No.227 Section 1 of Guangfu Road, East District, Hsinchu, Taiwan, ChinaView Hotel Details
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Hotel Royal Hsinchu Guest Reviews
4.6/5
Great
275 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.8
Cleanliness4.7
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All reviews(275)
Positive reviews(270)
Reviews with photos/video(84)
Friendly staff(116)
Delicious breakfast(43)
Parking difficult(25)
Loved the view(13)
Perfect for kids(9)
Great swimming pool(9)
Delicious buffet(4)
Stayed multiple times(3)
Negative reviews(5)
Anonymous User
Deluxe Room
Stayed in Nov 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Jan 20, 2025
room space issmall and breakfast is not good. So so need improve. Swimming pool is too small and too shallow to swim. 看看新加坡的泳池。
Response from Property: 親愛的貴賓 您好:感謝您入住新竹老爺酒店並撥空給予意見,我們已經收到您回饋的建議事項,謝謝您。期待下次很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上
DEHAO
Superior Room
Stayed in Mar 2024
Couples
2 review
3.7/5
Posted on Apr 7, 2024
The attitude of the service staff is very good. You can borrow board games to play. The swimming pool is a bit small.
Response from Property: Hi Dehao, Thank you for your compliment. We are looking forward to see you soon in our hotel. Thank you again for your feedback.Hotel Royal Hsinchu
Guest User
Double Double Room
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Oct 8, 2024
Food is excellent, they offered a 300NTD voucher x2 during my stay.
the first room wasn't ideal as the room has smoke smell and I requested to change room which they offered and it was great.
Room has good sound proofing windows
second room I stayed at #2003 is near lift has updated modern look.
they have morning shuttle to science park 8am, 8.30am, 9am which is great.
they have evening shuttle to Big City mall which is also a ++
otherwise would have to spend 250 NTD for taxi which is expensive.
Response from Property: Hello, dear guest: Thank you for staying at Hsinchu Grand Hotel and for your support and warm review. I am very happy to accompany you and your family to spend a wonderful holiday. I look forward to seeing you in our hotel soon. I wish you and your family peace. Sincerely, Hotel Royal Hsinchu.
Horace8868
Deluxe Room
Stayed in Jun 2024
Business travelers
15 review
4.5/5
Great
Posted on Jul 22, 2024
Hotel is very good, there are lits of restaurants around, just located beside gate#3 of science park.
Response from Property: Hi HL Chang 您好:感謝您入住新竹老爺酒店並給予支持與好評,很高興能陪伴您度過美好的假期,期待很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
Guest User
Deluxe Room
Stayed in May 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The room is spacious and confortable. The breakfast has a lot of choice. The staff is really kind and available.
Note: Don't forget your electrical outlet adaptor if you are from a foreign country.
Response from Property: 親愛的貴賓,您好: 感謝您入住新竹老爺酒店並給予支持與好評,很高興能陪伴您和家人度過美好假期,期待很快再我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
Guest User
Executive Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 14, 2023
good llllllllllllllllllllllllllllllllllllllllllllll
JUN BIN MARCUS
Royal Suite
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Great room! Awesome space.
Response from Property: Hi JUN BIN MARCUS 您好: 感謝您入住新竹老爺酒店並給予支持與溫暖的好評,很高興能陪伴您過美好的假期,期待很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
Yuk Yeung Phelix
Deluxe Room
Stayed in Oct 2023
Business travelers
2 review
4.5/5
Great
Posted on Feb 19, 2024
Location very close to Hsinchu Science Park, ideal for business traveling!
Response from Property: Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Kate
Deluxe Room
Stayed in Nov 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Good service and location. The buffet breakfast is good to try.
Response from Property: Thank you for your compliment. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.
Fangjin
Superior Room
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Good I like it
MarvinCho
Executive Room
Stayed in Oct 2022
Business travelers
3 review
3.0/5
Posted on Nov 25, 2022
the hotel wifi is unstable, at night time it didn't work at all.
after renovation the room power sockets placed in the wrong location and the BS type power plug cannot insert.
the receptionist services is very friendly and effective but the shuttle services isn't on time
as a 5* hotel, the overall services need to improve
Guest User
Double Double Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Comfortable, delicious dinner and breakfast.
Although it is a business-style hotel, the service is still first-class
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好:感謝您們給予這麼溫暖的好評與支持,很高興能陪伴您度過美好的假期,謝謝您選擇入住新竹老爺酒店,期待很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
蝦蝦兒
Superior Room
Stayed in Jan 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 16, 2025
The environment is comfortable, the service staff is very friendly, the breakfast is diverse, exquisite and delicious, the parking lot has indoor mechanical and outdoor flat options, there is a water dispenser on the fifth floor, and the washing machine and dryer require a 10 yuan coin.
Original TextTranslated by Google
Response from Property: 親愛的蝦蝦兒您好:感謝您們給予這麼溫暖的好評與支持,很高興能陪伴您度過美好的假期,謝謝您選擇入住新竹老爺酒店,期待很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
環球小高
Superior Room
Stayed in Jan 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Although the water heater broke down suddenly on the day of check-in, the service attitude of the team was excellent. They immediately arranged another room for me to wash up, and it was repaired immediately the next morning. Overall, it was really good. The service team was great!
Original TextTranslated by Google
Response from Property: 親愛的環球小高您好:感謝您給予這麼溫暖的好評,臨時突發狀況也是飯店第一次遇到,非常感謝您的支持與體諒,很高興能陪伴您度過美好的假期,謝謝您選擇入住新竹老爺酒店,期待很快在我們酒店見到您,祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上。
Guest User
Superior Room
Stayed in Jan 2025
Family
2 review
2.2/5
Posted on Feb 9, 2025
The equipment is not environmentally friendly enough!
The bathtub is dirty all around ~ I can't enjoy the tiredness after reading
Original TextTranslated by Google
Response from Property: 親愛的貴賓 您好:我們已經收到您回饋的建議事項,感謝您撥冗給予寶貴的意見,同時我們已經著手進行相關事項查察,再次謝謝您的建議。祝 闔家平安。新竹老爺 Hotel Royal Hsinchu 敬上