Guest User
August 10, 2024
Location - it's very good and exotic. Far from market, but have breathtaking views from every room. Food - food is good, restaurant staff is very friendly and eager to address our demands, my mother required special food without species, they made it's possible on every meal. Amenities- a small pool available, kidz zone available, hotel mentioned spa, jacuzzi, steam and sauna available. But when i asked for jacuzzi in evening, they said it's closed. And ob r needs to pre, inform to get the service, it's a big dampner, as next day we need to check out. No gym services - it's a field where a lot of improvement is required, although a reception desk person helped us, and came ***** us to the local market to buy some medicines on our request, as he knows where are the chemist shops. Other than that staff is eager to deny many genuine request we made. We asked for a thin pillow, as my mother was not comfortable with pillows available in room. They denied it as not available. I think this is very small thing for property on almost meager investment, but cause a great discomfort to guest. A room service guy came to our room to deliver something, i asked him for swimming tubes for my son. He denied and told me swimming pool is closed. When i called front desk, they provided us with tubes and we enjoyed swimming pool. In room tea material was not refilled on next day after room cleaning, when we asked to refill. A person came to refill, but he refill it with torn and damaged coffee sachets. And didn't refill it with green tea and brown sugar. When we asked again and waited for at least 20 mins. We had to call again and again to get replenish our tea tray. These kind of things proves dampner for this otherwise wonderful property