Taichung Hotels with Wifi

I wrote in my initial booking that this was an Anniversary trip, I was quite surprised that the hotel did not do nor acknowledge such things and that quite bothered me. First impressions do lasts and I also had an incident in their restaurant that serves buffet, where there was a insect (almost cockroach like) in the soup which was honestly very shocking for a 5 star restaurant but the recovery of how they handled was not great and no follow up was done. Overall, I wasn’t as happy staying here as I thought I would. But I won’t definitely be coming back.

This time I brought my wife to Taichung for her birthday, and we stayed at the Norway Forest Cultural Center for the first night. We arrived early to drop off our luggage and immediately experienced the friendly and polite service, which made me feel happy and warm. Although there was a minor issue with the air conditioning in our room when we checked in that evening, the front desk manager came up and helped us switch to a larger and more comfortable room. Their service attitude was also super nice. It's no wonder this hotel has reviews above 9 – it's absolutely deserved. If I have the chance to come again, it will definitely be my first choice! 🥰

Overall, I was quite disappointed. Right from check-in, the staff couldn't find my reservation, and they even asked for my surname in English, and the number and gender of guests, which was a bit odd. I noticed a lot of things because I was waiting for my luggage in the lobby for a very long time. The seating area around the art installation in the lobby was dusty, especially the back rows, and the outdoor area was full of fallen leaves. While I was busy with my child and family arranging crafts, my luggage had already been taken to the room. When I realized I needed my carry-on bag, the staff said they would retrieve it from the room for me (we hadn't even checked into the room yet). I had a carry-on with my child's daily essentials, and my child needed to use the restroom. So, we waited in the lobby for that bag for nearly 20 minutes. Regarding the other facilities, the welcome tea was incredibly simple. The window in our room had large water stains on the glass (I initially thought it was fog). Below our room, there was an area with weeds and what looked like abandoned moss, which felt out of place. It seemed like the most effort the hotel put in was the gardening, and I couldn't understand why this particular area existed; it was a huge contrast. Considering all meal costs are extra, it really didn't offer good value for money at all. The food, however, was very good, and the laundry service was a plus. All the staff members were friendly and welcoming. If the room rates were lower, I might consider revisiting. But if the prices and facilities remain as they are, I won't be returning.

The rooms and environment are incredibly clean, tidy, and comfortable. As soon as you enter the lobby, there's a lovely diffuser scent, and each floor also has a pleasant aroma, which is very relaxing. The lobby offers complimentary water, cookies, and snacks for guests. What's even better, the room comes with a Nespresso capsule coffee machine and English tea bags. Our family of four stayed here, and it only cost a little over 2,000, which is fantastic value for money. Usually, rooms at this price point have strong cigarette or damp smells, but there was absolutely none of that here, which truly amazed me. It's been a long time since I've come across such a thoughtful hotel! :)

Overall, we had a pleasant stay at this hotel. The location was excellent, with plenty of great dining options nearby. The hotel's also has a unique wall display featuring cards with local recommendations, which was a fun and helpful way to discover places to explore and eat around the area. The staff were friendly and welcoming throughout our stay, always ready to assist when needed. One challenge we encountered was that the double room we originally booked felt quite small for our needs. Since a family suite was not available at the start of our stay, we upgraded midway through when one became available. The family suite was spacious, comfortable, and significantly enhanced our experience. If you're traveling with more than one person or prefer extra room, the family suite is definitely worth considering. The hotel also does not provide disposable amenities, in line with Taiwan's sustainability initiatives, so guests should remember to bring their own toiletries. One thing to note is that breakfast is not served in the hotel building itself. The breakfast venue is located about two streets away, roughly a five-minute walk from the hotel. While this wasn't a major inconvenience, it may be something to keep in mind, especially during bad weather or for guests who prefer having breakfast on-site. Despite the initial room size issue and the off-site breakfast arrangement, we enjoyed our stay overall thanks to the convenient location, friendly service, and excellent family suite. We would consider staying here again.

The hotel's location is convenient, with a small commercial area nearby and a bus stop right outside. The room has been renovated, is spacious, and the TV can stream content on its huge screen. I stayed on the 17th floor and didn't hear any noise, so overall I was very satisfied. The only minor drawback is that the parking lot is uncovered, so it gets quite hot in the summer sun, but free parking is still a good perk. If the parking lot is full, you can park in a nearby lot and the hotel will reimburse the parking fee.

The moment you step into the hotel, you're greeted by a refreshing and pleasant scent. Although the room isn't huge, it's very clean and offers an open view, directly facing Taichung Train Station. It's also just a few minutes' walk to Miyahara. Do note that you'll need to bring your own toothbrush, toothpaste, and small towel, as ********* hotels no longer provide them; only large bath towels and disposable slippers are offered.

The room is as described and shown on the pictures. I gave a 4 for cleanliness as on first night, I found hairs on the bed & a hole on the bath towel. I reported to the staff via LINE (in Taiwan they use mainly LINE to communicate). They quickly took action and offered to change the bedsheets and clean the room. As I stayed for a week, they scheduled a housekeeping on day 4 of my stay. The soundproofing is not the best but if needed earplugs are provided in the room. It was the winter in Taiwan when I was there so having a hot shower is important and the hot water is available. I like that there is water dispenser at each room level, rubbish and recycling bins are located outside so it is convenient. The location of the inn is about 15 minutes walk from the Taichung Train Station. If you are carrying large luggage, advise to take a Uber. It is near to 一中街 (yizhong street) where you can find many shops, food, etc. From the inn, cutting through the open space carpark, you will be at the shopping area. As a female solo traveller, at the start I was a bit concerned of the location of the inn. The entrance to the inn is in a alley, next to a bistro bar. You need the access card to enter the inn so that is find, just make sure it is lock after you enter. The front desk only operates from 11 am - 10:30 pm. There is an emergency hotline number to call for afterhour service. Using LINE to communicate with them is easy. There's a cafe next to the inn where you can have breakfast with discount by showing your room card. If you want to travel to places, there are many buses. If not, it is easy to get Uber. For first time traveller to Taichung, he/she will not be aware that toilet paper cannot be thrown into the toilet bowl, so it is good to have a sign to show that. Overall, the staff are friendly and helpful. For the price, it is value for money.

The hotel offers good value for money, but the breakfast selection was just so-so. On our second day, we visited the Second Market, recommended by locals, which was only about a 5-minute walk away. You *must* try the Shan He Braised Pork Rice, beef pan-fried buns, and Lao Lai Black Tea! We had a great time walking around and eating, and our brunch was easily sorted. As for the room, the bed is right in front of you as soon as you open the door. However, the toilet and shower areas are separated (wet and dry), and there's enough space to open a large suitcase. P.S. There are no convenience stores right near the hotel; you'll have to walk a bit to find one.

It was a very pleasant experience. The room is incredibly spacious and stylishly decorated. The enormous Jacuzzi with colored mood lighting, offering a view over the city, was truly special. The bed was comfortable, and there was also a seating area with a sofa. A large desk with connections for a laptop and charging options for phones is convenient for those who need it. The bathroom itself is very large. The hotel appears well-maintained. The parking garage was a big plus. The breakfast was good, with plenty of choices. If I had to mention one minor drawback, it would be that the room didn't smell very fresh. It was as if someone had smoked in it, despite it being a non-smoking room. But thankfully, it wasn't too intense.