Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)

Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station) Reviews

Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)

Atour Hotel, International Automobile City, South Ring Road, Hecheng District, Huaihua City, Hecheng District, Huaihua, Hunan, ChinaSee Hotel Details
Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)
Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)
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Guest Reviews

9.6/10
Excellent
965 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(965)
Positive reviews(957)
Reviews with photos/video(156)
Offers pick-up/drop-offs(135)
Delicious breakfast(94)
Classy environment(81)
Easy to get around(63)
Friendly front desk staff(60)
Perfect for business trips(47)
Close to train station(37)
Awesome gym(5)
Negative reviews(8)
Guest User
Elegant Queen Room
Stayed in Nov 2024
Solo traveler
71 review
9.0/10
Great
Posted on Dec 21, 2024
Great for a convenient overnight stay in walking distance from the train station. Good choice of breakfast food. Unfortunately window in the room impossible to close because the latch was broken which allowed traffic noise and due to late arrival too much hassle to try to change the room. Otherwise all good.
Response from Property: Hello, dear Duo friends, I’m really sorry to leave you with some regrets during your trip. I will definitely give you a different experience when you come back next time and make your journey more comfortable. Next time Duo’er will work hard and strive for the best. Get your five points praise
Chan
Superior 2-bed Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 5, 2025
The receptionists are helpful and friendly. Rooms and area are clean and feel home
Response from Property: 能夠得到客官的認可朵兒已經很滿意啦~~朵兒家是一羣熱愛服務的小夥伴,您的肯定朵兒定會傳達到每位小夥伴,朵兒們一致堅持“用户第一”的原則,主動為用户排憂解難,是朵兒們共同的追求。期待您下次入住發現朵兒另一方面的優點哦~~期待您下次”回家
宝华
Elegant Queen Room
Stayed in May 2023
Other
15 review
10/10
Outstanding
Posted on Jun 26, 2023
It is near the high speed rail station and the hotel arranged a pick up from the station to the hotel. All in I enjoyed my stay at this hotel. The amenities provided by the hotel is excellent. The room is very clean and very comfortable. The breakfast (if included) is excellent and the price reasonable. I would not hesitate to stay in this hotel the next time I visit HuaiHua.
Response from Property: 親愛的朵友,能夠獲得您的五星好評和強烈推薦朵兒實在是太開心了!懷化高鐵南站是一家趨於智能化、便捷化、舒適化打造的一家酒店,休息區的【竹居】現有圖書上千本,從親子、旅遊、商業等等各式圖書都有收納哦,看累了大堂還有為客户專享的【自助現磨咖啡】,客房內配有【智能辦公桌】、【全系智能客控】、【超清投屏】、【智能馬桶】,並且酒店離【萬達廣場】、【體育中心】、【國際會展中心】、【懷化科技館】、【懷化海洋館】直線距離都不超過2公里哦,【親子出遊】、【商務出差】、【旅遊中轉】都是很合適的選擇哦,(行政大床房/幾木大床房/幾木雙床房/城景大床房)更享有【全景落地窗】可以俯瞰懷化會展中心片區,盡享懷化城區夜景,還有【亞朵百寶箱】為客户尊享的零食小禮包,祝您無憂無煩,天天開心,記得常回家看看哦~
Guest User
Elegant Queen Room
Stayed in May 2023
Solo traveler
10 review
9.5/10
Amazing
Posted on Jun 25, 2023
The best part by far was that they have dryers!!! As an American living in China I've missed having soft, machine dried clothes. They have a completely free self serve laundry room. The room was clean and stocked with all necessities and the bed was nice and comfy. The staff were very nice and offered me hot tea and water everytime I was in the lobby. Its about a 20 minute walk from Huaihua South train station, but other than that the location is unremarkable. Overall I would stay at an Atour hotel in the future.
