"Summary: You can choose if the environment is not demanding for service
Environment: I don’t have to say that I can just see other pictures.
Houses: Booked terrace room (standard room online shows no listing, there are many standard rooms on the first floor that are not open) because of the heat, I didn’t go out to feed mosquitoes.
Location: The hotel is near the entrance of Wangwu Mountain Scenic Area, and it is also the entrance of the ancient street (there are few places to eat in other areas around), the location and area are first-class
In-house facilities:
TV: Catch up with the Olympics just to watch, praise
Air conditioning: central air conditioning, the temperature will come down in a short while, to force
Toothbrush: It is a wide body soft toothbrush, praise
Shower: The water is small, it seems that the equipment is still water pressure problem
Shower room: The glass door design is pushed in, we can't push it in when we arrive, we can pull it out, just blocking the bathroom door, layout or glass door glue strips can see how to optimize
Insufficient service
The moving line is not clear: there are fewer signs or road signs from the parking lot to the reception hall, and we and the people who entered in front asked for directions at least once
From the parking lot, the reception hall does not require the right, at least it is not the back-to-back situation.
Restaurant: Dalei, most of the guests are here for breakfast
I ordered takeaway at noon, and I plan to heat up the remaining meals at night. The following process occurs
1/Call the front desk to ask
2/The front desk informs you to confirm with the restaurant and provide the restaurant phone
3/Hotel landline cannot be dialed directly, consult the front desk to change the mobile phone number
4/Restaurant reply can be hot rice
5/Bring dinner in the evening - the little girl in the restaurant told me that it would be busy and may be late
6/The communication is empty and it is hot to pick it up later. The restaurant manager said that it cannot be hot. He said that there is a problem with the foreign food.
Finally, the feedback is sent to the front desk to solve it.
Breakfast the next day, there are still a few things in this restaurant that can explain the quality of service.
1/There is a guest who did not bring a meal coupon, or the restaurant manager, did not let people go in to eat, and finally the guest was forced to go back to get the coupon. Under normal internal communication, confirm that it includes breakfast, and let people give it after eating.
2/There is a family who wants to pack and take away food in a hurry, disagree
3/ There is still half an hour before the end of the breakfast time, most of the things are gone, and the late guests have pickles, porridge, steamed buns; normal at least 1 dish"