With a stay at I’M Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Manila Bay. This 5-star hotel is 3.2 mi (5.2 km) from Fort Bonifacio and 3.7 mi (5.9 km) from Venice Grand Canal Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has facilities measuring 1830 square feet (170 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
RRommel Vasques2024.11.26
I recently stayed at I’M ahotel, and it was a wonderful experience from start to finish. The staff were incredibly welcoming and went above and beyond to ensure my comfort throughout my stay. The check-in process was smooth, and my room was spotless, modern, and well-equipped with everything I needed.
The amenities were top-notch, especially the pool, gym, spa, or restaurant. The breakfast buffet had a wide variety of options and was absolutely delicious.
The location was also perfect—close to [mention landmarks or conveniences nearby], which made exploring the area so easy.
I really appreciated the little touches, like [mention specific details like complimentary snacks, a handwritten note, or upgraded room features].
Overall, I would highly recommend I’M to anyone looking for a relaxing and enjoyable stay. I can’t wait to visit again!
Hotel near Makati Central Business District,Makati100% of visitors choose this area
A stay at Dusit Thani Manila places you in the heart of Makati, within a 5-minute walk of Glorietta Mall and SM Makati. This 5-star hotel is 0.4 mi (0.6 km) from Greenbelt Shopping Mall and 0.5 mi (0.8 km) from Ayala Center.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at The Pantry, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 500 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2025.02.07
The room we got was old, did not have a shower. Just a bathtub. They didn’t bother to fill the soap dispenser in the shower. For an Asian hotel, this had no bidet.
When called to request room change to one that had shower. The customer service said that the duty manager would be calling us but no called ever came in.
For the price, the room was a disappointment. The hotel Location and everything else is great.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
Seda Residences Makati is in the heart of Makati, within a 5-minute walk of RCBC Plaza and Makati Medical Center. This 4-star aparthotel is 0.1 mi (0.1 km) from Yuchengco Museum and 0.5 mi (0.9 km) from Legazpi Active Park.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and shopping on site.
For lunch or dinner, stop by Misto, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 293 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
JJC Blay2024.12.12
1. The room was spacious enough.
2. The personnel really takes the cake! Very courteous, speaks mildly and smile a lot. Definitely well trained.
3. Room amenities had me really impressed. Our own water gallon, a rice cooker, oven toaster, microwave oven and an induction cooker.
4. The buffet breakfast was really underwhelming. We had better selections at Seda Manila Bay and Seda Nuvali.
Excellent
381 reviews
4.5/5
Price from
PHP 6,217
per night
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Hotel near Makati Central Business District,Makati100% of visitors choose this area
Located in Makati, Makati Shangri-La Manila is a perfect starting point from which to explore Manila. Both business travelers and tourists can enjoy the property's facilities and services. To be found at the property are 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, room service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, slippers, towels, air conditioning. Access to the property's hot tub, fitness center, sauna, outdoor pool, spa will further enhance your already satisfying stay. Discover all Manila has to offer by making Makati Shangri-La Manila your base.
GGuest User2025.01.16
We last stayed in this hotel more than 20 years ago. It is a great location, central to shopping malls and restaurants, cafes, bars etc. The hotel is first class, same as it was all those years before. The staff were lovely, well spoken, very professional. The swimming pool, hot tub, cold plunge pool, jacuzzi, steam room all great! The buffet breakfast is more like a feast for kings and queens! Great variety, including international fare e.g. Japanese, Indian, oriental and western food. It was exceptional. My wife misplaced her purse with valuable jewellery. We asked reception and they found it for us. It had been handed in by a security guard. We gave the guard a generous reward for their honesty. Loved our stay and we will return.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
With a stay at New World Makati Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Newport World Resorts. This 5-star hotel is 3 mi (4.8 km) from Venice Grand Canal Mall and 4 mi (6.4 km) from Manila Bay.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a limo/town car service, and dry cleaning/laundry services. Planning an event in Makati? This hotel has facilities measuring 21528 square feet (2000 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 578 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
GGuest User2025.01.17
Great location right in Greenbelt - so easy access to food and to get around. Hotel is showing its age a bit in the room and bathroom fittings but this is offset by it's location.