Response from Property: 親愛的朵友,能夠獲得您的五星好評和強烈推薦朵兒實在是太開心了!懷化高鐵南站是一家趨於智能化、便捷化、舒適化打造的一家酒店,休息區的【竹居】現有圖書上千本,從親子、旅遊、商業等等各式圖書都有收納哦,看累了大堂還有為客户專享的【自助現磨咖啡】,客房內配有【智能辦公桌】、【全系智能客控】、【超清投屏】、【智能馬桶】,並且酒店離【萬達廣場】、【體育中心】、【國際會展中心】、【懷化科技館】、【懷化海洋館】直線距離都不超過2公里哦,【親子出遊】、【商務出差】、【旅遊中轉】都是很合適的選擇哦,(行政大床房/幾木大床房/幾木雙床房/城景大床房)更享有【全景落地窗】可以俯瞰懷化會展中心片區,盡享懷化城區夜景,還有【亞朵百寶箱】為客户尊享的零食小禮包,祝您無憂無煩,天天開心,記得常回家看看哦~
Anonymous User
Elegant Queen Room
Stayed in Sep 2024
Business traveler
4 review
10/10
Outstanding
Posted on Oct 20, 2024
Pick-up and drop-off service at Huaihua South High-speed Railway Station, complete facilities, elegant environment, and in-depth services
Original TextTranslated by Google
Response from Property: Crossing the jungle and passing through the buildings, Duo'er will wait with you by the lake and sea, watching the four seasons of the world (づ ̄3 ̄)づ╭~ Atour, the fourth space, achieves a lifestyle!! Atour is committed to creating you Another home during the journey, making your journey more comfortable. It seems that Duo'er is doing pretty well, but we will continue to work hard. Humility makes people make progress. If you need anything, just ask us at any time, Duo'er will be on call and we will definitely satisfy you. The perfect experience must have left your heart, so come "home" often to check it out
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Oct 5, 2024
Quiet and clean. Xiaopeng’s pick-up and drop-off station for various models is interesting.
Original TextTranslated by Google
Response from Property: Crossing the jungle and passing through the buildings, Duo'er will wait with you by the lake and sea, watching the four seasons of the world (づ ̄3 ̄)づ╭~ Atour, the fourth space, achieves a lifestyle!! Atour is committed to creating you Another home during the journey, making your journey more comfortable. It seems that Duo'er is doing pretty well, but we will continue to work hard. Humility makes people make progress. If you need anything, just ask us at any time, Duo'er will be on call and we will definitely satisfy you. The perfect experience must have left your heart, so come "home" often to check it out
Guest User
Elegant Queen Room
Stayed in Jan 2024
Family
21 review
10/10
Outstanding
Posted on Feb 14, 2024
Yesterday, the room price was consistent with the picture. I was passing through Huaihua during the Spring Festival and ordered Atour. It was not bad. The breakfast was good. The rice noodles were in soup stock and tasted delicious.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you for taking the time out of your busy schedule to give Duoer a five-star rating. Duoer is really happy to see your review. The design concept of our hotel is based on the theme of reading and humanistic photography. High-quality guest room products, meticulous facilities and warm services will bring you a "natural, quiet, warm and simple" healthy lifestyle. All guest rooms are equipped with Plant series high-quality bedding comparable to star hotels, central air-conditioning, and a full set of high-end furnishings. Our breakfast is a buffet that combines Chinese and Western cuisine. We have special scallion noodles and freshly packaged Xiao Chaos, and the response from customers has been very good. Thank you again for your stay and we look forward to your next visit. Finally, I wish you a happy life~
Guest User
Executive Queen Room
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 2, 2024
Very good, overall good, very satisfied with the pick-up and drop-off service
Original TextTranslated by Google
Response from Property: Hello, dear friends, we are very happy to be able to bring you the convenience you really need! Really good service actually reaches the hearts of customers! We not only have a self-service laundry room but also a book bar on the first floor! Leisure time , pick up your favorite books, brew a pot of fragrant tea, and have a few friends, drink and sing together, it’s beautiful, it’s beautiful! I look forward to seeing you again in the beautiful days! The hotel is located in the International Automobile City, south of the high-speed railway The station is only 1 km away, and you can pick up and drop off from South Station for free. The hotel has a 24-hour self-service laundry room, gym, and cute robots that are ready to serve you 24 hours a day!
