To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(737)
Positive reviews(725)
Reviews with photos/video(145)
Friendly front desk staff(93)
Delicious breakfast(87)
Classy environment(72)
Perfect for business trips(31)
Would stay again(22)
Convenient parking(22)
Close to train station(13)
Awesome gym(6)
Negative reviews(12)
GC_ES
Standard Queen Room
Stayed in Oct 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 30, 2024
new but location is a bit far from
city centre. will be back next time if visit 湖州
Response from Property: 親愛的客人,感謝您的5分好評喲!能夠得到您的肯定是我們最開心的事情呢,感謝您對我們工作的肯定與支持,我們一定會繼續努力!我們相約下次再見哦~
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
36 review
5.0/5
Outstanding
Posted on Feb 19, 2025
小沈
服务:nice
环境:nice
卫生:nice
设施:nice
Response from Property: 尊敬的賓客,非常感謝您對小沈服務的認可以及對酒店環境、衞生、服務等的五分好評,期待下次與您再相逢!
A@@@
Standard Queen Room
Stayed in Nov 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Mar 2, 2025
Nice hotel, great breakfast, easy parking
Response from Property: Dear Guest,Thank you for your recognition of our hotel's environment, breakfast, and convenient parking! Your satisfaction is the driving force for us to keep moving forward. We are always striving to provide guests with a more perfect experience. If there are any details during your stay that did not meet your expectations, we sincerely invite you to share your suggestions with us at any time (you can send a private message or call the front desk). We will carefully optimize and live up to your expectations.We look forward to presenting you with an even more perfect stay next time. Wish you a pleasant journey and a happy life!
Chiedza Samantha Chingosho
Standard Queen Room
Stayed in Nov 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Amazing spacious hotel. would stay again
Response from Property: 尊敬的賓客,非常感謝您給與湖州福朋喜來登酒店五星好評,您的認可是我們不斷前進的動力。我們將繼續用專業的知識和熱情的服務回饋您的信任。希望在未來的旅程中,我們能為您提供更加滿意的服務。期待您的再次光臨!
TPDutch
Standard Queen Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Great business hotel, clean, modern and good location
Response from Property: 您好!非常感謝您選擇入住我們酒店,看到您的5分好評,全體小夥伴都非常開心。我們會繼續努力,給每一位客人帶來不一樣的體驗。期待您的再次光臨!
Anonymous User
Business 2-bed Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Very new hotel and good location
Response from Property: 尊敬的貴賓您好!非常感謝您的入住,福朋喜來登因您而完美,感恩遇見,期待再次相遇!
Liaolishuwang91
Standard Queen Room
Stayed in Feb 2025
Business travelers
71 review
5.0/5
Outstanding
Posted on Mar 3, 2025
It's pretty good and relatively cheap. Although the environment is not that good, the price is worth it. You can choose it if you go out near Jiangsu, Zhejiang and Shanghai. The price-performance ratio is still very online.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation! We are honored to receive your recognition of "value for money". We are sorry that the environment did not meet your expectations. We will definitely work hard to improve it in the future. We look forward to your next visit and give you a more comfortable experience! For tours around Jiangsu, Zhejiang and Shanghai, you can't go wrong by choosing us~
Anonymous User
Standard 2-bed Room
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 3, 2025
This stay was very satisfying! The hotel is in a prime location with convenient transportation and abundant dining and shopping options nearby. The room is spacious and bright, with a modern and simple decoration style, complete facilities and good maintenance, comfortable beds, and a good sleep. The sanitation is impeccable, the bathroom is clean and tidy, and there is plenty of hot water. The staff Xiao Shen's service attitude is warm and thoughtful, making people feel at home from check-in to check-out. The breakfast is rich in variety and tastes very good. The only small regret is that the air conditioner in the room cannot be cooled, but it has little impact overall. In short, the price-performance ratio is very high, and I will choose this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Four Points by Sheraton Huzhou. We are honored to have such a detailed sharing from you. We are deeply sorry for the air conditioning and refrigeration problem you mentioned. Recently, the temperature in Huzhou has fluctuated abnormally. It rose by nearly 20 degrees in two days and then quickly fell back to around 10 degrees. As a result, the central air-conditioning system failed to complete the mode switching in time, affecting your stay experience. We understand the inconvenience caused by this very much, and have coordinated with the engineering team to optimize the equipment maintenance process at the first time to cope with this extreme weather change and ensure a more stable room temperature environment for guests. Your feedback is our motivation to improve our service. Sincerely hope that we will have the opportunity to welcome you again in the future. At that time, we will provide you with more comprehensive services to create a comfortable and worry-free stay experience. If you have any needs, please feel free to contact us and we will do our best to coordinate for you. I wish you all the best and look forward to seeing you again!