With a stay at City Garden GRAND Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This 5-star hotel is 3.5 mi (5.7 km) from Venice Grand Canal Mall and 4 mi (6.4 km) from Manila Bay.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy international cuisine at Firefly Roofdeck, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 311 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.11.28
The hotel overall provided a good experience, with cleanliness meeting standard expectations. However, given its 5-star rating, the amenities offered were not particularly impressive for the price point and felt rather basic. On a positive note, the breakfast was enjoyable, and the staff were welcoming and attentive, ensuring a pleasant stay. One area for improvement would be the corridor lighting on the floor I stayed on, which was dim and could benefit from replacements to enhance the ambiance.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
Located in Makati (Makati Central Business District), The Peninsula Manila is within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This 5-star hotel is 3 mi (4.8 km) from Venice Grand Canal Mall and 3.9 mi (6.4 km) from Newport World Resorts.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Old Manila, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 351 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
KKato Jenifer2024.12.16
Ilove staying at the hotel it’s so clean and there’s no problem with amenities and my request is granted very well… and I always love the buffet breakfast it was superb…… and all the staff are friendly… thank you for my wonderful stay…
With a stay at Berjaya Makati Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This hotel is 3.6 mi (5.7 km) from Venice Grand Canal Mall and 4 mi (6.5 km) from Manila Bay.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, B Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Make yourself at home in one of the 223 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
AAnonymous User2025.02.25
From the moment I arrived, I was greeted warmly by the staff, who were incredibly professional, courteous, and always ready to assist. The check-in process was smooth and efficient, setting the tone for a relaxing stay.
The room was spacious, beautifully decorated, and impeccably clean. The bed was extremely comfortable, with high-quality linens that ensured a restful sleep. I especially appreciated the little details—soft bathrobes, complimentary refreshments, and a well-stocked minibar. The housekeeping team did an excellent job maintaining the room throughout my stay, always ensuring it was spotless and well-organized.
One of the highlights of my stay was the hotel’s amenities. The swimming pool was pristine, offering a perfect spot to unwind, while the fitness center was well-equipped with modern machines. The spa services were top-notch, providing a truly rejuvenating experience. The hotel’s restaurants also exceeded my expectations, serving delicious meals with a great variety of options. Breakfast was a delightful spread of fresh pastries, fruits, and hot dishes, catering to different dietary preferences.
The location was ideal, conveniently situated near key attractions and transportation hubs. Whether exploring the city or simply relaxing at the hotel, I always felt at ease. The staff’s attention to detail and commitment to guest satisfaction truly set this hotel apart.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
The property imbues a cosmopolitan style reflecting the contemporary buzz of the city making each apartment units a serene retreat for guests looking for a home away from home. The property is a few minutes drive away from Greenbelt; Landmark and Glorietta. Roam around the city and explore a variety of things to do - get acquainted with the fascinating art display at Ayala Museum; look back in time at Guadalupe Ruins; come for a mass at Greenbelt Chapel; exercise outdoor at Legazpi Outdoor Park; indulge with gourmet delights at the outdoor Salcedo Saturday Market; and enjoy a night out at Poblacion. Somerset Central Salcedo Makati will let you cherish moments just as you envision it.
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness and cleanliness and sustainability. Visit www.discoverasr.com/en/wellness to find out more.
GGuest User2025.01.12
Somerset Central Salcedo Makati is a modern apartment hotel.
The rooms are a reasonable size with a fridge, tea & coffee making facilities, a microwave, hotplates and a sink, a combination washing machine/ dryer, a sofa and a desk, and a large LCD TV.
The beds area comfortable and the bathroom has a shower with a rainfall shower head and a hand held rose. The water pressure is reasonably good.
There is a swimming pool and gym and an onsite restaurant.
The location is ok with a 7-Eleven across the street, and its about 600 metres walk to a small supermarket or a few fast food outlets.
The management put on a New Years celebration in.the lobby with some free food and drinks which was a very nice touch.
I would have no problem recommending Somerset Central Salcedo Makati to anyone and I would happily stay here again.