Guest User
Elegant Queen Room
Stayed in May 2024
Other
11 review
2.0/10
Posted on Jun 15, 2024
It's really rubbish. It's so hot that I couldn't fix it even after calling the front desk. This is the most ironic Atour hotel I've ever stayed in.
Original TextTranslated by Google
Response from Property: Dear Duoyou: I am very sorry for causing you any unpleasant experience. I am very sorry that this stay did not give you a satisfactory accommodation experience. If you need any help during your stay or are dissatisfied with the room, please feel free to inform the front desk. , the front desk will notify the relevant departments to handle it for you and coordinate for you. Duoer treats every customer who comes to the store with a normal and sincere and enthusiastic heart, and hopes to serve every customer well.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
3 review
2.0/10
Posted on Jul 21, 2024
The bedding was itchy and I didn't sleep all night
Original TextTranslated by Google
Response from Property: Dear Duoyou, I am very sorry to bring you an unpleasant experience. During the early check-in period, you can contact the front desk partner at any time. There are people available 24 hours a day. I hope you will have a different experience next time you stay at Atour.
Olga
Elegant Queen Room
Stayed in Jun 2023
Family
78 review
7.0/10
Posted on Jul 16, 2023
1. Insanely slow check-in - at least 25 minutes at the reception (and this is with bonuses from trip.com - fast). 2. It is stated that they speak English at the reception - they lie, do not speak, laugh. 3. Non-smoking floor. In the morning I woke up from the smell of cigarettes. Although yes, on the doors of this floor it is written no smoking. But no measures are taken (they could write a fine for smoking, maybe it would help). The smell of smoke greatly spoiled the impression of the hotel. 4. The hotel is modern. Clean rooms. Clean linen. It is very pleasant to walk around the hotel, everything sparkles with cleanliness. There is a gym, inside there is water, towels, exercise machines, dumbbells - everything is thought out. There is a laundry - 3 washing machines and 3 dryers with powder. And everything is gorgeous here. Everything is cleaned, not a speck of dust. The room itself - you will admire it, very pleasant. The hotel is gorgeous, with big BUTs. Delight in the hotel itself and minuses of the administration, the people who are the face of the hotel. Make a fine for smoking on some floors and non-smokers will feel comfortable. Open door of the room, people sitting and a stinking corridor. Photos of the rooms are honest, nothing to add.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Atour Hotel Huaihua South High Speed ​​Railway Station. We sincerely apologize for the inconvenience caused to you. We also apologize for the long time it took to check in. . We will further enhance our training and resources to ensure that the check-in process will be more efficient and faster during your next visit. Regarding the language skills of our staff, we are very sorry for the trouble it has caused you. We will immediately rectify this problem and strengthen language training for employees. We deeply regret the tobacco smell on different floors. We will further understand and strengthen our non-smoking measures to ensure that every guest can enjoy a comfortable stay in a smoke-free environment. Thank you very much for your affirmation of our hotel facilities and cleanliness. We have always been committed to providing guests with a clean and comfortable accommodation environment and will continue to maintain high standards of cleanliness management. We are deeply sorry for the negative impression we have given you. We will take your feedback seriously and take measures to improve our service quality and customer experience. We will further strengthen staff training to ensure that every employee can treat every guest with a friendly attitude and efficient service. Thank you for your recognition and suggestions for our hotel. We sincerely hope that you will choose our hotel again and give us the opportunity to correct our mistakes. If you stay again, please contact our hotel management team directly and we will be happy to provide you with better service. I sincerely wish you a pleasant journey!
Anonymous User
Elegant Queen Room
Stayed in Sep 2023
Business traveler
3 review
5.5/10
Posted on Oct 9, 2023
The water pressure in the shower was unstable, and the water was hot and cold. No one cleaned it for 2 days. When I knocked on the door, I told the cleaning staff that it needed to be cleaned, but they never came. The previous resident lost something and gave it to me inexplicably. Call and explain there is a problem with the management process. The air conditioning and soundproofing on the first night were very poor, but luckily they gave me a different room. Overall, it does not meet the standards of Atour in other cities.
