Casablanca St - Metro Station - off Airport Road -, Garhoud, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Ibis Styles Dubai Airport Hotel Guest Reviews
4.2/5
Very Good
684 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.0
Cleanliness4.3
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All reviews(684)
Positive reviews(623)
Reviews with photos/video(154)
Convenient location(108)
Easy to get around(106)
Close to airport(101)
Offers pick-up/drop-offs(45)
Delicious breakfast(39)
Great swimming pool(11)
Friendly front desk staff(9)
Perfect for business trips(6)
Negative reviews(61)
Mr Sourav Samanta
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
I had a pleasant stay at the Ibis Styles Dubai Airport Hotel. It's conveniently located close to the airport, making it ideal for travelers with early or late flights.
Rooms: The room was compact but well-designed, with comfortable bedding and modern decor. It was clean and equipped with essentials, including a coffee maker and toiletries. Great for a short stay.
Dining: The breakfast buffet was diverse, with a good mix of continental and Middle Eastern options. The all-day café in the lobby was also a nice spot to grab a quick snack or coffee.
Amenities: The hotel has a small gym and a cozy lounge area. There's also a shuttle service to the airport, which was very convenient.
Service: The staff were friendly and efficient, always willing to help with requests. Check-in and check-out were smooth and quick.
Overall Experience: Ibis Styles Dubai Airport Hotel is an excellent choice for a short stay, offering convenience, comfort, and great value. I’d recommend it to travelers looking for a hassle-free stopover in Dubai.
6/8
Response from Property: Hi TIXX10hr0nea****, thanks for sharing your feedback! We're thrilled to hear you enjoyed your stay at Ibis Styles Dubai Airport Hotel. Glad you found the room comfy and liked our breakfast options. Our team is always here to assist you. Looking forward to welcoming you back for another hassle-free stopover! Best Regards, Ibis Styles Airport Hotel
Q.Y
Twin Room- Free Shuttle Service To Dubai Mall – Burj Khalifa & La Mer Beach
Stayed in Oct 2024
Couples
4 review
1.0/5
Posted on Oct 24, 2024
Horrible experience.
Never come again.
Room had 2 cockroachs inside the kettle!!! Water pip was un-fixed, water supply is not good.
The main problem is staffs attitude, we almost can not catch up our Flight because of shuttle bus late come. We were waiting at front desk 10min in advance, but shuttle late around 20mins, then we asked front desk staff to support and check, their replied was bus gone, pls wait the next bus...an other foreigner ask them the same question, then the staff call the driver immediately, it shows they're looking down on Asians.
Response from Property: Dear TIHKxpxe98g****, We're truly sorry for your experience. We take cleanliness seriously and are addressing the room issues. We appreciate your feedback on staff behavior and will ensure it's dealt with. Rest assured, we value all our guests equally. Best Regards, Ibis Styles Airport Hotel
Lady Andriana
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Very nice location. Nearby the airport. The room was great for staying only one night before boarding
Response from Property: Hi TIXXr6jc5o4****, glad you enjoyed our convenient location near the airport! Perfect for short stays before your flight. Best Regards, Ibis Styles Airport Hotel
Harpreet
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Aug 2024
Couples
50 review
4.0/5
Very Good
Posted on Aug 25, 2024
It’s a nice place but needs a lot of improvements. The wash basin is near the bed instead of being inside the washroom. The reflection of the person using the washroom and the bathroom can be seen in the room as well, and hence it’s not a good place for family members to be in. The lights are pretty bad in the night, which gives it a feeling of being a gloomy kind of a place. We have to pay for the dental kit and slippers, things which are free in some of the other better hotels. We had requested for some coffee creamers but it never came. The location is good as it is at a walking distance from a metro station and Irish Village.
Response from Property: Dear E492690****, thank you for your feedback. We appreciate your comments and will definitely take them into consideration. We apologize for the inconvenience you faced during your stay. We are glad you liked our location near the metro station and Irish Village. Best Regards, Ibis Styles Airport Hotel
Yoyojourneys
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Jul 2024
Other
33 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Good hotel and strategic area nearby the metro station GGICO and the hotel facilities also really great !!!
