Sheraton Jiujiang

This is a proper five-star hotel that truly delivers. The staff were incredibly attentive and considerate throughout our stay. A special shout-out to Ms. Yashi for her wonderfully warm welcome; she even reached out to me the day before to assist with any queries and patiently answered all my questions. Upon entering the hotel, we were greeted by a live band performance. The rooms are clean and well-maintained, and the complimentary small gifts added a lovely, welcoming touch. The breakfast selection was diverse and plentiful. Overall, it offers fantastic value for money and is definitely worth booking. Highly recommended!

After spending a few days on Mount Lu, we then chose to stay for a night at the Sheraton Jiujiang Ocean Hotel. We'd still like to express our gratitude to He Qi and the male front desk staff who checked us in that day. Their thoughtful arrangements allowed us to get a good night's rest and recover a lot of our energy. The hotel opened in March, so its facilities are very new. Our Lake View Premium King Room featured both a shower and a bathtub, which our child absolutely loved splashing around in. There was also a dedicated work area and a coat rack, making the space well-utilized and very comfortable. The bedding was just right – neither too soft nor too firm – and the fully smart air conditioning and bathroom ensured a high quality of sleep. The breakfast selection was rich and delicious, offering a good blend of Western and Chinese options, and even featured a dedicated kids' section. The breakfast staff were professional and polite; while waiting for our food, we even chatted with the staff member at the noodle station about the weather and local waterfalls. Overall, it was a very relaxing and pleasant experience. This time, we didn't have enough energy to try the swimming pool and gym, but we'll definitely make sure to on our next visit. As expected from an international brand like Sheraton, the quality is guaranteed. Our child was so happy when they learned we'd be staying at the Sheraton after coming down from the mountain that they exclaimed, 'We're home!'

Overall, my experience during this hotel stay was quite satisfactory. However, one significant issue really detracted from the experience: several open paint cans were left in the guest room hallway, indicating some localized painting work was underway. This caused the entire corridor to be filled with a strong, pungent paint smell that was quite overpowering and made it very difficult to breathe. I hope the hotel will be more mindful of its renovation/maintenance schedule going forward. For instance, they could try to schedule such work during off-peak hours or ensure proper area isolation and ventilation to minimize disruption to guests. Putting this issue aside, the service and facilities were otherwise commendable.

The hotel is right on South Lake, just a few minutes' walk from South Lake Park. The Yiting shares an entrance with the Sheraton, which made it a bit confusing to locate the Yiting's front desk. I recommend they put up clearer directional signs. The room was a little on the small side, but the service was excellent. Turndown service was provided, and when I left my phone in the hotel, they found it for me very quickly.

The room was very spacious, boasting fantastic views and plenty of natural light. The facilities are excellent and well-maintained, and the hotel's location is incredibly convenient for getting around. All the staff were exceptionally friendly and welcoming. To top it off, the hotel's restaurant serves delicious food at a very reasonable price.

The room was spacious and well-appointed. The breakfast was very generous. Cleanliness: Good. Service: The staff were very warm and attentive, and they proactively resolved a minor issue I brought to their attention. As it's a relatively new hotel, I hope it continues to improve. Highly recommended!