Neptune Ngorongoro Luxury Lodge
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1 night
1 room, 2 adults, 0 children
All properties in Karatu
Neptune Ngorongoro Luxury Lodge
Ngorongoro Crater, Ngorongoro Conservation Area, Karatu, Arusha, Tanzania
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Highlights
Great views
Comfy rooms
Free parking
Pets welcome
Lots to doAmenities
Hiking
Spa
Private parkingFree
Car rentals
Bar
2 Restaurants
Business center
Tour and ticket booking service
All amenities
Property Description
When you stay at Neptune Ngorongoro Luxury Lodge in Ngorongoro, you'll be steps from Ngorongoro Crater. This all-inclusive lodge is 10.8 mi (17.3 km) from Ngorongoro Conservation Area and 12.3 mi (19.9 km) from Lake Magadi.
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9.6/10
Cleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 44 reviews
Surroundings
Airport: Lake Manyara Airport
(35.3 km)
Landmarks: Lodoare Gate, Ngorongoro
(700m)
Landmarks: Monasteri Mtakatifu Katarina
(3.0 km)
Landmarks: Ngorongoro Crater ViewPoint
(4.9 km)
Landmarks: Serengeti Sons Safaris
(4.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Suite
1 queen bed
Has window
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
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Guest Reviews
9.6/10
Amazing
44 reviews
- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Karatu
Review summary
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Location: The lodge is conveniently located near the Ngorongoro Crater, providing easy access for safari experiences. Guests appreciate the proximity to the park entrance, making it an ideal base for exploring the crater and surrounding areas.
Adam liufan
October 7, 2023
Not Bad
beauty925
August 10, 2023
這是一家美麗，熱情，暖心的度假村。我們住在高山上，晝夜温差很大。孩子們吃晚餐的時候都穿起了長袖。這是我們頭一次入住帶有烤火爐的酒店，在我們吃晚餐的時候，服務員就來詢問我們的起居室和主卧需不需要都先啟用烤爐暖一下房間。孩子們要準備睡覺的時候，打開被窩，竟然每一個被窩裡都放了熱水袋，暖暖地，很舒服，把我們大家的❤️都暖化了[旺柴][呲牙]然後還有一個讓我們感動的地方，當選擇飯後甜點的時候，我和服務員交代我們冰淇淋就要香草口味的，他和我説但他們衹有一款混合型的，一球香草一球草莓，我説沒事那就這樣吧。當端上來的時候，他幫我們都換成了兩球都是香草的[呲牙]因為他知道我們全家都喜歡吃香草味的冰淇淋，並且，在這裏你一定要嘗試這款香草味的冰淇淋，真的太好吃了[呲牙]
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Guest User
November 28, 2025
The property is amazing, unbelievable attention to details, everything is very stylish and beautiful. Had one of the best dinners in our life, our server Nobert went absolutely far and beyond and elevated our experience even further. In Canada even in the most fancy places service is not even close.
Guest User
November 16, 2025
It was indeed luxury and lovely..I went on a safari with Untamed Expeditions..and it was first rate all the way…this was-our 3rd place & it was just sublime..I haven’t one complaint…al the way down to the hot water bottles in your bed acting Dow..it fireplaces when you return from a scrumptious dinner. Naps by the pool after a 7 hour game ride was divine…there was an sos that I didn’t get to experience …but it looked very lovely…I would love to come back soon.
Guest User
November 3, 2025
This place is verry beautiful. Verry big rooms but not particular adepted for wheelchairs, the room nearest by the restaurant and pool does not have anny adrptations other than a ramp op the stairs. But the rooms are big enough to get around. For the rest of the faccilities the staff is glad to help you whenever they can
Guest User
October 25, 2025
We stayed at this lodge for one night only, and our hearts were broken because we wanted to stay forever! It has the BEST atmosphere, staff, food, and management. The rooms are fantastic and comfortable with anything you need in them. The grounds are unbelievably gorgeous 😍 ✨️ 💖 we watched giraffes graze on bushes across the valley while we drank our morning coffee, which was friggin delicious! A security guard was so kind and took our elderly mother for a walk in the garden. the gardener was so gracious. He showed us how to eat the tomatoes off a tomato TREE. A special shout out to Nobert. He added so much to this stay with his excellent conversation and attention to us and our happiness. He has such a wonderful way of making you feel at home. All of the staff was excellent, but unfortunately, the bartender, Fabi, was far too good at his job, and I can not remember all of their names😘 I do remember Chris, who is overseeing things, was very attentive to detail of all of the goings on, and I think he is doing just an excellent job as we did not see one unhappy face in the place.