Located in Makati (Makati Downtown), St Giles Makati is within a 10-minute drive of SM Mall of Asia and Manila Bay. This hotel is 3.2 mi (5.1 km) from Fort Bonifacio and 3.7 mi (5.9 km) from Venice Grand Canal Mall.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Bayleaf, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 512 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Aajefosa2024.11.28
The most affordable luxury hotel you could get in Makati! Room is clean, room service kindly changes our bed and pillow sheets every 2 days. Breakfast buffet served is amazing and they always switch up the menu. I really appreciate the water dispenser that they have put in the hallway! The gym they have is great with essential equipment and the pool is nice with extra towels provided. Also to mention, the view is breathtaking!
Very Good
775 reviews
4.2/5
Price from
PHP 2,044
per night
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Top 9 Premium-Hotels in Makati
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Discover our curated selection of premium hotels in Makati for your next stay
No.
1
4.6/5
99 review
Fairmont Makati
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
2
4.4/5
66 review
Ascott Makati
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
3
4.6/5
127 review
Discovery Primea, Manila
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
4
4.6/5
68 review
Makati Shangri-La, Manila
Hotel near Makati Central Business District, Makati
"Friendly owner""Great rooms"
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No.
5
4.7/5
220 review
The Peninsula Manila
Hotel near Makati Central Business District, Makati
"Delicious breakfast""Great swimming pool"
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No.
6
4.6/5
205 review
Makati Diamond Residences
Hotel near Makati Central Business District, Makati
"Friendly owner""Great for business trips"
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No.
7
4.3/5
252 review
New World Makati Hotel
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
8
4.4/5
280 review
Dusit Thani Manila
Hotel near Makati Central Business District, Makati
"Convenient for shopping""Delicious breakfast"
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No.
9
4.3/5
71 review
Oakwood Makati Avenue
Hotel near Makati
"Great stay!""Great rooms"
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Latest Reviews for Makati Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.6/5
Outstanding
HHeleni1. Great service as always, hotel accommodated our early check in; we had an accident on the eve of new year and they were very responsive and checked on us regularly; brought us all the items we needed despite full occupancy, it did take some time so you can improve on adjusting manpower during busy times; something to improve on is the pet policy - while you do allow pets, I would not necessarily call the facility pet friendly as our furry friend really is just allowed inside the room and cannot walk around freely. We had to transfer rooms wothin the stay as we booked a different room within the stay and it toom sometime for the room to be ready during the transfer and they allowed us a late checkout because of this.
2. Room feedback - hair dryer units are difficult to use, I hope you revert back to automatic (my mom who is a senior cannot keep pressing the handle for continuous blow drying and we had to ask for a different hair dryer); the hot water was not very hot.
3. My biggest dissappointment was the heated pool. I always choose to go to this hotel because of this amenity, I stayed 4 nights and the pool heater was under maintenance the entire time so no heated pool. Not to mention it was the busiest season of the year and you should have anticipated this and done your maintenance outside of this period. You should also post this in your website so guests are aware.
4. This is always my beef with Discovery Primea and has not been improved on, in fact, it has deteriorated. Breakfats buffet is not good, limited selection; salad greens were wilted; tapa was tough, no orange juice; we had to go to Manila Peninsula the last day lf our stay as we were tired of the breakfast fare on our 4th morning.
5. Gym - sauna facility: It is weird that they don’t keep your sauna on, you need to wait 30 mins so they canturn on the heat. Shower facility in the gym is also complicated, the fact that you need to post instructions on how to use a shower is not good. Shower ameneties (conditioner and shower gel) were empty in the containers, had to go out to ask for assistance and even then there was no immediate items on hand. Had to go to room to finish the shower.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 7,676
4.5/5
Excellent
LLimOverall is satisfied with my accommodation budget. Here I listed 3 advantages and disadvantages.
Advantage:
1. The room is really a classic design and the staff is really nice & helpful.
2. Bath tub is really a bonus with this pricing.
3. The location is nearby the pub & bar area in Makati and there is many restaurant with walking distance. There is also some good massage place with walking distance as well.
Disadvantage:
1. The air conditioning is really an old school version and it is not really cooling the room even the max fan speed + 16 deg Cel. The room noise insulation is not really good as you can hear the door open/close from your neighbors rooms.
