Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(1688)
Positive reviews(1667)
Reviews with photos/video(325)
Friendly front desk staff(312)
Delicious breakfast(229)
Convenient parking(73)
Perfect for business trips(68)
Clean pool(63)
Great swimming pool(63)
Close to train station(14)
Has facilities for children(9)
Negative reviews(21)
C.K.Tan
Selected Queen Room
Stayed in Jul 2025
Business traveler
6 review
9.0/10
Great
Posted on Aug 22, 2025
Location is good.
I was there for two nights. The air-con in the room was making noises for the first night. Upon notification, the technician fixed that. So, a good sleep for the second night.
Response from Property: Dear Guest,Thank you very much for taking the time to share your stay experience. We are pleased to hear that you were satisfied with the hotel's location and had a good rest on the second night.Regarding the air conditioning issue you mentioned, we have recorded it and will strengthen equipment inspections to ensure a more comfortable stay for our guests. If you have any questions or needs during your stay, please feel free to contact us, and we will do our best to assist you.We look forward to the opportunity to serve you again. Wish you a pleasant life!
Guest User
Standard 2-bed Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 20, 2025
Fantastic room condition
And, yummy breakfast
Response from Property: 尊敬的賓客,感謝您的走心評價,酒店藏在靜謐位置,既能享受安靜又不耽誤出行,房間特意用明亮設計搭配整潔佈置,就是想讓您住得舒心。期待在未來的旅程中,再次為您帶來温暖又安心的入住體驗!
Hüseyin Özmüş
Standard Queen Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 20, 2025
Hotel has good location and very close to city center.Mr. Samuel in the front desk helped us with a kind attitude.He has good English.Breakfast is varied.I recommended that hotel.
Response from Property: Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our convenient location near the city center, and that Mr. Samuel at the front desk was able to assist you with his friendly service and good English. It's also great to know that you liked the variety of our breakfast offerings. Your recommendation means a lot to us, and we truly appreciate your support. We hope to welcome you back again soon for another pleasant stay!
GC_ES
Standard Queen Room
Stayed in Oct 2024
Business traveler
27 review
10/10
Outstanding
Posted on Nov 30, 2024
new but location is a bit far from
city centre. will be back next time if visit 湖州
Response from Property: 親愛的客人,感謝您的5分好評喲!能夠得到您的肯定是我們最開心的事情呢,感謝您對我們工作的肯定與支持,我們一定會繼續努力!我們相約下次再見哦~
Guest User
Superior Queen Room
Stayed in Jan 2025
Business traveler
77 review
10/10
Outstanding
Posted on Feb 19, 2025
小沈
服务:nice
环境:nice
卫生:nice
设施:nice
Response from Property: 尊敬的賓客,非常感謝您對小沈服務的認可以及對酒店環境、衞生、服務等的五分好評,期待下次與您再相逢!
A@@@
Standard Queen Room
Stayed in Nov 2024
Solo traveler
15 review
8.5/10
Very Good
Posted on Mar 2, 2025
Nice hotel, great breakfast, easy parking
Response from Property: Dear Guest,Thank you for your recognition of our hotel's environment, breakfast, and convenient parking! Your satisfaction is the driving force for us to keep moving forward. We are always striving to provide guests with a more perfect experience. If there are any details during your stay that did not meet your expectations, we sincerely invite you to share your suggestions with us at any time (you can send a private message or call the front desk). We will carefully optimize and live up to your expectations.We look forward to presenting you with an even more perfect stay next time. Wish you a pleasant journey and a happy life!
Chiedza Samantha Chingosho
Standard Queen Room
Stayed in Nov 2024
Couple
17 review
10/10
Outstanding
Posted on Jan 26, 2025
Amazing spacious hotel. would stay again
Response from Property: 尊敬的賓客,非常感謝您給與湖州福朋喜來登酒店五星好評,您的認可是我們不斷前進的動力。我們將繼續用專業的知識和熱情的服務回饋您的信任。希望在未來的旅程中,我們能為您提供更加滿意的服務。期待您的再次光臨!
