Guest User
December 31, 2024
Dirty, old, and the service was particularly poor. We wanted to pay a 30% penalty to cancel the room we booked, but the hotel said that according to the regulations, we could not cancel. So we put our luggage at the front desk after 12 o'clock, provided our ID, went out for a walk, and arrived at the hotel at 2:40 pm. The hotel front desk asked us to wait a moment, and he wanted to confirm whether there was a room. Then he did it for the person behind him. I said that according to the regulations, we could check in at 2 o'clock. Now it was 2:40, and we had already checked in. Why did he have to repeatedly confirm whether there was a room and let us wait for more than ten minutes. The room was also very crowded, the air conditioner was very dirty, the phone was old and yellow, and the carpet and shower head were yellow. It was a hostel. I still strongly recommend the central Radisson Raddison, the room and service were very good.
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