Ibis Styles Hotel (Kaifeng Drum Tower) Reviews
Ibis Styles Hotel (Kaifeng Drum Tower)
No.48 Middle Section of Zhongshan Road, Gulou District, Kaifeng, Henan, 475000, ChinaView Hotel Details
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Ibis Styles Hotel (Kaifeng Drum Tower) Guest Reviews
4.7/5
Outstanding
1367 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1367)
Positive reviews(1347)
Reviews with photos/video(219)
Convenient location(181)
Friendly front desk staff(112)
Delicious breakfast(74)
Close to scenic area(71)
Convenient parking(70)
Large rooms(59)
Loved the massages(10)
Has rooms for families(8)
Negative reviews(20)
Guest User
Superior Relaxation Double Bed Room (Massage Chair + Memory Foam Mattress)
Stayed in Dec 2024
Family
7 review
Outstanding
Posted on Jan 16, 2025
The staffs are helpful and kind. The location is good, near to local landmarks. The room was clean and comfortable.
Response from Property: Thank you for your recognition and love for Xiaoyi. Xiaoyi is so happy. Xiaoyi hopes that you will have a perfect trip to Kaifeng and also have memories that belong to Xiaoyi. Here you can feel Xiaoyi's dedication and love, with elegant accommodation, caring service, and the warmth and comfort of home. Life should have a sense of ritual. May you be happy every day. We strive to do better just to make you smile. Xiaoyi will not forget our original intention and continue to work hard. We look forward to meeting you again. No matter where you are, Xiaoyi will always wait for you~
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Guest User
Deluxe Family Suite (Massage Chair + Memory Foam Mattress)
Stayed in Nov 2024
Family
28 review
Very Good
Posted on Nov 26, 2024
Big, beautiful room but there was no window and no garden view. I booked the family room since I was traveling with my nephew.
However, there was no wall between the bedroom and the bathroom. The doors to the shower and bathroom were glass.
The hotel staff were friendly.
The location was not ideal and its very dark around the hotel.
Response from Property: Xiaoyi would like to apologize for your unsatisfactory stay experience here. I am very sorry for the unpleasant feeling you had. Regarding the issues raised by the guest, Xiaoyi will work with the housekeeping department to strengthen management and strive to improve service quality. Xiaoyi still hopes that the guest can give us another chance. In this world, you are the only thing Xiaoyi wants to know. Even if I give you all my tenderness, I still feel that it is not enough. Xiaoyi only wants to give you more tenderness。
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Lee Karl
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Aug 2024
Solo travelers
23 review
Outstanding
Posted on Aug 22, 2024
Excellent location within walking distance of most tourist attractions. Clean, modern hotel. Fantastic breakfast.
Response from Property: Hello, dear customer! Thank you for your affirmation, Xiao Yi will continue to maintain a warm attitude to serve you! Thank you very much for giving us good comments, we will continue to work hard! In the future, we will improve the membership rights and benefits, and provide free afternoon tea and cocktails for members with silver card and above, hope you can enjoy it next time!Finally, I wish you a happy life! We are looking forward to your next visit!
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Erwin Bryan Utchanah
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Feb 2024
Family
5 review
Outstanding
Posted on Feb 11, 2024
H for High Five
H for hospitality
H for homely
H for helpful
H for humble
H for hearty
H for Habitat-friendly
H for Happiness-inspired
Response from Property: Dear guest, thank you for choosing Xiaoyijia and giving full affirmation to Xiaoyi. It is our duty to provide you with the best service we can. Thank you again for your praise. The hotel is only a 3-minute walk from Kaifeng Mansion, and only a 10-minute drive from Qingming Riverside Park, Longting Park, Tianbo Yangfu and other scenic spots. The hotel has convenient transportation and is adjacent to Kaifeng Railway Station and Long-distance Bus Station. Xiaoyijia is committed to creating a warm and comfortable accommodation environment. At the same time, we also hope that the warm and considerate service of the hotel staff will add a touch of color to your journey and make your journey without regrets.
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Sergio
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Jul 2024
Couples
11 review
Outstanding
Posted on Aug 13, 2024
Location is good.
The room was clean and comfortable.
Breakfast was very tasty, it was worth buying, glad, i did.
I would definitely recommend this hotel.
Response from Property: 親愛的顧客您好，感謝您給出的好評，小宜會努力為您創造出更多感動加驚喜的服務呢！希望您下次入住還能選擇小宜，給我們一個繼續為您服務的機會，酒店有現調的星座主題雞尾酒，歡迎您品嚐。讓每位顧客滿意是我們最初與最終的心願，我們全體員工都期待您的下次光臨喲~最後祝您生活愉快呀！
Aleksandr
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Jul 2024
Travel with friends
20 review
Outstanding
Posted on Jul 5, 2024
Pretty good location, right nearby all the local landmarks. Was clean, good service, quiet - all you need to expect from a chain brand hotel. Would definitely recommend to stay.
Response from Property: 感謝您對小宜的認可和喜愛，小宜心裏別提有多開心呢。小宜期待您有一個完美的開封之旅的同時，也可以有專屬於小宜的記憶。這裡有優雅的住宿環境，有貼心的服務，還有家的温暖，家的舒適，您可以感受到小宜的用心與全部的愛。生活要有儀式感，願您每一天都是幸福的。我們努力做的更好衹為博君一笑，小宜也會不忘初心繼續努力的，期待與您的再次相遇噢，山川湖海，不管您在哪小宜都會一直等您~
International traveller
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in May 2024
Travel with friends
11 review
Outstanding
Posted on Jun 3, 2024
Hotel is in the central, near market and tourist sites. kaifeng museum had moved to area near the high speed rail statio which is 20km+ from hotel.
