Howard Johnson Tianyuan Resort Reviews

Location of hotel is along the main road and easily accessible to restaurants and shops. You can take DIDI to Jiuzhaigo Park which is approximately 7km away. Room is comfortable and counter staff is friendly. We took the complementary shuttle service to HuanglongJiuzhai station of which the counter staff help us to make the reservation. Buffet breakfast is good with both Chinese and Western spread. Will come back to stay at this hotel again.

I liked my experience there. The room is spacious, we got an upgrade cos it wasn’t super busy season. The beds are 2x 1.5m so suit my family (3 adults) and very good value for money in this case compared to family rooms in other hotels. Bathroom sink in the first room given had a small crack and there’s some construction material next door on the found. so the staff patiently helped me to choose another room facing the front. Aircon and bathroom all worked really well. I went to the hot spring for both nights, very relaxing. I rented ******* clothe for a day to go to the scenery site and there’s a lady set up in the lobby to do makeup and hair beading for a charge. The fee is quite reasonable. Breakfast had lots of options with some local things, definitely up to five star standard. I think this place is under rated. Photos are hotel cafe, view from our balcony and the pool outside of the hot springs

A good option for Jiuzhai I honestly feel quite mixed about the hotel - in some regards they were really great, but others need some attention Pros: - Location is perfect - a 10min taxi ride to Jiuzhaigou Scenic area main entrance + on the hotel’s doorstep are a wide range of food options and little supermarkets - The airport transfer is excellent and a fair price - 200 RMB. It just made me realize how much my previous hotel in Huanglong ripped me off by charging me ‘the foreigner price’ 😡 - Scenery - it is a very beautifully done up hotel and located in front of a mountain. There are a lot of koi ponds and a very pretty restaurant opposite the reception. - The room is spacious and bed is comfortable. - The 2 staff members who speak English are helpful. - They refunded me when I checked out early as I had to leave earlier. Cons: - The rooms could do with a more thorough cleaning - the small coffee table with faux marble top had some layers of previous cups and other grime. - As already stated by other reviewers, Western breakfast is limited - think toast, cereal, and instant coffee in an urn. When I asked for a butter knife to spread butter and jam on my toast, I was told to use a chopstick or spoon 🫣🫣🫣 - The hotel towels could do with an upgrade as they are quite worn.

It is a great hotel for vacation. The front desk staff are polite, nice & helpful. Particularly we are very thankful to Mr He Kaiquan by going beyond his duty for helping my family of 3 to secure transport to train station; we felt so at home during our stay. Also thanking Ms 张 for accompanying us to the awaiting bus. The night before we were unable to book transport to train station with Wechat mini programs without local phone number & Mr He helped us through our ordeal.

Hotel room is clean and big. However I need to always remind the housekeeping that my room is 3 pax to a room as they always only provide 2 set of toiletries and towels.

Stayed during peak season, so the hotel was nearly full and quite busy. The location is a bit far from the main entrance, requiring a taxi ride back and forth, costing 20-30 RMB per trip. The room is spacious but seems to have been open for several years, so some items are rather old and slightly worn. The cleaning wasn’t very thorough, possibly due to the high volume of guests. However, the staff was generally helpful. Booking in advance got us a good rate, along with free airport pickup and complimentary afternoon tea. Overall, given the price, it was good value.

Good location spacious room. Room is a little dated and breakfast is ok. Hotel pick up was helpful. Fair price

This is a huge hotel with everything you need. I was impressed with the design of the lobby.

Spacious and luxurious room, comes with bathtub and separate shower room. A couch and a fire place inside the room, even have a small balcony. The complimentary afternoon tea was great. However, the breakfast thou with many food varieties does not come with quality. Just ride beside the Qian Gu Qing theatre, with many food options opposite the hotel. In addition, a short 15min ride to the entrance of jiuzhaigou national park. Highly recommended.

The hotel was very clean and everything about the room was as advertised. They brought us extra water when asked but the service ended there. The person checking us in acted annoyed that we were here and the person showing us to the elevator rode on a hoverboard so fast we had to run to keep up. The breakfast buffet was good and had some good western options, but the service was nonexistent and when you asked where something was, workers were visibly annoyed. The coffee machine in the breakfast buffet was broken both mornings and the coffee bar outside the room only sells 美式 and nothing else even though the menu says there should be other options. One contact was very helpful in booking bus transportation to and from the train station but will only respond to Chinese and will not translate English on WeChat themselves.

Spacious, just beside 九寨千古情，5min walk away, staff service is top notch

Very outdated amenities; loud room, scales didn’t work, pool was barely functional

Second time here and they never fail to impress me. Location was just next to the Romance Show in Jiuzhaigou, if you’re travelling free and easy by bus, you can alight directly in front of the hotel and there were many shops and restaurants nearby. Cleanliness was top notch and service was great! Breakfast was as delicious as the first time and their baker was really good. Only thing, be prepared to walk a distance from your room to the main door. Will definitely return when I come back to Jiuzhaigou.

Good service from Wendy