Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 19, 2026
Surewin27
We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand.
Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained.
However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it.
To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat.
That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight.
Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch.
Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart.
Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.
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Price per night from:€58
Posted onNov 5, 2026|Superior Queen Room
Guest UserThe Atour Hotel (Jianyuan) exceeded all expectations. Tucked away in a quiet spot amidst the hustle and bustle, it boasts a wonderful log-cabin and mountain-wilderness aesthetic. The room was spotless and tidy, and the one-touch ”Deep Sleep” mode was super practical. The bedding and pillows were exceptionally comfortable, ensuring a fantastic night's sleep. The location is unbeatable, within walking distance of MixC and the Longyan South Road food street, making shopping and food-tripping super convenient. Breakfast featured authentic Chaoshan guotiao (flat rice noodles), and the service was attentive and thoughtful. It's ideal for both business trips and leisure travel—I'll definitely choose to stay here again next time I'm in Shantou!
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Price per night from:€81
Posted onNov 8, 2026|Baiyue Classic Twin Bed Room with Fresh Air System
120809546I come to Shantou every year to catch up with friends, and this time I chose this hotel. It's very new, and I especially recommend the large TV with screen casting—it's amazing... We spent most of our time in the room, and they also gave us two complimentary freshly ground Americanos... The only thing is that the comforter is a bit thick, so remember to turn down the AC, otherwise you might wake up warm... The pillows are also extremely comfortable... Highly recommended! The front desk service is great, and we often ordered takeout—the delivery robot is just so cute no matter how many times you see it...
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Price per night from:€35
Posted onNov 4, 2026|Superior King Room (Premium Sleep Bedding + Full-House Smart Control + Sandalwood Aroma)
Guest User
The room is very large and spacious, with an elegant, clean, and hygienic environment. It is also equipped with an air purifier and a scale. The breakfast offers a rich variety of choices, including local specialty kway teow. The staff are very warm and helpful. I will definitely choose to stay here again next time!
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Price per night from:€37
Posted onMar 29, 2026|Yizhi Double Bed Room (Smart Guest Control + Mini Fridge)
BeijingbaoyeThe hotel is newly opened and has a great overall ambiance. The hygiene conditions are excellent, and the room details are well thought out, including a mini-fridge and tea-making facilities. The bathroom is a highlight with its high-tech toilet and excellent toiletries, and the water pressure for showering is fantastic and very comfortable! The front desk staff are enthusiastic, always ready to answer questions, and genuinely think of the guests' needs! There's free coffee and tea on the first floor of the hotel, which are quite good! The rice noodle roll place next to the hotel is also good, and it's not far from Zhujiang Food Street, which is very convenient!
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Price per night from:€24
Posted onAug 13, 2026|Yu House · Pan Hai Li Gen (Sky Sea-View Loft Twin Room)
Guest UserFirst, the pros:
The location is quite good, with direct sea views. The buildings in front are minimal and acceptable. Downstairs, there are plenty of shops, making dining, fast food, and pharmacies all very convenient.
Now, the cons:
1. The toilet area is extremely, extremely, extremely small, even smaller than a public restroom stall.
2. There's no front desk, which I can understand, but most hotels and B&Bs proactively communicate check-in procedures in advance. This place didn't send a single message.
3. After arriving at 12 PM, we were told we absolutely had to check in at 2 PM and couldn't get in any earlier. My parents and I were exhausted. They reluctantly told us the room was ready at 1:50 PM. It's clear they require check-out by 12 PM, yet they make guests wait until all rooms are cleaned before allowing check-in. There's no flexibility at all.
4. The complimentary 'restful sleep' drink was nowhere to be found, and neither was the Chaoshan Dancong tea.
Many people have already taken pictures of the room's view, so I'll share some photos of the downstairs area instead.
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Price per night from:€28
Posted onMar 7, 2024|Guestroom
TravellingWallyNo regrets paying more for this beautiful homestay!
花多点钱住这里一点遗憾也没有!
My parents, sibling and I stayed for a total of 3 nights in their 4 pax room.
It’s a beautiful and tastefully decorated accommodation with personal courtyard and interior. Bed and duvet were so comfortable especially in the chilly weather of 18 ~ 22 degrees. I didn’t spot anything obvious I can complain about regarding the cleanliness of this place, hence 5/5 for cleanliness.
Location is perfect (5/5). Next to streets of food places that have good ratings, and super near 万象城 shopping mall (restaurants, luxury shops, retail and more). Anyways cabbing around Shantou is really convenient, fast, and affordable. Even though it is nested amongst other tall residential area, once we close the door we couldn’t hear much noise from outside.