Love the basic luxurious hotel room, cleanliness and comfort.
Response from Property: Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. Xiaoyi is willing to be with you all year round~
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Nov 2024
Travel with friends
2 review
Great
Posted on Jan 18, 2025
Great location, walking distance to attractions
Response from Property: 感謝您對小宜的認可和喜愛，小宜心裏別提有多開心呢。小宜期待您有一個完美的開封之旅的同時，也可以有專屬於小宜的記憶。這裡有優雅的住宿環境，有貼心的服務，還有家的温暖，家的舒適，您可以感受到小宜的用心與全部的愛。生活要有儀式感，願您每一天都是幸福的。我們努力做的更好衹為博君一笑，小宜也會不忘初心繼續努力的，期待與您的再次相遇噢，山川湖海，不管您在哪小宜都會一直等您~
Sylvain Labattu
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Apr 2024
Solo travelers
6 review
Great
Posted on Apr 9, 2024
Pretty central location within 15/20mins from two of the main foo streets/night market, 3mins from one of the lake and 20mins from the main temple. Rooms are surprise-less Ibis Styles and do the job well. Patient and helpful staff, including calling a didi (hail riding in China) to go to the North railway station (quite out of town). Breakfast disappointing for western taste buds
Response from Property: 尊敬的客人您好，感謝您選擇入住小宜家，沒有給您一個完美的體驗，我們十分抱歉，小夥伴進行了反思，在一些細節上沒有做好，小宜由衷的希望每一位客人在這裏都能住的舒心，期盼和您的下次相遇，小宜一定以嶄新的面貌呈現在您面前。山川湖海，晝裏，小宜都會一直等您~
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Apr 20, 2024
I'm a foreigner who regularly comes to Kaifeng, this is the best spot and great value for money. Love having the fresh made coffee at breakfast.
Response from Property: Xiaoyi will continue to strive for perfection in the future, so that you can have a different check-in experience every time you come. We also welcome you to come again! Wishing you a happy life!
ChrisWYJ
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Mar 2024
Couples
2 review
Amazing
Posted on Mar 8, 2024
Superb services. The receptionist are very friendly and answers to my questions very promptly. The rooms are clean and quite modern, central heating was just nice. The water heaters are great, they have dry and wet bathrooms as well. The housekeepers will ask you if you need any anything since we don’t really like housekeeping. The breakfasts were standard. Location is good, quite near walking distances to various attractions. We had an enjoyable stay there.
Response from Property: Dear guest, hello. Thank you for visiting ibis styles Kaifeng Gulou Hotel and leaving a positive review amidst your busy schedule. We hope you enjoy our superior geographical location and perfect service. If you meet us again, we will be your old friends. We will work hard to ensure that every stay has a warm and beautiful experience. We wish you a happy life!
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Lieu chin Leong
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Sep 2024
Solo travelers
1 review
Amazing
Posted on Sep 10, 2024
Great clean hotel. Easy access to Gulou area…
Response from Property: Dear guest, hello. Thank you for visiting the ibis Shangpin Kaifeng Drum Tower Hotel and leaving a positive review despite your busy schedule. We hope you will enjoy our superior location and just the right level of service. Meeting us again will make you old friends. Our team will strive to provide you with a warm and wonderful experience every time you stay. Wishing you a happy life!
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Guest User
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 4, 2024
I really loved it, really nice hotel, clean and comfortable
Response from Property: 親愛的小主，感謝您選擇了小宜家並給予小宜充分的肯定哦，能為您提供力所能及的服務是我們的職責所在，也再次感謝您對我們的讚許呀。酒店距離開封府步行僅需3分鐘，距離清明上河園，龍亭公園，天波楊府等景區也僅需要10分鐘的車程。酒店交通便利，毗鄰開封火車站，長途汽車站。小宜家致力於打造温馨舒適的入住環境，同時也希望酒店員工熱情貼心的服務為您的旅途增添一抹色彩，讓您的旅程不留遺憾。喜歡小宜的話可以把我們推薦給更多的好盆友哦，期待下次您的光臨。
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MK Khor
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Nov 2023
Family
7 review
Amazing
Posted on Nov 13, 2023
The front office are super helpful and very efficient. They even help with the free laundry service.
Response from Property: Thank you for your recognition of Xiaoyi. Looking forward to your next visit
KYUSUNG
Relaxation Double Bed Room (Smart Toilet + Memory Foam Mattress)
Stayed in Oct 2023
Solo travelers
40 review
Amazing
Posted on Oct 16, 2023
Although the building looks old, inside room & facilities were good. Good location die sightseeing. Staff were very kind and helpful.
Response from Property: Thank you for your recognition and love of us. We are so happy in our hearts. Xiaoyi looks forward to a perfect trip to Kaifeng while also having exclusive memories for her. Here is an elegant accommodation environment, attentive service, and the warmth and comfort of home. You can feel the hotel's dedication and all the love. Life should have a sense of ceremony, and may every day be happy for you. We strive to do better just for Bo Jun's smile. Xiaoyi will not forget her original intention and continue to work hard. We look forward to meeting you again. Oh, mountains, rivers, lakes, and seas, no matter where you are, we will always be waiting for you~
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