Best Western Independence Kansas City
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1 night
1 room, 2 adults, 0 children
All properties in Independence
Best Western Independence Kansas City
18700 E 37th Terrace S, Independence, Missouri, 64057, United States
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Highlights
Pets welcome
Free parking
Delicious breakfast
Lots to doAmenities
Public parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Hiking
Business center
Fax/copying service
All amenities
Property Description
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown.
Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 101 reviews
Surroundings
Airport: Charles B. Wheeler Downtown Airport
(29.2 km)
Airport: Kansas City International Airport
(55.6 km)
Train: Independence Missouri
(9.7 km)
Train: Lees Summit Amtrak Station
(17.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
Accessible-2 Queen, Mobility Accessible, Bathtub, Micrfg, Non Smoking
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
Accessible-2 Queen, Mobility Accessible, Bathtub, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
5
King Room with Refrigerator-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Suite-1 King Bed, Non Smoking, Comast, Sofa Bed, Micrfg
1 King bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
7
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Suite-1 King Bed, Non Smoking, Sofa Bed, Micrfg
1 King bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
1 King Room Accessible Mobility Accessible Communication Accessible Roll in Shower Pet Friendly Microwave Refrigerator Non Smoking
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
2 Queen Beds, Non Smoking, Micrfg
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
101 reviews
Verified Reviews- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Independence
AI Summary
The staff excels in friendliness and service, while the location near attractions and shopping is advantageous. Guests appreciate the clean, modern rooms and excellent breakfast. Comfortable beds contribute to a pleasant stay.
Guest User
March 15, 2023
Very poor customer service. Would not recommend to anyone.
Guest User
August 22, 2025
Absolutely the most accommodating the hotel nice understanding clean the front desk every person that works here could not be more professional and kind and courteous I am a very picky person and I definitely definitely recommend this hotel
jared
June 8, 2025
I liked the ease of getting to the hotel and the cleanliness The breakfast was cold most mornings and needed to be microwaved to be hot. When I went to check-in I was told they tried to call me as my card was declined. I corrected the problem and they ran my card with no problem. The problem I have is no one called and when I made the reservation I told them i would pay in person. When I got home I found a bill in my inbox. I have found Best Western to be a reliable hotel chain but after this I don't know if I can stay there. I also am not happy about the $100.00 surcharge.
James
May 27, 2025
Staff was nice & close to shopping options
David
May 26, 2025
Unhappy.
Check in was slow and not very informative. The room was set to 80 when we got in and it was extremely warm. Parking was horrible. It is a small parking lot and and we had to park over top of the curb and landscape just to have a spot and get things from our vehicle. The back door was was not latching so anything and anyone could come in.
Breakfast in the morning was very crammed for space. The food selection was very minimal. Not much out there with a line of people waiting. There was no one at the front desk the entire time we were down for breakfast to talk to about our stay. The key card return box was set on top and that was it.
Rebecca
May 26, 2025
Nice hotel
Robert
May 24, 2025
We didn't like it to where when we went to get the room after booking it on line, there Wasn't any information telling you that there was a required amount of 100.00 dollars deposit on top of what you were already paying. Also they didn't want to give you a receipt when you were leaving showing that you had given a deposit. The breakfast was not too good. My husband had a hard time getting the waffle off the grill for the grill needed to be cleaned so his waffle was burnt. Biscuits and gravy were okay. The best Western plus in independence Missouri was outstanding. We recommend it.
Jeanette
May 26, 2025
Good place to stay!
The front desk clerk was wonderful. Very personable. We never did get housekeeping to come and replenish towels. We had to grab them ourselves.
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Hiking
Off-site
Business center
Fax/copying service
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Saltwater pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-hour front desk
Express check-in and check-out
Wake-up call
Languages spoken
English
Food & drink
Snack bar
Convenience store/kiosk
Health & wellness
Hiking
Off-site
Gym
Public areas
No smoking in public areas
Shopping mall
Elevator
Facilities for children
Children's meals available
Business services
Fax/copying service
Business center
Accessibility
Braille signs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. MXN$1,865.69) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Renovated: 2020
- Number of Rooms: 62
Phone:+1-816-7951616
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown.
Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.
Frequently Asked Questions
What is the cancellation policy for Best Western Independence Kansas City?
The cancellation policy for Best Western Independence Kansas City varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Independence Kansas City?
What are the check-in and check-out times at Best Western Independence Kansas City?
Standard check-in time at Best Western Independence Kansas City is 15:00-03:00 and check-out time is 11:00.What are the check-in and check-out times at Best Western Independence Kansas City?
Can I bring my pet inside the Best Western Independence Kansas City?
Pets are allowed on request at Best Western Independence Kansas City. Charges may be applicable.Can I bring my pet inside the Best Western Independence Kansas City?
How far is the Best Western Independence Kansas City from the closest airport?
The closest airport is Charles B. Wheeler Downtown Airport, and it is about 26 mins from hotel by car (29.2 km).How far is the Best Western Independence Kansas City from the closest airport?
About This Property
| Nearest Airport | Charles B. Wheeler Downtown Airport |
|---|---|
| Distance to Airport | 29.18KM |
| Nearest Train Station | Independence Missouri |
| Distance to Train Station | 9.66KM |
| Average Price From | MXN2655 |
| Hotel Star Rating | 2 |