Service is 5/5 as well. There’s free pickup and drop off serviced from the railway station. There’s daily fresh fruits delivered to us, as well as chicken soup. There’s also free laundry service which we really appreciate! Staffs were always ready to help and always ready to give recommendations. We really felt their hospitality and they are genuine in providing best service possible.
Amenities is 5/5 as well. The hair dryer is Laifen brand which is so strong and sleek looking. They provide disposable towels on top of those reusable towels. Their slippers are fluffy and comfy. They have like everything we need.
Bonus: Their residential cat and her kittens are adorable!!!
All in all wonderful stay and would stay again if i ever visit Shantou again. Suggestions for improvement: (1) more variety in breakfast options (stayed for 3 nights and felt that some breakfast options would be great), and (2) the shower gel, shampoo, and conditioner are a little too hard to pour out maybe can consider using press bottles.
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Price per night from:€62
Posted onAug 18, 2026|Guestroom - City-View (Double Bed)
Guest UserFirstly, I'm already being generous by not giving a one-star review. My stay was unsatisfactory, mainly due to two issues: Firstly, housekeeping wasn't provided for two days, and toiletries weren't replenished proactively, indicating a lack of basic service. Secondly, when I inquired about car rental options, the hotel only recommended a specific vendor, Brother Bo, who promised low prices but provided a poorly maintained car at a very high price, and even tried to scam me. However, since I was traveling, I let it go. Later, I found out that the rental agent was also handling reception and car repairs, suggesting a deliberate attempt to scam customers. I've uploaded supporting pictures. I advise other travelers to compare several car rental agencies on the island and be cautious about recommendations from accommodation providers to avoid similar issues.
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Price per night from:€21
Posted onAug 6, 2026|Suitee
KangxiaoqiaoAfter comparing several options for my Chaoshan trip, I ultimately chose this 'Fan Hua Zhu Meng' (Dream of Prosperity) suite, and I'm very satisfied with the overall experience. The guesthouse is located right in the heart of Xiaogongyuan (Small Park) area, making it incredibly convenient to explore the arcade buildings and visit attractions without having to rush back and forth. The room has a Nanyang retro style, perfect for photos. The one-bedroom, one-living room layout offers ample space, suitable for a small gathering with friends or for couples. The hygiene was meticulously maintained, and the bedding was clean and comfortable. The facilities were also comprehensive. The owner was very genuine, quick to respond to any issues, and even recommended authentic local snacks. Being in an old arcade district, you get to experience the vibrant atmosphere of the old city without any noise in the room. The overall value for money is great. Friends who want an immersive experience exploring Xiaogongyuan should definitely consider this place. I'll prioritize staying here again on my next visit to Shantou.
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Price per night from:€17
Posted onOct 16, 2026|DIO Hga Twin Room
Guest UserShantou, here I come! I almost couldn't bring myself to leave, all because of this hotel—DIOTEL is simply stunning!
I originally booked it just for its gorgeous aesthetics, but the overall experience far exceeded my expectations. The Zen-inspired bamboo decor is so soothing to the soul, with elegant bamboo designs everywhere. The iconic spiral bamboo staircase is insanely photogenic! Situated right in the bustling food hub of Shantou, the hotel itself is exceptionally quiet and serene. That feeling of finding a tranquil retreat amidst the hustle and bustle is just amazing.
Room amenities are top-notch! The brand-new smart facilities are super convenient—the lights and curtains are all voice/smart-controlled, making the stay incredibly comfortable.
The Chaoshan Kung Fu tea set in the room is a truly thoughtful touch. After spending the day exploring the streets and gorging on local snacks, coming back to the room at night to brew a pot of tea and slowly unwind is pure bliss. I have to give a massive shoutout to the hotel's exclusive perks!
Down in the first-floor lobby, you'll find traditional Chaoshan trinkets. In the evening, they host special Chaoshan cultural activities where you can try making traditional non-hereditary (intangible cultural heritage) pink rice peach cakes (png粿) yourself, experiencing local customs firsthand. Every Saturday, there are also live Chaoshan opera performances. You don't even need to go out; you can immerse yourself in authentic Chaoshan culture right here at the hotel!
What totally won me over, though, was the late-night snack spot downstairs!
The hotel features its own garden barbecue restaurant on the ground floor, with an amazing courtyard vibe. Too tired to walk? Just head downstairs for skewers and a drink. The ingredients are fresh, the flavors are authentic, and you can enjoy Shantou's vibrant night food scene without ever stepping outside. Lazy travelers will absolutely love this!
If you're visiting Shantou, I genuinely recommend this hotel! I honestly didn't want to check out when my stay was over—DIOTEL is an absolute must-visit!
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Price per night from:€70