West Lake Garden Hotel

West Lake Garden Hotel Reviews

West Lake Garden Hotel

No.10 Huancheng West 2nd Road, Huicheng District, Huizhou, Guangdong, 516001, ChinaSee Hotel Details
West Lake Garden Hotel
West Lake Garden HotelWest Lake Garden HotelWest Lake Garden Hotel
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1 night

Guest Reviews

9.4/10
Outstanding
2518 review
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(2518)
Positive reviews(2494)
Reviews with photos/video(681)
Near shopping area(218)
Delicious breakfast(165)
Convenient for shopping(158)
Secluded lake view(110)
Friendly front desk staff(83)
Perfect for kids(47)
Has rooms for families(31)
Tasty coffee(27)
Negative reviews(24)
Lisa_Brown
Deluxe Lake-View Twin Room
Stayed in Jun 2025
Family
6 review
9.5/10
Amazing
Posted on Jul 21, 2025
We absolutely loved our 4-night stay at West Lake Garden Hotel which centered around stunning lake views both day and night! **The Highlights:** * **Breathtaking Views:** Waking up to the, lovely views of West Lake from our comfortable room was magical. * **Fantastic Location:** The hotel is right next to the beautiful West Lake for walks and scenery, and extremely close to the Huizhou Commercial Pedestrian Street and Liri Shopping Plaza for dining, shopping, and local atmosphere. Exploring was effortless! * **Comfortable Stay:** Our room was clean, comfortable, and provided a great base for our adventures. * **Handy Amenity:** The free guest laundry facilities were a genuinely useful perk during our 4-night stay. **One Minor Note:** The only thing we felt was missing was an in-room fridge, which would have been convenient for drinks/snacks. **Overall Impression:** The combination of the lake setting, prime location steps from key attractions, and comfortable room, made this exceptional value.
6/7
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!如果入住滿意的話下次可給我們全5分好評哦!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Kean Hwee
Superior City-view Twin Room
Stayed in May 2025
Business traveler
31 review
9.5/10
Amazing
Posted on Jun 21, 2025
Room is big and clean. Very comfortable bed and pillows. Great location, just across the lake. Very convenient location.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!如果入住滿意的話下次可給我們全5分好評哦!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Guest User
City-view Queen Room
Stayed in Mar 2025
Couple
17 review
10/10
Outstanding
Posted on Apr 14, 2025
1) Location: Excellent, just opposite West Lake's 东门 with food street, eateries, bus stops, train station etc. just few minutes walking distance. Very easy to enjoy the most of West Lake (day and night view). 2) Cleanliness: Excellent. Extremely pleased with housekeeping for the room. Did a great job in assuring us of the level of hygiene, making the stay a pleasant and comfortable one. 3) Service: Excellent. Pleasantly surprised with receptionist granting us a very early check-in, and fantastic housekeeper that put in efforts in preparing our room that makes arrangements easier for us. Hotel also provides very nice complimentary coffee and tea (variety available) at reception area. 4) Room: Excellent. Big, nice, spacious, well maintained and comfortable with view of Westlake. Nice, super big bed with very comfortable bedding and memory pillows. So comfortable that we're tempted to buy the hotel pillows for home use. 5) Parking: Free parking for hotel guests. Just need to inform reception before leaving to waive the parking fees. However, very limited lots available and very tight with many cars parked within limited space. A bit challenging to manage. There is 15 mins grace for drop off/pick-up of hotel guests at reception. 6) Facilities: Relatively old but in good, well maintained condition. Well-equipped with all sorts of facilities needed by typical hotel guests e.g. gym, restaurants, nice roof top bar etc. Anti-mosquito efforts at reception area can be improved to ward off the many mosquitos from West Lake area.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Jan 2025
Solo traveler
9 review
8.5/10
Very Good
Posted on Feb 23, 2025
Satisfied with my stay and would stay again. Location: Good location across the road from the west lake. Also within 15 mins walk of lively bar area with nightclubs, Commune bar, etc. Cleanliness: Bathroom was spotlessly clean and the room was also clean. There was a slight smell when entering the room (perhaps smoker in another room coming from the vent) but this wasn't noticeable after a few minutes. Comfort: Queen bed was comfortable and big enough for 5ft10in person. Bathroom had all necessary toiletries, plenty of hot water, and no silly glass wall, so adequately private. Check-in: Very easy as a foreigner. Quick photo of the passport then got my room key.
Response from Property: Dear guests, thank you for staying at Huizhou Xihuli Hotel and taking the time to comment! Xihuli Hotel is a business resort hotel that combines business and leisure. The hotel is located opposite the main entrance of West Lake and is within walking distance of surrounding scenic spots! If you are satisfied with your stay, please give us a full 5-point praise next time! The hotel has complete facilities, including self-service laundry and gym, robot food delivery service, conference venue rental service, and a newly established self-service coffee and tea area in the lobby for guests to rest and enjoy. We will continue to improve our services and equipment, hoping to give you better service. Thank you again for your recognition and support. Half of the city is mountains and half of the city is lakes. The scenery is infinite in Xihuli. We sincerely look forward to meeting you again by the West Lake!
