Latest Reviews for Jiuzhaigou Hotels

Holiday Inn Express  (Jiuzhaigou Scenic Area)
4.6/52066 Reviews
Jiuzhaigou Scenic Area Tourist Center
Hotel location is very strategic; it is located in between jiuzhaigou sceneric area and Pengfeng Village. On its right side is Jiuzhaigou Sceneric Area entrance (max 10 mins walk) and on its left side Pengfeng Village (600 m away). For those who are unware, Pengfeng Village is the dropping point of Jiuyue bus service that drove passengers from Jiuzhaigou Railway station to Jiuzhaigou Sceneric Area. The room itself is spacious, warm, with good setting of hot-cold water. The hotel can also help to arrange back-forth transportation going to Huanglong Park & Songpan; and connects guests with private sharing mini van service for a more relax - comfortable trip back to the railway station. The cons for staying in the hotel , however, were : 1. My room wasn't cleaned properly for consecutively 2 nights out of 4 nights of staying. 2. Few front desk officers communication skills need an upgrade, esp when talking to foreign guests. A clearer & more transparent communication from front desk will be appreciated to avoid potential unpleasant miss-understandings. 3. One of the paid car drivers, which hotel connects me with for return trip from Huanglong Park, tries to violate time agreement I had with front desk hotel, which ending upsets me. Later though,, when I addressed my complaints directly to the hotel, they stepped up and quickly addressed the issues; both to room division & car service companies. And (together with the new driver), tried to make the rest of my stay & trip back to railway station as comfortable as possible. Just like what any IHSG group hotels would do. I have always prefered IHSG group hotel. And hence, though my issues were taken care of, I still think it was unfortunate to have gone through such experiences with a big brand. I also hope hotel can prevent the same issues from happening to other guests onwards. Because aside from those issues, the hotel is a good choice of staying.

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