Original TextTranslated by Google
Response from Property: We are very sorry that this stay did not bring you a satisfactory accommodation experience. If you need help during your stay or are dissatisfied with the room, please inform the front desk and the front desk will notify the relevant departments to handle and coordinate for you. oh. Duoer treats every customer who comes to the store with a normal, sincere and enthusiastic heart, and hopes to serve every customer well.
Guest User
Elegant Queen Room
Stayed in Jun 2025
Business traveler
30 review
10/10
Outstanding
Posted on Jul 27, 2025
還未入住就已經感受到了關懷,提前安排好房間,約定接站時間。接站的車還是小鵬x9商務車坐起來非常舒服,看到每個客人到了門店之後,服務員都會奉上一杯亞朵村的茶細節做的真的很好,不得不説一下房間,房間很智能,有小度音箱可以控制燈光和窗簾。真的是懶人的福星晚上在二樓還有深夜粥對於我來説很好清淡又暖胃,我是連續入住了兩天第二天我們需要開個會,也是幫我們找到了場地,店長的辦公室還送了水果和茶非常用心,就認準亞朵了
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Response from Property: 親愛的朵友您好,能給您帶來真正需要的便利朵兒們很是開心!真正好的服務其實是做到了顧客心裏!咱們不僅有自助洗衣房一樓還有書吧哦!閑暇時光,挑上基本喜歡的書籍泡上一壺清香的茶,三兩好友,對飲當歌,美矣,美矣!美好的日子裏期待與您的再次相遇!酒店位於國際汽車城內,離高鐵南站衹有1公里,可以免費接送南站。酒店內有24小時自助洗衣房,健身房,還有可愛的機器人24小時隨時為您提供服務的哦!
Guest User
Elegant Queen Room
Stayed in Jun 2025
Family
4 review
9.5/10
Amazing
Posted on Jul 24, 2025
酒店大廳很舒適,還有免費的停車場,進門就有一杯亞朵村的紅茶,前台小姐姐服務好,房間的床品好舒服的,淋浴很舒適,空調效果很不錯,房間物品齊全,二樓有洗衣房和健身房,客房還有洗衣服務,響應快速,提供免費礦泉水、茶包及機器人外賣配送服務。
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Response from Property: 感謝您的4分好評!您的認可讓我們動力滿滿,同時也明白還有需要精進的地方。我們會把這份反饋當成小目標,用心優化每一個細節,盼着您再來檢驗我們的進步呀~
Guest User
Elegant Queen Room
Stayed in Jun 2025
Business traveler
27 review
10/10
Outstanding
Posted on Jul 21, 2025
懷化的亞朵酒店! 位置太優越了,離高鐵南站很近衹有1.2公里,出行方便。辦理入住時,前台熱情周到,還貼心送上歡迎茶,瞬間驅散旅途疲憊。 房間乾淨整潔,床品柔軟舒適,深睡枕讓我這個認床的人都一夜好眠。衞生間乾濕分離,窗簾是智能的太加分了。房間還配備了智能音箱,調節燈光、播放音樂超方便。 酒店的早餐豐富多樣,中西式都有,還有當地特色美食。餐廳環境好,服務員會及時清理桌面,用餐舒適。公區的閲讀區書籍多,安靜舒適,適合放鬆。健身房器材齊全,滿足鍛鍊需求。還有24小時免費洗衣房,洗衣液、柔順劑都備好,洗完烘乾就能穿,超貼心。入住期間,工作人員有求必應,幫忙規劃行程,超省心。這次體驗超棒選亞朵!
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Response from Property: 越過叢林,穿過樓宇,朵兒陪你等在湖海之畔,看人間四季(づ ̄3 ̄)づ╭~ 亞朵,第四空間,成就一種生活方式!!亞朵致力於打造您旅途中的另一個家,讓您的旅途更加舒心。看來朵兒做的還不錯,不過我們會繼續努力的,謙虛使人進步。有啥需要的,隨時説,朵兒隨叫隨到,一定讓您滿意。完美的體驗肯定已經留住您的心了,那就常“回家”看看哦