Guest User
Standard Queen Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 20, 2025
Miss shen is Ok
Response from Property: Dear guest, thank you for staying at our hotel. It's the happiest thing for us to receive your recognition. Thank you for your affirmation and support. We'll definitely continue to work hard! Let's meet again next time ~
TPDutch
Standard Queen Room
Stayed in Jul 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 16, 2024
Great business hotel, clean, modern and good location
Response from Property: 您好!非常感謝您選擇入住我們酒店,看到您的5分好評,全體小夥伴都非常開心。我們會繼續努力,給每一位客人帶來不一樣的體驗。期待您的再次光臨!
Anonymous User
Business 2-bed Room
Stayed in Jul 2024
Business traveler
6 review
10/10
Outstanding
Posted on Oct 28, 2024
Very new hotel and good location
Response from Property: 尊敬的貴賓您好!非常感謝您的入住,福朋喜來登因您而完美,感恩遇見,期待再次相遇!
Wuxixiaoxiannvpatty
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 25, 2025
Facilities: Good
Sanitation: Clean
Environment: Tidy
Service: Warm and thoughtful
Parking is very convenient, you can park on the ground or underground, parking is free, transportation is convenient, the front desk Xiao Li provided good service and helped me upgrade the room type! I will choose it next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對我們的認可!很高興設施、衞生、環境等方面都能讓您滿意,前台小李為您升級房型是我們應該做的。停車免費且交通便捷,期待您再次選擇我們,我們將繼續為您提供優質服務!
Guest User
Family Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 18, 2025
The hotel really serves us with heart. The front desk lady, Xiao Zhao, has a great sense of service. The Dragon Boat Festival is coming soon, and the hotel has also prepared rice dumplings and DIY sachets. The room is also clean. I will choose here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Four Points by Sheraton Huzhou and taking the time to share your valuable stay experience! We are delighted to see your affirmation of the hotel. We are honored that Xiao Zhao at the front desk can provide you with thoughtful and considerate service! Your recommendation and recognition are our driving force for continuous progress. We will continue to maintain high-quality service and polish details. We look forward to bringing you a warm and reassuring stay experience again in the future journey!
Xiaoyuan295
Standard Queen Room
Stayed in Apr 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 17, 2025
I recommend this hotel. It has a great location, and there are many restaurants and convenience stores around. It is very convenient for life. The hotel environment is clean and tidy, and the lobby is very warm. The facilities in the room are complete, the air conditioning has a good cooling effect, and there are many TV programs. The bathroom is clean and hygienic, and the toiletries are also complete. What satisfies me most is the service of the hotel. The staff are very enthusiastic and always smiling, especially Xiao Zhao, who makes people feel very kind. I stayed here for a few days and had a happy life every day. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and sharing such a heartwarming stay experience! It is our great honor to bring you a convenient, comfortable and warm journey! Your detailed praise has inspired the team. The hotel always puts the needs of guests first, and will continue to optimize service details and upgrade facility experience in the future. Looking forward to meeting you next time, and willing to continue to create a wonderful time like home for you!
Yt music
Standard Queen Room
Stayed in Apr 2025
Business traveler
21 review
10/10
Outstanding
Posted on May 12, 2025
Stayed at Four Points for the fifth time! This time I came to see the concert! I heard that Xu Song stayed in the same room as I stayed before, quantum entanglement. I have to give this hotel a big thumbs up! The hotel environment is elegant and the decoration is exquisite. The room is clean and tidy, and the details are carefully considered. Xiao Gu's service is very good. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Four Points by Sheraton Huzhou. Thank you for your trust and recognition of our brand. Your satisfaction is our driving force. We look forward to providing you with better services in the future and look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 10, 2025
The hotel opened last year. I stayed for three consecutive days and the overall experience was very good👍👍
Hygiene: The room is clean and tidy, the bedding is not stained, and the mattress is hard and does not collapse when sleeping.
Service: Timely and convenient for takeaways to be delivered by robots. Mr. Yang at the front desk is thoughtful and enthusiastic. He still helped to carry the luggage even though his clothes were wet on rainy days🧳, which is very professional! Mr. Yang demonstrated the service quality and details of a five-star hotel👍👍Next time I come to Huzhou, I will choose to stay at the Sheraton Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are honored to know that Xiao Yang's service made you feel at home, and we have conveyed your recognition to him. It is our honor to escort you and your family's off-peak travel! The mountains and rivers of Huzhou are always here with our hearts. We look forward to meeting you again next time and wish to create beautiful memories for you again!