Rocpool Reserve

Rocpool Reserve was truly one of the best experiences we had during our time in Scotland. The atmosphere was warm, elegant, and perfect for a relaxing family getaway. A special mention goes to Steve, who went above and beyond to make our family stay truly memorable. The rooms were beautifully designed, the service was top-notch, and the overall experience was nothing short of exceptional. We can't wait to return and would highly recommend Rocpool Reserve to anyone visiting Inverness.

It was a lovely place to stay! My family and I had a wonderful time. There was excellent service! We definitely plan on returning in the future!

I purchased my two day break expecting to indulge my wife who is recovering from a stroke. But having paid an eye-watering £870 for two nights, you have to apparently pay even more to be ‘indulged’. At this price you only get bed, and if you are gluten free, a pretty miserable breakfast. They do have gf bread but I wasn’t offered on the first day nuts, berries or fruit; let alone gf cereal. The offered cheese omelette was small. Anyone who enjoys this establishment is clearly seeing the emperor’s clothes and has more money than sense. We stayed days ago at the luxury Intercontinental hotel in central Edinburgh and had a better room, friendlier service and a wholesome gf breakfast for half the room price. All hotels, and even B&Bs, I’ve stayed in have provided decaffeinated coffee in the room and restocked the tea and coffee each day. Even budget hotels provide this, but not at Rocpool luxury boutique hotel! I expect if we had asked, or complained, our tea and coffee would have been restocked daily but in a self-proclaimed luxury boutique hotel serving the customers’ needs should be a proactive mission. Towels were hard and did not have luxury softness. My overall conclusion is that this is primarily a money making concern with a shallow veneer of pretension. Spend your money more wisely.

We recently stayed at Rocpool Reserve Hotel for two nights and were deeply underwhelmed, especially given the steep price and its advertised 5-star rating. In truth, this property aligns more closely with a 2-star standard by most measures. There is nothing particularly luxurious or memorable about the rooms, the service, or the amenities. These shortcomings are hard to ignore, and the 5-star designation feels entirely MISLEADING. Additionally, the photos on the hotel’s website do not accurately reflect the actual condition of the rooms, which in fact are worn, dated, and the decore mismatched and lacking any cohesive design. While the staff was welcoming and helpful, particularly in assisting with a tour arrangement and taxi booking, the accommodations themselves were disappointing. Overall, it falls far short of what one would expect from a truly high-end property. It lacks charm, refinement, and the attention to detail that defines a genuine luxury experience