Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities7.7
Service7.7
Cleanliness7.7
Filter by:
Sort by:
All reviews(106)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Junior Suite With Garden View
Stayed in Nov 2024
Family
2 review
2.0/10
Posted on Jan 1, 2025
Horrible. Avoid at all costs
SabsKebabs
Junior Suite With Garden View
Stayed in Dec 2023
Couple
12 review
5.5/10
Posted on Jan 26, 2024
Attended a wedding; property was nice - standard American style all-inclusive. Beach was lovely.
Food was extremely poor at all the restaurants, they couldn’t even make coffee right. The coffee shop lady microwaved my smoked salmon bagel, the teppanyaki chef cooked all the dishes with the same ingredients, buffet at the main restaurant recycled food through the day. It was concerning when a group of us had stomach issues. It was just really disappointing given the prices. Stay away from room service, it was so bad.
Our bathroom was moldy, the bathtub leaking and unusable, sink holder was so rusty it fell off.
Alhassoun
Junior Suite with Garden or Lagoon View
Stayed in Dec 2022
Couple
30 review
10/10
Outstanding
Posted on Jan 10, 2023
Very nice
Silverman
Poolside Junior Suite
Stayed in Mar 2023
Business traveler
30 review
8.0/10
Very Good
Posted on May 13, 2023
Excellent place, the facilities in perfect condition and the incredible service, the best of its staff