Guest User
October 24, 2025
What a fantastic place to stay. Giving it 5 stars seems like an understatemnt. Rooms/cottages were suites with a large deck, chocolates every night before bed, drinks included, food wonderful and service outstanding. Why would you stay any place else? Best resort I have ever stayed in.
Guest User
October 22, 2025
We had the best time at the Neptune luxury lodge on our way to Ngorongoro crater. It’s a great property with individual luxury huts overlooking the wilderness. The property is so luxurious with a spa and an amazing pool. Best part of our trip was the excellent service provided by the staff at the lodge. One of the staff members, Norbert Tango, was amazing. He paid attention to all our dietary needs and we had the most amazing customer cooked meal of Indian food for dinner. Norbert’s attention to detail and customer-focused was exceptional and made our stay super customized and special. This is a must stay stop if you’re going to visit the Ngorongoro crater
Services & Amenities
Most popular amenities
Hiking
Spa
Additional charge
Private parking
Free
Car rentals
Bar
2 Restaurants
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Spa
2 Restaurants
2 Restaurants
The Acacia Restaurant
Style: A la carte, Buffet
Business hours: [Mon - Sun] 07:00-22:00
Exclusive Masai Boma Restaurant
Style: A la carte
Business hours: [Mon - Sun] 18:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & drink
Bar
Room service
Snack bar
Health & wellness
Spa
Additional charge
Hiking
Public areas
No smoking in public areas
Garden
Elevator
Cleaning services
Clothes dryer
Business services
Business center
Wedding service
Safety & security
First aid kit
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 01:30–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Free Extra crib: Free |
Children 7–17 years old | Contact property |
Breakfast
CuisineWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 20
Phone:+255-628131645+255-626280869+255-626280870
When you stay at Neptune Ngorongoro Luxury Lodge in Ngorongoro, you'll be steps from Ngorongoro Crater. This all-inclusive lodge is 10.8 mi (17.3 km) from Ngorongoro Conservation Area and 12.3 mi (19.9 km) from Lake Magadi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this lodge include complimentary wireless internet access, babysitting, and a fireplace in the lobby.
Enjoy Mediterranean cuisine at The Accacia Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Treat yourself to a stay in one of the 20 guestrooms, featuring fireplaces. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this lodge include complimentary wireless internet access, babysitting, and a fireplace in the lobby.
Enjoy Mediterranean cuisine at The Accacia Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Treat yourself to a stay in one of the 20 guestrooms, featuring fireplaces. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Neptune Ngorongoro Luxury Lodge?
The cancellation policy at Neptune Ngorongoro Luxury Lodge depends on your room type and booking terms.What’s the cancellation policy at Neptune Ngorongoro Luxury Lodge?
What are the check-in and check-out times at Neptune Ngorongoro Luxury Lodge?
Check-in at Neptune Ngorongoro Luxury Lodge starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Neptune Ngorongoro Luxury Lodge?
Is breakfast available at Neptune Ngorongoro Luxury Lodge?
Yes, Neptune Ngorongoro Luxury Lodge provides breakfast. Options include Western. Is breakfast available at Neptune Ngorongoro Luxury Lodge?
Are pets allowed at Neptune Ngorongoro Luxury Lodge?
Yes, pets are allowed at Neptune Ngorongoro Luxury Lodge, but it’s recommended to contact the property directly to confirm.Are pets allowed at Neptune Ngorongoro Luxury Lodge?
How do I get to Neptune Ngorongoro Luxury Lodge from the nearest airport?
The nearest airport is Lake Manyara Airport, located about about 38 mins from hotel by car (35.3 km) away.How do I get to Neptune Ngorongoro Luxury Lodge from the nearest airport?
Does Neptune Ngorongoro Luxury Lodge offer airport transfer services?
No, Neptune Ngorongoro Luxury Lodge doesn’t offer airport shuttle or transfer options.Does Neptune Ngorongoro Luxury Lodge offer airport transfer services?
About This Property
| Nearest Airport | Lake Manyara Airport |
|---|---|
| Distance to Airport | 35.35KM |
| Average Price From | NZD2066 |
| Hotel Star Rating | 5 |