2. Due to it is located near the pub and bar area, the environment is not really kids friendly. Definitely is not a problem if you are an adult.
3. The breakfast is not a buffet style and you only can order one set main course + coffee or tee. Juice and water is free flow. However the breakfast is quite nice.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 2,090
4.4/5
Excellent
JJuan MiguelStaff are all friendly, they gave us complimentary room upgrade and a late check out. Bed is comfy, restroom is clean and water pressure is good. Considering the rate they offer and excellent customer service, it’s really a great hotel to stay in Makati Avenue and/or Poblacion area.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 2,722
4.4/5
Excellent
GGuest UserThe Sphere is great value for money stay - great location in Makati within walking distance of Greenbelt, Glorietta, and Población, but still very quiet. The hotel is showing some age but the staff make up for it with their friendliness. The breakfast is also delicious and good value since it’s a proper restaurant right downstairs. Would stay again
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 3,604
4.3/5
Excellent
DDavid StuartOur room was on the 4th floor. Upon stepping out from the elevator, we weren't too sure what to expect, as the carpet was well and truly flogged, with the area between joins in the carpet looking very poor. However, upon entering the room we found it to be very clean and tidy. The bed was comfortable, and there were enough pillows. The shower area was very clean, with good water pressure and plenty of hot water. Potential downsides include no windows (although there are nice Japanese style shutters that make it look like there are windows), and the stock of water bottles was poor (only 2 x 250ml bottles). I've rated the service and facilities in the mid-range, because we didn't really experience much of either of those. The room did come with 2 breakfasts, however we had left the hotel before breakfast started. The price was competitive, so can't really complain.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 2,886
4.2/5
Very Good
GGuest UserWhatever you do, ask not to be booked into room 417. We had no water for a night and thought we were doing something wrong. After reporting to reception they said they would send someone up but we waited for over an hour, we had to go somewhere so had to once again have a cold shower. We reminded them before we left and they said they would send an engineer. 6hrs later they still hadn't until I was upset then they finally sent someone. During check out I left a bottle of wine I got as a gift in the bar fridge,told reception to please get it for me and they told me no one from housekeeping saw the wine. I guess my wine grew legs and walked out.
They said they will send me CCTV footage after I requested it but of course, I doubt no one from housekeeping will walk out swinging a bottle of wine happily. We're not stupid and we know it was stolen by staff. I'm extremely upset. I didn't think hotel like this would have thieves.
Don't order food from the rooftop either, it's really terrible. It's all overpriced and bland.
The only good thing about Coro are the ladies at the SPA.
KKorean Tiger MomAlways good to stay at serviced apartment with family. Will be back again if I come back with family. Also has outdoor swimming pool great for kids!
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 4,899
4.1/5
Very Good
NNinia RanielThe Location is good.
First, the hotel put us in the room which is really bad 802 which is twin suite. I asked to change room since i book Eurosuite —which is the most expensive room type. Good thing they put us in room that satisfy my expectations. Clear view of the window (the 808 have no view—more on stairs and curtains)
GGuest UserThis is an old hotel where the bedrooms have not been updated. The rate is OK but if you want an updated hotel then this hotel is not for you. Good location, though.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:PHP 1,661
3.7/5
LLuke BaillieFormerly Somerset owned, I ignored the new reviews and hoped for the previous experience I received during the Somerset days. After booking a double bed + sofa bed executive room, I realised there was actually no sofa bed. Another bed for my friend arriving soon warranted an $18 mattress fee, later after complaining false advertising they gave me for free. A 2nd keycard was again, an extra expense which I didn't feel the need to pay having 2 of us in the room. Our 2nd to last night, we were locked out our room with a broken digital locking system so waited for 15-20 minutes at 3am to be let in via manual key which needed 4 staff, no new room was provided after this so we had to get them to manually unlock every time we left and arrived back. The pool had loads of leaves in, the air conditioning broke in the bedroom, cash only deposits too. If it wasn't for being a nice big room and a good location I think I would have asked for a full refund (wasn't even offered a partial refund for every problem that arose). This will unfortunately be mine and my friends last stay in this hotel.
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