Neil’s World
Deluxe Lake-View Twin Room
Stayed in May 2025
Couple
28 review
10/10
Outstanding
Posted on Jul 18, 2025
Perfect location, and a pretty nice hotel! I’m not sure it’s one of the top four star hotels near West Lake, but it’s pretty good. The rooms are a little smaller than other comparable hotels, but I have no complaints.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Guest User
Superior City-view Twin Room
Stayed in Mar 2025
Family
5 review
9.0/10
Great
Posted on Apr 21, 2025
Very good location. Walking distant to many main attractions, shopping areas and restaurants.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!如果入住滿意的話下次可給我們全5分好評哦!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Guest User
Executive Family Suite - Lake-View
Stayed in Jan 2025
Family
3 review
9.0/10
Great
Posted on Feb 24, 2025
The room was spacious and located right opposite to west lake. We ordered the family room, with 2 king beds. Recommend to also purchase the breakfast, as it is comprehensive and value for the money. If you visit huicheng district of huizhou then it is a preferred hotel to stay at.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!如果入住滿意的話下次可給我們全5分好評哦!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
AlexCraig
Deluxe Lake-view Queen Room
Stayed in Dec 2024
Couple
28 review
8.5/10
Very Good
Posted on Jan 26, 2025
Great short stay. Conveniently located and right accross the beautiful lake. Walking distance to shops, restaurant, bars and convenient store 7-11. Beautiful view of the lake from room. Lovely chinese/western breakfast. Staffs were helpful and attentive. Great value for money. Would definitely recommend to everyone.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!如果入住滿意的話下次可給我們全5分好評哦!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
garytei
Superior City-view Double Room
Stayed in Nov 2024
Couple
13 review
10/10
Outstanding
Posted on Jan 16, 2025
Receptions was superbly efficient, friendly & able to answer our questions promptly. Rooms were very clean. Highly recommended.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Phoebe Lee
Superior City-view Double Room
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Dec 5, 2024
Very Good location just across west lake. Hotel also very kind to let us check in early when we reach hotel early the morning around 8+ am. The bed is super big and comfortable. Love this hotel even we didn’t get to try their breakfast but overall is Good.
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
monstergal
Deluxe Lake-View Twin Room
Stayed in Apr 2024
Traveling with friends
10 review
7.0/10
Posted on May 20, 2024
Location is very good as close to shops and scenic spot. Rooms have nice view of the famous West Lake. Clean and spacious. Value for money.
Response from Property: Dear guest,We are truly grateful for your positive review. It's wonderful to know that you found our location so convenient, being close to shops and the beautiful scenic spot of West Lake. We strive to offer rooms with great views, and we're glad you were able to enjoy the sight of the famous lake. The cleanliness and spaciousness of our rooms are aspects we take great pride in maintaining. We also aim to provide good value for money, and your recognition of this is much appreciated.Thank you again for your kind words, and we look forward to welcoming you back in the future.Best regards,
Guest User
Superior City-view Twin Room
Stayed in Apr 2024
Family
16 review
9.0/10
Great
Posted on Jun 3, 2024
Room size is OK. Beds are good enough. Across westlake. Lobby has good coffee and tea refreshments. Abut small for lobby
Response from Property: Dear Guest,Thank you for your feedback. Glad you liked the room size and beds. Sorry about the small lobby. Looking to improve. Hope to see you again.Best regards,
Lim fu hwa
Superior City-view Double Room
Stayed in Mar 2024
Couple
52 review
10/10
Outstanding
Posted on Apr 17, 2024
It is a very nice hotel, very near to west lake, just infront of the west lake east door (dongdamen), it is also beside the walking street of Huizhou commercial pedestrian street, a lot of shopping. The room is big, renovation also new, it was an old hotel took over by a new company. Buffet Breakfast is very nice too. Lobby got free coffee and tea everytime welcome us back.
Response from Property: Thank you so much for your wonderful feedback! We are delighted to hear that you had a pleasant stay at our hotel. We take pride in providing a great experience for our guests, and your kind words motivate us to keep up the good work. We look forward to welcoming you back in the future.
Fang
Superior Family Suite - City-View
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Oct 12, 2024
Lovely place to stay will come back again, Great service and location close to shops, train station , opposite to the lake!
Response from Property: 尊敬的賓客,感謝您下榻惠州曦湖裡酒店並花時間點評!曦湖裡酒店是一家集商務、休閑於一身的商務度假型酒店,酒店位於西湖正門正對面,周邊景區步行可達!酒店設施齊全,包括自助洗衣健身房、機器人送餐服務、會議場租服務、以及大堂新設立的自助咖啡茶水區供客人休息享用,我們會不斷提高服務和改善設備,希望能給您更好的服務。再次感謝您的認可和支持。半城山水半城湖,風光無限曦湖裡,誠摯期待與您再次相遇在西湖湖畔!
Lai Fong
Deluxe Lake-View Twin Room
Stayed in Mar 2024
Couple
8 review
8.5/10
Very Good
Posted on Apr 10, 2024
Very good location. Nice to have evening walk of west lake after dinner since the entrance is just opposite to the hotel
Response from Property: Dear customer, thank you for your kind comment. We are delighted to hear that you appreciate the location of our hotel. The fact that you can enjoy an evening walk by the beautiful West Lake after dinner is truly a wonderful advantage.We look forward to welcoming you back again in the future.