Holiday Inn Suzhou Taihu Lake

Holiday Inn Suzhou Taihu Lake Reviews

Holiday Inn Suzhou Taihu Lake

No.2017 Sunwu Road (Taihu Tourist Resort), Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
Holiday Inn Suzhou Taihu Lake
Holiday Inn Suzhou Taihu LakeHoliday Inn Suzhou Taihu LakeHoliday Inn Suzhou Taihu Lake
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Holiday Inn Suzhou Taihu Lake Guest Reviews

4.7/5
Outstanding
2306 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2306)
Positive reviews(2246)
Reviews with photos/video(729)
Friendly front desk staff(368)
Delicious breakfast(251)
Secluded lake view(199)
Close to metro(89)
Perfect for kids(80)
Great swimming pool(57)
Has facilities for children(17)
Negative reviews(60)
RaymondLN
Queen Room With Lake View
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very Nice!
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。蘇州太湖假日酒店位於太湖國家旅遊度假區,信步可達風光旖旎的太湖湖邊,滿滿的負氧離子、清新的空氣和寧靜的周邊環境能使你和家人疲憊的身心感到放鬆。酒店周邊景點環繞,毗鄰太湖湖濱國家濕地公園,臨近穹窿山景區、香雪海、東山和西山風景區,你還可以體驗周邊賞花踏青、各種時令採摘,品嚐太湖農家樂。非常感謝您對酒店環境的讚賞,我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 7, 2024
We had a pleasant stay ! They have a lovely ply area to keep the kids engaged and the staff was helpful too !
Response from Property: Dear guest, thank you very much for your positive review. We are honored to have provided you with satisfactory service. Have a nice day~
Trapped in travel
Queen Room With Lake View
Stayed in Sep 2023
Couples
19 review
4.7/5
Amazing
Posted on Dec 29, 2023
We chose this hotel because of its close proximity to many hiking locations. It’s is in a very green area and is close to a metro stop which make is very convenient to get around. I would highly recommend staying here for a short staycation just to experience the fresh air and amazing views.
Response from Property: Dear guests, thank you for your stay at Holiday Inn Suzhou Taihu and your comments. We are very happy to let you feel our sincere service, can provide you with the best service is what we should do, thank you for your recognition of our hotel environment location. We look forward to your next visit. We hope to bring you a pleasant experience, let you enjoy the fun of travel, and look forward to serving you again in the near future! Hotel general manager Ethan Kuai
Kazi Mostafa
Queen Room With Lake View
Stayed in Sep 2022
Couples
16 review
5.0/5
Outstanding
Posted on Oct 7, 2022
Excellent location very close to taihu. KFC is in the walking distance and lobby has Starbucks
Response from Property: Dear guests, thank you very much for your stay and your valuable suggestions. Welcome to your next stay. I wish you a happy life, General ManagerEthan Kuai.
Anonymous User
Superior Double Room
Stayed in Jul 2022
Solo travelers
23 review
4.5/5
Great
Posted on Oct 31, 2022
All the facilities that i needed, there is a indoor swimming pool and the gym is not very big but good enough to go. The view is nice on the lake and some mountain view as well
Response from Property: Dear guests, we are very glad that you can stay in this hotel and give your comments. Welcome to your next stay.General manager Ethan Kuai
Guest User
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Thanks for Anna
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。很高興能讓您感受到我們誠摯的服務,能為您提供力所能及的服務是我們應該做的,感謝您對我們酒店前台服務的認可。同時,我們也會以此作為標準培訓酒店其他員工,保證我們服務的一致性,非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai
Anonymous User
Holiday Inn Deluxe Room
Stayed in Feb 2025
Family
2 review
4.6/5
Great
Posted on Mar 24, 2025
The room is very suitable for children to stay in during the spring flower viewing trip. There are two large floor-to-ceiling windows in the room, and you can overlook the scenery of the lake while sitting on the sofa. The receptionist Tang Ying has a good attitude 👍I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suzhou Taihu Lake and giving us your comments. We are glad that you can feel our warm service and appreciation for the brand, especially the recognition of our employee Tang Ying's service. It is our duty to provide you with the best service we can. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip, and look forward to serving you again in the near future! Hotel General Manager Ethan Kuai
Anonymous User
Superior Room (2 Beds)
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Came here from Beijing with the elderly and children. The hotel is good in all aspects, and the surrounding scenery is also good, worth the price. The chief concierge Xiao Sun's service is very good, and I will come again next time if I have the chance!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。很高興能讓您感受到我們熱情的服務和對品牌的讚賞,特別是對員工小孫服務的認可,能為您提供力所能及的服務是我們應該做的。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai
Eddy_jin
Superior Double Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2025
I had a great weekend at Holiday Inn! The room was spacious and bright, and the furniture was warm and comfortable. The bedding and toiletries were of high quality, making people feel comfortable. The hotel also provided a rich buffet breakfast with all kinds of delicious food. The attitude of the service staff was also very good, making people feel very kind. Overall, this was a very satisfactory accommodation experience, and I would recommend this hotel to my friends. Thank you Jerry lin for the arrangement
