The VIP Executive Picoas Hotel provides a great place for travelers to relax after a busy day. Visitors to Lisbon will find that the VIP Executive Picoas Hotel is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 2km from Sete Rios Station and 7km from Humberto Delgado Airport. The closest major public transportation, Parque Metro Station, is only 300m away. The nearby area boasts an abundance of attractions including Eduardo VII Park, Centro de Arte Moderna Gulbenkian (CAM) and Marquis of Pombal Square. This hotel makes a great place to kick back and relax after a long day of sightseeing. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling as a couple.
"The service at European hotels is a far cry from what you'd find in Asia. Several front desk staff were busy chatting amongst themselves, completely ignoring guests. The check-in process was handled with a very indifferent attitude. We were given two rooms, both on the first floor, and they looked reasonably clean. However, at night, cockroaches started appearing. We contacted the front desk, but they said the hotel was fully booked and we couldn't change rooms. I couldn't sleep due to fear, and more cockroaches appeared in the middle of the night, leading to a restless night. The next day at check-out, we didn't even receive a basic polite greeting. We had no choice but to email our company with photos to complain. Fortunately, our company took the complaint seriously, responded quickly and graciously, and waived one night's room fee. It just goes to show how poor the service mindset of staff in Europe is.
I was constantly on alert when coming and going, due to fear of theft. I observed the Black housekeeper responsible for our area standing by her service cart in the hallway for extended periods, doing absolutely no work. I initially even mistook her for a thief. We only received bottled water on the day of check-in, despite staying for three days. On the last night, we returned late, and the supermarket was already closed. We explained the situation to the front desk and asked for a bottle of water, but were refused. They claimed there was water available for guests in a bottle at the front desk, but when I tasted it, it was unmistakably tap water, which I found unpalatable. My overall experience with the accommodation was poor."