryer. The stadium is also good. The disadvantage is that it is too remote. All dinners and lunches must be booked 3 days in advance, which is very inconvenient for us, and it is very difficult to communicate in English. However, the room is still very new and large.