Liangyoujiujiu
Standard Queen Room
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 27, 2025
It was my first time in Huzhou, and I chose their place. The location is good, and it is convenient to take a taxi to anywhere. The room is quite large, the restaurant is good, the service is in place, and the overall feeling is very good! 🫶🫶🫶
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing our hotel when you first came to Huzhou. Thank you for every word of recognition you wrote. We look forward to seeing you again when you come to Huzhou next time. Whether it is the familiar room, the newly added dishes, or the words "Welcome home", we are ready! I wish you a beautiful life and a pleasant journey.
Guest User
Standard Queen Room
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The room was nice. The service from Xiao Shen at the front desk was very good. The location is very close to Huzhou Station. It takes more than 20 minutes to get to Dragon Dream. Parking is also very convenient. I got up late and didn't have breakfast, so I can't comment
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Huzhou and attaching the beautiful pictures. Thank you for your recognition of Xiao Shen's service. The hotel is located in the city, and it is convenient and fast to go to various attractions. We sincerely invite you to come to Huzhou again. When you come, you must try our hotel's breakfast. I wish you a happy life and all the best!
urabbiT3
Family Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel is very new and the environment is nice. I went out with my family. We booked three rooms and wanted to stay on the same floor. The front desk Xiao Yang was very enthusiastic and upgraded us so that we were all together. The breakfast was also very rich and there was a robot delivery service, which the children liked very much.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise and recognition of the work of Xiao Yang at the front desk. Providing personalized service to every guest is always our purpose. We sincerely invite you to stay at Four Points by Sheraton Huzhou often and look forward to seeing you again!
PeterZOU
Standard 2-bed Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel is very satisfactory, the location is very good, the environment is very good, and parking is very convenient. The room is clean and sanitary, and the hotel's hardware facilities are very complete, especially the 24-hour gym is very good! Xiao Shen at the front desk is very enthusiastic, and I will choose Sheraton Hotel when I come to Huzhou in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for giving the Four Points by Sheraton Huzhou a five-star rating. Your recognition is the driving force for our continuous progress. We will continue to repay your trust with professional knowledge and enthusiastic service. I hope that in the future journey, we can provide you with more satisfactory services. Looking forward to your visit again!
Taizhoumaike
Standard 2-bed Room
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel has complete facilities and is high-end.
I checked in and got the room card, but couldn't find the elevator. I went to the wrong place, there was no staff to guide me, and it was a bit lacking in warmth. Everything else was OK.
Original TextTranslated by Google
Response from Property: Dear guests, Happy New Year! Thank you very much for giving us a high score of five points and attaching beautiful pictures. We have recorded your feedback. We will strengthen employee training, optimize our service system, and develop a more efficient response mechanism. Thank you again for choosing to stay at Four Points by Sheraton Huzhou. I wish you a happy New Year!
Guest User
Selected Queen Room
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 14, 2025
I stayed in the hotel when I was traveling some time ago. The experience was great and I must share it with you.
As soon as I entered the hotel, the warm and thoughtful service came to me. The front desk staff was very efficient and quickly checked me in. They also introduced the hotel facilities.
When I walked into the room, everything in front of me was soothing. The room was warm and elegant, with excellent lighting, soft and comfortable bedding, and I felt much less tired as soon as I lay down. The bathroom was clean and tidy, and the toiletries were of high quality and pleasant fragrance.
The hotel's catering is also commendable. The breakfast is rich in variety, with Chinese and Western food to meet the taste needs of different people. The dinner dishes are exquisite, the ingredients are fresh, and the cooking level is first-class.
In addition, the hotel is in a prime location and has convenient transportation around it, which is very convenient for both scenic spots and shopping centers.
This stay experience is really impeccable, which makes me feel the warmth and comfort of home during my trip. I sincerely recommend it to all friends who are traveling, and I believe you will be as satisfied as I am after staying!
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對湖州福朋喜來登酒店的高度評價與大力推薦!您細緻的分享讓我們倍感榮幸。能為您帶來家一般的温暖與舒適體驗,是我們一直努力的目標。前台服務、客房環境、餐飲品質以及便利的位置能得到您的認可,讓我們深受鼓舞。期待您的再次光臨,我們會繼續用心,為您打造更優質的入住體驗!
Aishangluanpao
Standard Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The Four Points Sheraton Hotel I stayed at during this trip really gave me a full surprise. It was very cost-effective and completely exceeded my expectations! Cathy at the front desk was very considerate and warm in her reception, and she was very friendly when checking in. The bedding was clean and tidy, and it was very comfortable to sleep in. The hotel's breakfast was rich and varied, with a variety of breads, pastries, fruits, yogurts, as well as freshly made noodles, fried eggs and special porridge. The taste was also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel. A perfect journey will always bring unexpected warmth. We are happy to provide comprehensive services to every guest. Your satisfaction is the greatest support for us. Thank you for your recognition of our hotel partners. We will also make you feel like home every time you travel. The care, consideration, care and warmth for your family are the most sincere gifts that every partner gives to their family.