Hotel Villa Durrueli Resort & Spa

We were charged for non-existent damages. We attempted to reason with the manager/owner who knew we had no recourse but to pay up exorbitantly. Also the hotel can be quite noisy with paper thin walls. Not only could we hear conversations in adjoining rooms, but also the click clack of any heels walking down the hallways.

There are positives and negatives to this hotel so I would say pay attention to all reviews. Here are some things I would have found helpful to know before our stay... Location: The hotel is well located, a short walk to Ischia Ponte, which is full of shops and restaurants. Ischia Porto, which is also very lively and the transportation hub, is a 20-30 min. walk. The beach (Spiaggia dei Pescatori) is a 5 min. walk. Contrary to what the website suggests, there is no private beach. Getting around: To reach the hotel from the port, a taxi is a fixed rate of 15 euro. The #7 bus stops a few streets from the hotel but I would not recommend it if you have luggage. You can reach all points on the island from the bus terminal at the port. I was glad we did not rent a car as the streets are narrow and traffic is crazy. Room: We were in a superior room with "garden view" which was mostly blocked by a big tree in front of our small balcony. I suggest you ask for a corner room if you want the best views. The room was an adequate size, clean and comfortable. However the bathroom was extremely compact with minimal counter space and amenities provided. Property: The pool area is lovely. The pool itself is not pristine but the water was clean and refreshing. A shout out to Mario at the pool bar who makes a personal connection with all guests. Breakfast: Is served a la carte rather than as a buffet, a smart idea as it avoids waste, not to mention overeating! You can order anything you want off a menu that includes baked goods, meats, cheeses, eggs, and fruit. The menu stays the same but there are enough options that you can try something different every day. Finally, try to connect early in your visit with the Guest Services Manager. We didn't get to meet her until our final morning but she seemed eager to help out guests.

Staff lovely - aircon broken - no fans - and no compensation- safe reported as locked but never opened - nasty plastic table cloths around pool - cramped rooms - bathrooms in need of upgrade - breakfast served on school dinner trays. Do try the restaurant on the roof - fantastic food