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suzhou Taihu Lake and giving us your comments. We are glad that you feel our warm service and appreciation for the brand, especially the recognition of employee Jerry Lin's service. It is our duty to provide you with the best service we can. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip, and look forward to serving you again in the near future! Hotel General Manager Ethan Kuai
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 15, 2025
The room is very nice, close to Taihu Lake, and the transportation is very convenient. Miss Nicole's service attitude is also very nice, highly recommended! Also, this is the first hotel in the past two years that actively provides earplugs. Good review!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。很高興能讓您感受到我們熱情的服務和對品牌的讚賞,特別是對員工Nicole 服務的認可,能為您提供力所能及的服務是我們應該做的。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai
raycosmos
Superior Double Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 23, 2025
I came out to relax on the weekend and booked Suzhou Taihu Holiday. The location is good, adjacent to Taihu Lake, not far from the highway to the hotel, not far from the subway, the transportation is also very convenient, it is very convenient to go to the city center, and there is a commercial plaza next to it, and the facilities are also good. After placing the reservation, Rachel of the hotel contacted me immediately. The butler-style service was a little surprising. The hotel also upgraded the lake view room. Whether it is the room or the breakfast, many details are pretty good.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for staying at Holiday Inn Suzhou Taihu Lake and giving us your comments. We are glad that you feel our warm service and appreciation for the brand, especially the recognition of our employee Rachel's service. It is our duty to provide you with the best service we can. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip, and look forward to serving you again in the near future! Hotel General Manager Ethan Kuai
Caibairui
Superior Double Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The room was very clean. Aimme, who was responsible for reception during our stay, paid close attention to our daily accommodation quality and kindly guided us to nearby places to eat, drink and have fun. Every day I check in, I feel completely relaxed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suzhou Taihu Lake and giving us your comments. We are glad that you feel our warm service and appreciation for the brand, especially the recognition of our employee Aimme's service. It is our duty to provide you with the best service we can. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip, and look forward to serving you again in the near future! Hotel General Manager Ethan Kuai
Guest User
Superior Double Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 15, 2025
I went to Suzhou with my girlfriend and booked this hotel. My girlfriend was very satisfied with the hotel's facilities and services. I personally don't care much about these. Fortunately, the hotel's sanitation and environment are very good. Juno, the front desk, was warm and generous when checking in. He also provided a wake-up service in the morning. The breakfast was also very delicious. Overall, it was very good. Utopia next to Taihu Lake is a hotel worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suzhou Taihu Lake and giving us your comments. We are glad that you feel our warm service and appreciation for the brand, especially the recognition of Juno's service. It is our duty to provide you with the best service we can. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip, and look forward to serving you again in the near future! Hotel General Manager Ethan Kuai
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The room is spacious and bright, with exquisite furniture, making people feel warm and comfortable. The window faces Taihu Lake, and you can enjoy the beautiful scenery of lakes and mountains. The hotel's service attitude is also very good, and the staff Lydia is warm and thoughtful, making people feel very kind.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。很高興能讓您感受到我們熱情的服務和對品牌的讚賞,特別是對員工Lydia服務的認可,能為您提供力所能及的服務是我們應該做的。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai
Roudaiwang666
2-bed Room With Lake View
Stayed in Feb 2025
Family
24 review
5.0/5
Outstanding
Posted on Mar 11, 2025
The hotel service is very thoughtful. Cecil contacted me in advance to confirm the check-in time and requirements. Because we brought children, we asked for bed guards. When we arrived at the hotel at night, the room had already been equipped with bed guards! Very considerate and thoughtful! The hotel is clean and tidy, and the quality is as stable as ever. The hotel breakfast even has pancakes and salty tofu pudding~ ...
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您入住蘇州太湖假日酒店並給予評價。很高興能讓您感受到我們熱情的服務和對品牌的讚賞,特別是對員工Cecil服務的認可,能為您提供力所能及的服務是我們應該做的。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗,讓您盡享歡樂旅行,並期待在不久的將來能再次為您服務! 酒店總經理 Ethan Kuai