"The location and facilities were great and the staff was very helpful."

"The house was lovely and I adored the cats on the front porch. I was a bit upset that I arrived for my three night stay without check in information being provided. I arrived at the house with no one there. I called the number posted on the door and was connected to voicemail. I received a return call fairly quickly and was provided information as to how to access the house and my room (locks are digital). My friend was meeting me the next night so I was also provided the entrance code for her room. After getting settled, I wanted to leave some things for my friend in her room. I used the access code provided only to open the door to find that another guest was in the room! Apparently, the digital codes are NOT changed between guests! This was unsettling given I was alone and would spend the 3rd night of my stay completely alone in the house. I realize this may be a Chicago mentality, but it made me feel unsafe. There is no breakfast (other than some snack bars and fruit in the kitchen) and no housekeeping. There was plenty of water bottles and ice."

"The front desk clerk did not know how to check us in. Had to call the manager took over 20 minutes to get checked in. Very frustrating 😢"