Response from Property: Hi _TSXX8fzkcji****, thank you for the positive feedback! We're glad you enjoyed our hotel and facilities. Best Regards, Ibis Styles Airport Hotel
Guest User
Twin Room- Free Shuttle Service To Dubai Mall – Burj Khalifa & La Mer Beach
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jun 25, 2024
i like the hotel quite much. however, one guy at the front desk is not helpful. I don't understand why he's not nice.
Response from Property: Dear Valuable Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Dubai City. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
AbbasiG
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 20, 2024
Only issue i faced was the bed size. Room bed size was close to Queen size while in details King size bed was mentioned.
Otherwise stay was fantastic , recommended for family stay.
Response from Property: Dear Valuable Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Dubai City. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Guest User
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in May 2024
Other
1 review
4.0/5
Very Good
Posted on May 28, 2024
The place is ok, the food is well prepared, the servers are polite, the cleaners are good also they are polite, the location is close by the airport so its an advantage for the travelers.
6/10
Response from Property: Hi TIAE185mzrp1****, we're glad you enjoyed our well-prepared food and polite service. Being close to the airport is a big advantage for travelers. Best Regards, Ibis Styles Airport Hotel
Chandra Sen Vikram
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 17, 2024
It's very close to Airport. Breakfast is great. Room/Amenities are clean. Little expensive though. If you want to enjoy city, you can opt for city location.
Response from Property: Hi TIUSyueyty5****, thank you for your positive review! We're glad you enjoyed our breakfast and clean rooms. If you're looking to explore the city, a city location might suit you better. Best Regards, Ibis Styles Airport Hotel
Guest User
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Sep 2024
Business travelers
2 review
2.7/5
Posted on Sep 22, 2024
Hotel amenities not good. Room has no coffee and canteen does not allow coffee taking to room. No work table in room. This hotel is not suitable for business travelers , okay for holiday makers
Response from Property: Hi M601624****, we appreciate your feedback. We regret the inconvenience caused. Our policies restrict taking coffee to rooms, but we'll review the amenities to enhance your stay. Best Regards, Ibis Styles Airport Hotel
M Magdy
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in May 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Jun 19, 2024
Great Hotel very good breakfast so close to metro station..
Response from Property: Dear Valuable Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Dubai City. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Monica
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Sep 2024
Couples
5 review
3.2/5
Posted on Sep 18, 2024
Hotel only provide shuttle service from T3
Hotel room has no much amenities, breakfast was good
Response from Property: Hi TIHKqua7zhz****, thanks for your feedback. Our shuttle service currently runs from T3 only. We're glad you enjoyed the breakfast. Best Regards, Ibis Styles Airport Hotel
Kareem
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Large room, great manager, and amiable staff He was talented and extremely knowledgeable Mr. Shehab
Response from Property: Dear TIAEsd5yvaf****, we're thrilled you enjoyed our spacious rooms and friendly staff. Mr. Shehab appreciates your kind words. Best Regards, Ibis Styles Airport Hotel
Felix Haas
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Great hotel and price. Facilities excellent and staff very supportive
Response from Property: Hey there! Thanks for the awesome feedback! We’re stoked you enjoyed your stay and found our team helpful.Best Regards,Ibis Styles Airport Hotel
Anonymous User
King Room- DXB Free Airport Drop-off T1& T3 Every Hour (24/7)
Stayed in Aug 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 28, 2024
I booked this hotel for a long layover in Dubai.
The location is very convenient from the airport. It was nice to be able to have a good shower and sleep while waiting for the next flight.
The staff were very friendly and helpful.
The room has all basic necessities which was fine for my 12hr stay. I paid cheaper than the airport hotel.
There is a shuttle service that took me back to the airport.
I had a wonderful stay!
Response from Property: Hi there! We're thrilled to hear about your positive experience at ibis Styles Dubai Airport! It's great to know you found our location convenient and enjoyed the friendly staff. We're glad you made the most of our amenities during your layover. Looking forward to hosting you again soon! Best Regards, Ibis Styles Airport Hotel