Name: Sonesta Hotel Ibagué
Address: Cra. 8 #57-57, Ibague, Tolima, 730007, Colombia, Cra. 8 #57-57, Overseas, Colombia
Rating: 4.5

All reviews

Positive reviews

Reviews with photos/video

Perfect location. Delicious food. Amazing view and very friendly staff.

Muy agradable la atención excelente el desayuno excelente

房間很整潔
地點在很中心的區域
很安全
服務人員都很熱情

Airport pickup service

Sauna

Restaurant

24-hour front desk

Parking

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Chinese

Spanish

All Room Types

Standard Queen Room Non smoking

Business King Room Non smoking

The hotel has a very convenient location.  It is located on the top floors of a shopping mall.  And it is close to other malls and lots of restaurants.   The rooms were clean and spacious with a comfortable bed.   All staff were friendly, polite and helpful.  However, the front desk is totally unorganized.  For example, at the end, when I was paying the bill, I was given a total sum of what I owed.  No itemized bill was provided.  And when I asked, I was told it was not available.  Finally I was given a group of receipts to review.  But no way to check to see what was actually posted to the account.  The service in the restaurant was painfully slow, food average.  Again, staff were polite and friendly, but totally unorganized meal service.   The rooftop pool and bar were beautiful.  So was the long balcony alongside the restaurant.  So a lot of good things.  But I think I will try another hotel next time.  

How you stayed for a week on this hotel. I just gonna say that it was fabulous. I stay with my family and he’s very nice when you can go easily to the gym, to the shopping mall, the area near to the hotel is very good. The bathroom it was very nice, the swimming pool has a great view. The food for buffet is very good, good quality.

The hotel is ok. The staff for the most part is courteous and pleasant. I had a number of issues during my stay that were eventually resolved but required consistent follow up from my side. The physical side of the hotel is ok with good rooms, beddings, towels, etc. the restaurant is also ok. Nothing particularly special with the hotel, the only thing that stands out is the rudeness of one of the guards on the first floor named Andres, this person should not be working in a public facing job. I wouldn’t stay here again.

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Discover 106 Sonesta Hotel Ibagué reviews, rated 4.5 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Sonesta Hotel Ibagué Reviews: 106 Verified Reviews Latest 2024 | Trip.com

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